Related papers: Conversation Progress Guide : UI System for Enhanc…
Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…
Conversational AI systems combine AI-based solutions with the flexibility of conversational interfaces. However, most existing testing solutions do not straightforwardly adapt to the characteristics of conversational interaction or to the…
Mental health conversational agents have the potential to deliver valuable therapeutic impact, but low user engagement remains a critical barrier hindering their efficacy. Existing therapeutic approaches have leveraged clients' internal…
As reliance on AI systems for decision-making grows, it becomes critical to ensure that human users can appropriately balance trust in AI suggestions with their own judgment, especially in high-stakes domains like healthcare. However, human…
Human cognitive performance is enhanced by the use of tools. For example, a human can produce a much greater, and more accurate, volume of mathematical calculation in a unit of time using a calculator or a spreadsheet application on a…
Generative AI tools such as ChatGPT now provide novice programmers with unprecedented access to instant, personalized support. While this holds clear promise, their influence on students' metacognitive processes remains underexplored.…
Most current AI systems rely on the premise that the input visual data are sufficient to achieve competitive performance in various computer vision tasks. However, the classic task setup rarely considers the challenging, yet common…
In this study, we propose a solution based on a multi-agent LLM architecture and a voice user interface (VUI) designed to update the knowledge base of a digital assistant. Its usability is evaluated in comparison to a more traditional…
We often rely on our intuition to anticipate the direction of a conversation. Endowing automated systems with similar foresight can enable them to assist human-human interactions. Recent work on developing models with this predictive…
We study the problem of imposing conversational goals/keywords on open-domain conversational agents, where the agent is required to lead the conversation to a target keyword smoothly and fast. Solving this problem enables the application of…
AI tools, particularly large language modules, have recently proven their effectiveness within learning management systems and online education programmes. As feedback continues to play a crucial role in learning and assessment in schools,…
The emergence of generative AI has accelerated the development of conversational tutoring systems that interact with students through natural language dialogue. Unlike prior intelligent tutoring systems (ITS), which largely function as…
Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…
Conversational AI systems are being used in personal devices, providing users with highly personalized content. Personalized knowledge graphs (PKGs) are one of the recently proposed methods to store users' information in a structured form…
The growing integration of artificial intelligence (AI) into human cognition raises a fundamental question: does AI merely improve efficiency, or does it alter how we think? This study experimentally tested whether short-term exposure to…
Current Conversational AI systems employ different machine learning pipelines, as well as external knowledge sources and business logic to predict the next action. Maintaining various components in dialogue managers' pipeline adds…
As multi-turn dialogues with large language models (LLMs) grow longer and more complex, how can users better evaluate and review progress on their conversational goals? We present OnGoal, an LLM chat interface that helps users better manage…
Large language models (LLMs), such as ChatGPT, have demonstrated outstanding performance in various fields, particularly in natural language understanding and generation tasks. In complex application scenarios, users tend to engage in…
College students face well-being challenges driven by academic pressure, financial strain, and social expectations. While campus counseling and student-success programs offer support, access is often limited by stigma, waitlists, and…
The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…