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Digital banking is among the technological innovations currently reverberating the cyber wave. this study seeks to assess communication, awareness and acceptance of it among the residents of south-east and south-south, nigeria. the survey…
Translation apps and devices are often presented in the context of providing assistance while traveling abroad. However, the spectrum of needs for cross-language communication is much wider. To investigate these needs, we conducted three…
E-Government services offer a great deal of potential to improve government activities and citizen support. However, there is a lack of research covering E-Government services at the local government level, particularly in developing…
African languages are numerous, complex and low-resourced. The datasets required for machine translation are difficult to discover, and existing research is hard to reproduce. Minimal attention has been given to machine translation for…
According to the latest World Economic Forum report, about 70% of the African population depends on agriculture for their livelihood. This makes agriculture a critical sector within the African continent. Nonetheless, agricultural…
Machine Translation (MT) has the potential to help people overcome language barriers and is widely used in high-stakes scenarios, such as in hospitals. However, in order to use MT reliably and safely, users need to understand when to trust…
Newsrooms and journalists across the world are adopting Generative AI (GenAI). Drawing on in-depth interviews with 23 journalists, this study identifies Bangladeshi journalists' awareness, acceptance, usage patterns, and their media…
Passwords are used majorly for end-user authentication in information and communication technology (ICT) systems due to its perceived ease of use. The use for end-user authentication extends through mobile, computers and network-based…
As a result of the rapid changes in information and communication technology (ICT), the world has become a small village where people from all over the world connect with each other in dialogue and communication via the Internet. Also,…
Unlike major Western languages, most African languages are very low-resourced. Furthermore, the resources that do exist are often scattered and difficult to obtain and discover. As a result, the data and code for existing research has…
It is not uncommon for Internet users to have to produce a text in a foreign language they have very little knowledge of and are unable to verify the translation quality. We call the task "outbound translation" and explore it by introducing…
Social networks have become very popular in recent years because of the increasing large number and affordability of internet enabled gadgets such as personal computers, mobile devices and internet tablets. It has been observed that the…
We summarize recent machine translation (MT) research at the Information Sciences Institute of USC, and we describe its application to the development of a Japanese-English newspaper MT system. Our work aims at scaling up grammar-based,…
Many Nigerian languages have relinquished their previous prestige and purpose in modern society to English and Nigerian Pidgin. For the millions of L1 speakers of indigenous languages, there are inequalities that manifest themselves as…
This study explores the use of Google Translate (GT) for translating mental healthcare (MHealth) information and evaluates its accuracy, comprehensibility, and implications for multilingual healthcare communication through analysing GT…
Although researchers and practitioners are pushing the boundaries and enhancing the capacities of NLP tools and methods, works on African languages are lagging. A lot of focus on well resourced languages such as English, Japanese, German,…
People usually seek out varied information to deal with their health problems. However, the large volume of information available may present challenges for the public to distinguish good from suboptimal advice. How to ensure the right…
Global e-retailing continues to gain in popularity, but little attention is being paid to the role of translation. This paper proposes a study investigating whether improving translated information quality of product descriptions increases…
Improvements in mobile technologies have led to a dramatic change in how and when people access and use information, and is having a profound impact on how users address their daily information needs. Smart phones are rapidly becoming our…
In this paper, as a case study, we present a systematic study of gender bias in machine translation with Google Translate. We translated sentences containing names of occupations from Hungarian, a language with gender-neutral pronouns, into…