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Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Computation and Language · Computer Science 2025-06-26 Rupak Sarkar , Bahareh Sarrafzadeh , Nirupama Chandrasekaran , Nagu Rangan , Philip Resnik , Longqi Yang , Sujay Kumar Jauhar

Standard LLM benchmarks evaluate the assistant turn: the model generates a response to an input, a verifier scores correctness, and the analysis ends. This paradigm leaves unmeasured whether the LLM encodes any awareness of what follows the…

Artificial Intelligence · Computer Science 2026-04-06 Sarath Shekkizhar , Romain Cosentino , Adam Earle

Alignment is a standard procedure to fine-tune pre-trained large language models (LLMs) to follow natural language instructions and serve as helpful AI assistants. We have observed, however, that the conventional alignment process fails to…

Computation and Language · Computer Science 2024-05-03 Sheng-Chieh Lin , Luyu Gao , Barlas Oguz , Wenhan Xiong , Jimmy Lin , Wen-tau Yih , Xilun Chen

Large Language Models (LLMs) generate responses to questions; however, their effectiveness is often hindered by sub-optimal quality of answers and occasional failures to provide accurate responses to questions. To address these challenges,…

Computation and Language · Computer Science 2024-02-06 Liang Zhang , Katherine Jijo , Spurthi Setty , Eden Chung , Fatima Javid , Natan Vidra , Tommy Clifford

We explore the use of Large Language Model (LLM-based) chatbots to power recommender systems. We observe that the chatbots respond poorly when they encounter under-specified requests (e.g., they make incorrect assumptions, hedge with a long…

Information Retrieval · Computer Science 2024-06-05 Christine Herlihy , Jennifer Neville , Tobias Schnabel , Adith Swaminathan

Large language models (LLMs) have achieved impressive success in single-turn function calling, yet real-world applications such as travel planning or multi-stage data analysis typically unfold across multi-turn conversations. In these…

Computation and Language · Computer Science 2025-10-10 Huacan Chai , Zijie Cao , Maolin Ran , Yingxuan Yang , Jianghao Lin , Xin Peng , Hairui Wang , Renjie Ding , Ziyu Wan , Muning Wen , Weiwen Liu , Weinan Zhang , Fei Huang , Ying Wen

LLMs are increasingly employed as judges across a variety of tasks, including those involving everyday social interactions. Yet, it remains unclear whether such LLM-judges can reliably assess tasks that require social or conversational…

Computation and Language · Computer Science 2026-01-12 Parisa Rabbani , Nimet Beyza Bozdag , Dilek Hakkani-Tür

Large language models (LLMs) enable conversational agents (CAs) to express distinctive personalities, raising new questions about how such designs shape user perceptions. This study investigates how personality expression levels and…

Human-Computer Interaction · Computer Science 2026-04-30 Hasibur Rahman , Smit Desai

Transformer-based pretrained language models (PLMs) offer unmatched performance across the majority of natural language understanding (NLU) tasks, including a body of question answering (QA) tasks. We hypothesize that improvements in QA…

Computation and Language · Computer Science 2022-04-06 Gabor Fuisz , Ivan Vulić , Samuel Gibbons , Inigo Casanueva , Paweł Budzianowski

There are widespread fears that conversational AI could soon exert unprecedented influence over human beliefs. Here, in three large-scale experiments (N=76,977), we deployed 19 LLMs-including some post-trained explicitly for persuasion-to…

Large language models (LLMs) are increasingly prevalent in conversational systems due to their advanced understanding and generative capabilities in general contexts. However, their effectiveness in task-oriented dialogues (TOD), which…

Computation and Language · Computer Science 2024-05-31 Zekun Li , Zhiyu Zoey Chen , Mike Ross , Patrick Huber , Seungwhan Moon , Zhaojiang Lin , Xin Luna Dong , Adithya Sagar , Xifeng Yan , Paul A. Crook

While confidence estimation is a promising direction for mitigating hallucinations in Large Language Models (LLMs), current research overwhelmingly focuses on single-turn settings. The dynamics of model confidence in multi-turn…

Computation and Language · Computer Science 2026-05-15 Caiqi Zhang , Ruihan Yang , Xiaochen Zhu , Chengzu Li , Tiancheng Hu , Yijiang River Dong , Deqing Yang , Nigel Collier

As AI systems advance in capabilities, measuring their safety and alignment to human values is becoming paramount. A fast-growing field of AI research is devoted to developing such assessments. However, most current advances therein may be…

Computers and Society · Computer Science 2026-03-17 Max Hellrigel-Holderbaum , Edward James Young

As large language models (LLMs) are becoming more capable and widespread, the study of their failure cases is becoming increasingly important. Recent advances in standardizing, measuring, and scaling test-time compute suggest new…

Machine Learning · Computer Science 2025-06-26 Mahdi Sabbaghi , Paul Kassianik , George Pappas , Yaron Singer , Amin Karbasi , Hamed Hassani

To improve the reasoning and question-answering capabilities of Large Language Models (LLMs), several multi-agent approaches have been introduced. While these methods enhance performance, the application of collective intelligence-based…

Artificial Intelligence · Computer Science 2024-07-10 Ciaran Regan , Alexandre Gournail , Mizuki Oka

Large Language Models (LLMs) are prone to generating fluent but incorrect content, known as confabulation, which poses increasing risks in multi-turn or agentic applications where outputs may be reused as context. In this work, we…

Computation and Language · Computer Science 2026-03-18 Tianyi Zhou , Johanne Medina , Sanjay Chawla

Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…

Computation and Language · Computer Science 2023-09-19 Zhiyuan Hu , Yue Feng , Yang Deng , Zekun Li , See-Kiong Ng , Anh Tuan Luu , Bryan Hooi

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

Multi-agent AI systems can be used for simulating collective decision-making in scientific and practical applications. They can also be used to introduce a diverse group discussion step in chatbot pipelines, enhancing the cultural…

Artificial Intelligence · Computer Science 2024-08-16 Razan Baltaji , Babak Hemmatian , Lav R. Varshney

Large Language Models (LLMs) suffer significant performance degradation in multi-turn conversations when information is presented incrementally. Given that multi-turn conversations characterize everyday interactions with LLMs, this…

Computation and Language · Computer Science 2025-11-04 Haziq Mohammad Khalid , Athikash Jeyaganthan , Timothy Do , Yicheng Fu , Sean O'Brien , Vasu Sharma , Kevin Zhu