Related papers: Discord's Design Encourages "Third Place" Social M…
We present a design framework for friendship-supportive youth social media, derived from a synthesis of five empirical studies with 331 youth participants (ages 13-25) using interviews, co-design, surveys, diary studies, and a field…
Third-party developers (TPDs) often turn to online communities for support when they can't get immediate responses from the platform. Twitch, as a leading live streaming platform, attracted many TPDs and formed an online support community…
Adolescents heavily rely on social media to build and maintain close relationships, yet current platform designs often make self-disclosure feel risky or uncomfortable. Through a three-part study involving 19 teens aged 13-18, we identify…
In recent years, public discourse has blamed digital technologies for making people feel "alone together," distracting us from engaging with one another, even when we are interacting in-person. We argue that in order to design technologies…
Social media is central to how young people maintain relationships, develop identity, and access communities, yet dominant platform designs often leave youth feeling disempowered rather than supported. My dissertation argues that youth…
Due to their essential role as places for socialization, "third places" - social places where people casually visit and communicate with friends and neighbors - have been studied by a wide range of fields including network science,…
Diversity-aware platform design is a paradigm that responds to the ethical challenges of existing social media platforms. Available platforms have been criticized for minimizing users' autonomy, marginalizing minorities, and exploiting…
Platforms are increasingly adopting industrial models of moderation that prioritize scalability and consistency, frequently at the expense of context-sensitive and user-centered values. Building on the multi-level governance framework that…
Motivation - This research aims at investigating emerging roles and forms of participation fostering design-use mediation during the Open Source Software design process Research approach - We compare online interactions for a successful…
Vent channels on Discord, which are chat channels developed for people to express frustrations, can become an informal type of peer support system. This paper is a qualitative study of experiences with vent channels on Discord, examining…
Face-to-face telepresence promotes the sense of "being there" and can improve collaboration by allowing immediate understanding of remote people's nonverbal cues. Several approaches successfully explored interactions with 2D content using a…
In this work we present a mobile application we designed and engineered to enable people to log their travels near and far, leave notes behind, and build a community around spaces in between destinations. Our design explores new ground for…
Virtual reality (VR) is increasingly used as a platform for social interaction, including as a means for older adults to maintain engagement. However, there has been limited research to examine the features of social VR that are most…
Amid current social distancing measures requiring people to work from home, there has been renewed interest on how to effectively converse and collaborate remotely utilizing currently available technologies. On the surface, VR provides a…
Design features of social media platforms, such as infinite scroll, increase users' likelihood of experiencing normative dissociation -- a mental state of absorption that diminishes self-awareness and disrupts memory. This paper…
Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…
Misophonia, characterized by intense negative reactions to specific sounds or related visual cues, remains poorly recognized in clinical settings yet profoundly affects daily life. This study examines how individuals with misophonia…
Real-time captioning is a critical accessibility tool for many d/Deaf and hard of hearing (DHH) people. While the vast majority of captioning work has focused on formal settings and technical innovations, in contrast, we investigate…
Social media platforms are often criticized for fostering antisocial behavior rather than prosocial behavior. Yet, testing interventions to encourage prosocial dispositions, such as open-mindedness, has been hindered by researchers' limited…
People feel attached to places that are meaningful to them, which psychological research calls "place attachment." Place attachment is associated with self-identity, self-continuity, and psychological well-being. Even small cues, including…