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We explore how the availability of a sensemaking tool influences users' knowledge externalization strategies. On a large display, users were asked to solve an intelligence analysis task with or without a bidirectionally linked concept-graph…
As Artificial Intelligence (AI) tools become increasingly embedded in higher education, understanding how students interact with these systems is essential to supporting effective learning. This study examines how students' AI literacy and…
People use search engines to find answers to questions related to their health, finances, or other socially relevant issues. However, most users are unaware that search results are considerably influenced by search engine marketing (SEM).…
The availability and increasing integration of generative AI tools have transformed computing education. While AI in education presents opportunities, it also raises new concerns about how these powerful know-it-all AI tools, which are…
Conversational information seeking (CIS) is playing an increasingly important role in connecting people to information. Due to the lack of suitable resource, previous studies on CIS are limited to the study of theoretical/conceptual…
This research aims to explore various methods for assessing user feedback in mixed-initiative conversational search (CS) systems. While CS systems enjoy profuse advancements across multiple aspects, recent research fails to successfully…
Click-through data has proven to be a valuable resource for improving search-ranking quality. Search engines can easily collect click data, but biases introduced in the data can make it difficult to use the data effectively. In order to…
Social cues, which convey others' presence, behaviors, or identities, play a crucial role in human information seeking by helping individuals judge relevance and trustworthiness. However, existing LLM-based search systems primarily rely on…
Multi-modal search engines have experienced significant growth and widespread use in recent years, making them the second most common internet use. While search engine systems offer a range of services, the image search field has recently…
This study examined the effects of a technology-enhanced intervention on the self-regulation of 262 eighth-grade students, employing information and communication technology (ICT) and web-based self-assessment tools set against science…
Self-guided mental health interventions, such as "do-it-yourself" tools to learn and practice coping strategies, show great promise to improve access to mental health care. However, these interventions are often cognitively demanding and…
Search engines play a crucial role in shaping public discourse by influencing how information is accessed and framed. While prior research has extensively examined various dimensions of search bias -- such as content prioritization,…
This study examines the decoy effect's underexplored influence on user search interactions and methods for measuring information retrieval (IR) systems' vulnerability to this effect. It explores how decoy results alter users' interactions…
Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…
Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…
Artificial Intelligence (AI) has demonstrated potential in healthcare, particularly in enhancing diagnostic accuracy and decision-making through Clinical Decision Support Systems (CDSSs). However, the successful implementation of these…
Conversational search systems increasingly provide source citations, yet how citation or source presentation formats influence user engagement remains unclear. We conducted a crowdsourcing user experiment with 394 participants comparing…
Typically, search engines provide query suggestions to assist users in the search process. Query suggestions are very important for improving users search experience. However, most query suggestions are based on the user's search logs, and…
Crowdsourcing can identify high-quality solutions to problems; however, individual decisions are constrained by cognitive biases. We investigate some of these biases in an experimental model of a question-answering system. In both natural…
AI-based interactive assistants are advancing human-augmenting technology, yet their effects on users' mental and physiological states remain under-explored. We address this gap by analyzing how Copilot for Microsoft Word, a LLM-based…