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Recommender systems aim to help users find relevant items more quickly by providing personalized recommendations. Explanations in recommender systems help users understand why such recommendations have been generated, which in turn makes…

Human-Computer Interaction · Computer Science 2024-07-03 Jinfeng Zhong , Elsa Negre

The ability to generate explanations that are understood by explainees is the quintessence of explainable artificial intelligence. Since understanding depends on the explainee's background and needs, recent research focused on…

This paper argues that large language model-based recommenders can displace today's attention-allocation machinery. LLM-based recommenders would ingest open-web content, infer a user's natural-language goals, and present information that…

Computers and Society · Computer Science 2025-07-03 Seth Lazar , Luke Thorburn , Tian Jin , Luca Belli

The emergence of large language models (LLMs) has revolutionized the capabilities of text comprehension and generation. Multi-modal generation attracts great attention from both the industry and academia, but there is little work on…

Information Retrieval · Computer Science 2024-04-16 Xiaoteng Shen , Rui Zhang , Xiaoyan Zhao , Jieming Zhu , Xi Xiao

How might messages about large language models (LLMs) found in public discourse influence the way people think about and interact with these models? To explore this question, we randomly assigned participants (N = 470) to watch short…

Human-Computer Interaction · Computer Science 2026-03-05 Allison Chen , Sunnie S. Y. Kim , Angel Franyutti , Amaya Dharmasiri , Kushin Mukherjee , Olga Russakovsky , Judith E. Fan

This study investigates the use of Large Language Models (LLMs) for political stance detection in informal online discourse, where language is often sarcastic, ambiguous, and context-dependent. We explore whether providing contextual…

Computation and Language · Computer Science 2026-02-05 Arman Engin Sucu , Yixiang Zhou , Mario A. Nascimento , Tony Mullen

Personalized algorithms can inadvertently expose users to discomforting recommendations, potentially triggering negative consequences. The subjectivity of discomfort and the black-box nature of these algorithms make it challenging to…

Information Retrieval · Computer Science 2025-01-24 Jiahao Liu , Yiyang Shao , Peng Zhang , Dongsheng Li , Hansu Gu , Chao Chen , Longzhi Du , Tun Lu , Ning Gu

Software systems usually provide numerous configuration options that can affect performance metrics such as execution time, memory usage, binary size, or bitrate. On the one hand, making informed decisions is challenging and requires domain…

A critical factor in the success of decision support systems is the accurate modeling of user preferences. Psychology research has demonstrated that users often develop their preferences during the elicitation process, highlighting the…

Human-Computer Interaction · Computer Science 2024-10-03 Connor Lawless , Jakob Schoeffer , Lindy Le , Kael Rowan , Shilad Sen , Cristina St. Hill , Jina Suh , Bahareh Sarrafzadeh

The development of highly fluent large language models (LLMs) has prompted increased interest in assessing their reasoning and problem-solving capabilities. We investigate whether several LLMs can solve a classic type of deductive reasoning…

Computation and Language · Computer Science 2024-04-16 Spencer M. Seals , Valerie L. Shalin

The issue of popularity bias -- where popular items are disproportionately recommended, overshadowing less popular but potentially relevant items -- remains a significant challenge in recommender systems. Recent advancements have seen the…

Information Retrieval · Computer Science 2024-06-04 Jan Malte Lichtenberg , Alexander Buchholz , Pola Schwöbel

Clinical Decision Support Systems (CDSS) utilize evidence-based knowledge and patient data to offer real-time recommendations, with Large Language Models (LLMs) emerging as a promising tool to generate plain-text explanations for medical…

Computation and Language · Computer Science 2023-10-04 D. Umerenkov , G. Zubkova , A. Nesterov

The observed similarities in the behavior of humans and Large Language Models (LLMs) have prompted researchers to consider the potential of using LLMs as models of human cognition. However, several significant challenges must be addressed…

Artificial Intelligence · Computer Science 2025-05-07 Jian-Qiao Zhu , Haijiang Yan , Thomas L. Griffiths

Large language models (LLMs) possess strong persuasive capabilities that outperform humans in head-to-head comparisons. Users report consulting LLMs to inform major life decisions in relationships, medical settings, and when seeking…

Human-Computer Interaction · Computer Science 2026-04-28 Nalin Poungpeth , Nicholas Clark , Tanu Mitra

Recently, much effort has been devoted to modeling users' multi-interests based on their behaviors or auxiliary signals. However, existing methods often rely on heuristic assumptions, e.g., co-occurring items indicate the same interest of…

Information Retrieval · Computer Science 2025-07-18 Ziyan Wang , Yingpeng Du , Zhu Sun , Jieyi Bi , Haoyan Chua , Tianjun Wei , Jie Zhang

The advent of large language models (LLMs) has significantly advanced various fields, including natural language processing and automated dialogue systems. This paper explores the application of LLMs in psychological counseling, addressing…

Computation and Language · Computer Science 2024-06-21 Wenjie Li , Tianyu Sun , Kun Qian , Wenhong Wang

Stakeholders often struggle to accurately express their requirements due to articulation barriers arising from limited domain knowledge or from cognitive constraints. This can cause misalignment between expressed and intended requirements,…

Software Engineering · Computer Science 2026-01-26 Michael Mircea , Emre Gevrek , Elisa Schmid , Kurt Schneider

Designers of digital solutions increasingly consult Large Language Models (LLMs) for their work. However, it remains unclear how this may affect the user experiences they produce and there are no established practices. We investigate how…

Human-Computer Interaction · Computer Science 2026-05-19 Eduard Kuric , Peter Demcak , Matus Krajcovic

Large Language Models (LLMs) are a transformational technology, fundamentally changing how people obtain information and interact with the world. As people become increasingly reliant on them for an enormous variety of tasks, a body of…

Computers and Society · Computer Science 2025-05-08 Nouar Aldahoul , Hazem Ibrahim , Matteo Varvello , Aaron Kaufman , Talal Rahwan , Yasir Zaki

Integrating free-text explanations to in-context learning of large language models (LLM) is shown to elicit strong reasoning capabilities along with reasonable explanations. In this paper, we consider the problem of leveraging the…

Computation and Language · Computer Science 2022-10-14 Shiyang Li , Jianshu Chen , Yelong Shen , Zhiyu Chen , Xinlu Zhang , Zekun Li , Hong Wang , Jing Qian , Baolin Peng , Yi Mao , Wenhu Chen , Xifeng Yan