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Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

Computation and Language · Computer Science 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

Music Recommender Systems (MRS) have long relied on an information-retrieval framing, where progress is measured mainly through accuracy on retrieval-oriented subtasks. While effective, this reductionist paradigm struggles to address the…

Information Retrieval · Computer Science 2025-11-21 Elena V. Epure , Yashar Deldjoo , Bruno Sguerra , Markus Schedl , Manuel Moussallam

Multimodal recommender systems (MRS) integrate heterogeneous user and item data, such as text, images, and structured information, to enhance recommendation performance. The emergence of large language models (LLMs) introduces new…

Information Retrieval · Computer Science 2025-05-16 Alejo Lopez-Avila , Jinhua Du

While recent advancements in aligning Large Language Models (LLMs) with recommendation tasks have shown great potential and promising performance overall, these aligned recommendation LLMs still face challenges in complex scenarios. This is…

Information Retrieval · Computer Science 2025-02-18 Yi Fang , Wenjie Wang , Yang Zhang , Fengbin Zhu , Qifan Wang , Fuli Feng , Xiangnan He

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

Growing attention has been paid in Conversational Recommendation System (CRS), which works as a conversation-based and recommendation task-oriented tool to provide items of interest and explore user preference. However, existing work in CRS…

Artificial Intelligence · Computer Science 2022-08-19 Bingbing Wen , Xiaoning Bu , Chirag Shah

Conversational Recommender Systems (CRS) engage users in interactive dialogues to gather preferences and provide personalized recommendations. While existing studies have advanced conversational strategies, they often rely on predefined…

Information Retrieval · Computer Science 2025-04-16 Haibo Sun , Naoki Otani , Hannah Kim , Dan Zhang , Nikita Bhutani

While language models (LMs) offer great potential for conversational recommender systems (CRSs), the paucity of public CRS data makes fine-tuning LMs for CRSs challenging. In response, LMs as user simulators qua data generators can be used…

Computation and Language · Computer Science 2025-10-06 Moonkyung Ryu , Chih-Wei Hsu , Yinlam Chow , Mohammad Ghavamzadeh , Craig Boutilier

Cold-start problem is one of the long-standing challenges in recommender systems, focusing on accurately modeling new or interaction-limited users or items to provide better recommendations. Due to the diversification of internet platforms…

Recommender systems shape how people discover information, form opinions, and connect with society. Yet, as their influence grows, traditional metrics, e.g., accuracy, clicks, and engagement, no longer capture what truly matters to humans.…

Information Retrieval · Computer Science 2025-11-26 Kaike Zhang , Jiakai Tang , Du Su , Shuchang Liu , Julian McAuley , Lina Yao , Qi Cao , Yue Feng , Fei Sun

Conversational recommender systems (CRS) have advanced with large language models, showing strong results in domains like movies. These domains typically involve fixed content and passive consumption, where user preferences can be matched…

Information Retrieval · Computer Science 2026-02-26 Zheng Hui , Xiaokai Wei , Yexi Jiang , Kevin Gao , Chen Wang , Frank Ong , Se-eun Yoon , Rachit Pareek , Michelle Gong

Conversational recommender systems (CRSs) imitate human advisors to assist users in finding items through conversations and have recently gained increasing attention in domains such as media and e-commerce. Like in human communication,…

Human-Computer Interaction · Computer Science 2022-03-25 Wanling Cai , Yucheng Jin , Li Chen

Recently, large language models (LLMs) have shown great potential in recommender systems, either improving existing recommendation models or serving as the backbone. However, there exists a large semantic gap between LLMs and recommender…

Information Retrieval · Computer Science 2024-04-22 Bowen Zheng , Yupeng Hou , Hongyu Lu , Yu Chen , Wayne Xin Zhao , Ming Chen , Ji-Rong Wen

Language models (LMs) as conversational assistants recently became popular tools that help people accomplish a variety of tasks. These typically result from adapting LMs pretrained on general domain text sequences through further…

Computation and Language · Computer Science 2024-05-16 Milan Gritta , Gerasimos Lampouras , Ignacio Iacobacci

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

Large language models (LLMs) have emerged as a cutting-edge approach in sequential recommendation, leveraging historical interactions to model dynamic user preferences. Current methods mainly focus on learning processed recommendation data…

Information Retrieval · Computer Science 2025-07-15 Weicong Qin , Yi Xu , Weijie Yu , Chenglei Shen , Xiao Zhang , Ming He , Jianping Fan , Jun Xu

Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

Collaborative filtering recommender systems (CF-RecSys) have shown successive results in enhancing the user experience on social media and e-commerce platforms. However, as CF-RecSys struggles under cold scenarios with sparse user-item…

Information Retrieval · Computer Science 2024-06-04 Sein Kim , Hongseok Kang , Seungyoon Choi , Donghyun Kim , Minchul Yang , Chanyoung Park

Making big purchases requires consumers to research or consult a salesperson to gain domain expertise. However, existing conversational recommender systems (CRS) often overlook users' lack of background knowledge, focusing solely on…

Computation and Language · Computer Science 2023-10-30 Lidiya Murakhovs'ka , Philippe Laban , Tian Xie , Caiming Xiong , Chien-Sheng Wu

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog
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