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Online data sources offer tremendous promise to demography and other social sciences, but researchers worry that the group of people who are represented in online datasets can be different from the general population. We show that by…
Networks specifying who interacts with whom are crucial for mathematical models of epidemic spreading. In the context of emerging diseases, these networks have the potential to encode multiple interaction contexts where non-pharmaceutical…
Many have criticized the centralized and unaccountable governance of prominent online social platforms, leading to renewed interest in platform governance that incorporates multiple centers of power. Decentralization of power can arise…
Information is crucial to the function of a democratic society where well-informed citizens can make rational political decisions. While in the past political entities were primarily utilizing newspaper and later television to inform the…
In response to failures of central planning, the Chinese government has experimented not only with free-market trade zones, but with allowing non-profit foundations to operate in a decentralized fashion. A network study shows how these…
Electronic government (e-government) has established as an effective mechanism for increasing government productivity and efficiency and a key enabler of citizen- centric services. However, e-government implementation is surrounded by…
E-Government services offer a great deal of potential to improve government activities and citizen support. However, there is a lack of research covering E-Government services at the local government level, particularly in developing…
An innovation ecosystem is a multi-stakeholder environment, where different stakeholders interact to solve complex socio-technical challenges. We explored how stakeholders use digital tools, human resources, and their combination to gather…
We focus on the potential fragility of democratic elections given modern information-communication technologies (ICT) in the Web 2.0 era. Our work provides an explanation for the cascading attrition of public officials recently in the…
Social media has changed the ways of communication, where everyone is equipped with the power to express their opinions to others in online discussion platforms. Previously, a number of stud- ies have been presented to identify opinion…
Over the past decade, Internet centralization and its implications for both people and the resilience of the Internet has become a topic of active debate. While the networking community informally agrees on the definition of centralization,…
With the emergence and rapid growth of Social Media, a number of government departments in several countries have embraced Social Media as a privilege channel to interact with their constituency. We are exploring, in collaboration with the…
This article surveys the use of algorithmic systems to support decision-making in the public sector. Governments adopt, procure, and use algorithmic systems to support their functions within several contexts -- including criminal justice,…
Trust and confidence in democratic institutions is at an all-time low. At the same time, many of the complex issues faced by city administrators and politicians remain unresolved. To tackle these concerns, many argue that citizens should,…
Governance in online communities is an increasingly high-stakes challenge, and yet many basic features of offline governance legacies--juries, political parties, term limits, and formal debates, to name a few--are not in the feature-sets of…
Ethnography attends to relations among people, practices, and the technologies that mediate them. Central to this method is the duality of roles ethnographers navigate as researchers and participants and as outsiders and insiders. However,…
The COVID-19 pandemic has exposed several weaknesses in the public health infrastructure, including supply chain mechanisms and public health ICT systems. The expansion of testing and contact tracing has been key to identifying and…
A politically informed citizenry is imperative for a welldeveloped democracy. While the US government has pursued policies for open data, these efforts have been insufficient in achieving an open government because only people with…
The development and deployment of artificial intelligence (AI) systems, with their profound societal impacts, raise critical challenges for governance. Historically, technological innovations have been governed by concentrated expertise…
While the Internet is often touted as a revolutionary technology, it might be noted that democratic institutions have witnessed no digital revolution through the Internet. This observation leads this chapter to argue that the field of…