Related papers: On Erlang Queue with Multiple Arrivals and its Tim…
We consider a polling system: a queueing system of $N\ge 1$ queues with Poisson arrivals $Q_1,...,Q_N$ visited in a cyclic order (with or without switchover times) by a single server. For this system we derive the probability generating…
In this paper we analyze the transient behavior of the workload process in a L\'evy input queue. We are interested in the value of the workload process at a random epoch; this epoch is distributed as the sum of independent exponential…
We consider a cyclic polling system with general service times, general switch-over times, and simultaneous batch arrivals. This means that at an arrival epoch, a batch of customers may arrive simultaneously at the different queues of the…
We consider GI/Ph/n+M parallel-server systems with a renewal arrival process, a phase-type service time distribution, n homogenous servers, and an exponential patience time distribution with positive rate. We show that in the Halfin-Whitt…
This paper considers the time evolution of a queue that is embedded in a Poisson point process of moving wireless interferers. The queue is driven by an external arrival process and is subject to a time-varying service process that is a…
Motivated by applications of the Erlang-B blocking model and the extended $M/M/k/k+N$ model that allows for some queueing, beyond communication networks to sizing and pricing in production, messaging, and app-based parking systems, we study…
Some important results on the variance of the $M|G|\infty$ queue busy period are presented. Often, this parameter depends on the whole structure of the service time distribution. So, the importance of the bounds presented, depending only on…
Motivated by applications in online marketplaces such as ride-hailing platforms and payment channel networks, we study a single-server queue with state-dependent arrival control. The service operator dynamically chooses the arrival rate as…
This paper proposes a stochastic framework to evaluate the performance of public transit systems under short random service suspensions. We aim to derive closed-form formulations of the mean and variance of the queue length and waiting…
The Erlang A model--an M/M/s queue with exponential abandonment--is often used to represent a service system with impatient customers. For this system, the popular square-root staffing rule determines the necessary staffing level to achieve…
The discrete time queueing system is highly applicable to modern telecommunication systems, where it provides adaptive packet handling, congestion controlled security/inspection, energy efficient operation, and supports bursty traffic…
We study a general $k$ dimensional infinite server queues process with Markov switching, Poisson arrivals and where the service times are fat tailed with index $\alpha\in (0,1)$. When the arrival rate is sped up by a factor $n^\gamma$, the…
In this thesis, we propose and analyze a multi-server model that captures a performance trade-off between centralized and distributed processing. In our model, a fraction $p$ of an available resource is deployed in a centralized manner…
We consider many-server queueing systems with heterogeneous exponential servers and renewal arrivals. The service rate of each server is a random variable drawn from a given distribution. We develop a framework for analyzing the heavy…
We study a system, where a random flow of customers is served by servers (called agents) invited on-demand. Each invited agent arrives into the system after a random time; after each service completion, an agent returns to the system or…
We extend the measure-valued fluid model, which tracks residuals of patience and service times, to allow for time-varying arrivals. The fluid model can be characterized by a one-dimensional convolution equation involving both the patience…
Recent studies indicate that in many situations service times are affected by the experienced queueing delay of the particular customer. This effect has been detected in different areas, such as health care, call centers and…
A single queueing system with time-dependent exponentially distributed arrival processes and exponential machine processes (Kendall notation $M_t/M_t/1$) is analyzed. Modeling the time evolution for the discrete queue-length distribution by…
In this paper, we consider a $G_t/G_t/\infty$ infinite server queueing model in a random environment. More specifically, the arrival rate in our server is modeled as a highly fluctuating stochastic process, which arguably takes into account…
Amid unprecedented times caused by COVID-19, healthcare systems all over the world are strained to the limits of, or even beyond, capacity. A similar event is experienced by some healthcare systems regularly, due to for instance seasonal…