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Related papers: Assessing AI Adoption and Digitalization in SMEs: …

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This study presents a novel, AI-driven framework for assessing Environmental, Social, and Governance (ESG) performance in European small and medium-sized enterprises (SMEs). An initial phase established expert-validated ESG baseline scores…

Artificial Intelligence · Computer Science 2026-05-05 Viet Trinh , Tan Nguyen , Minh-Huyen Phan , Quan Luu

Nowadays, Artificial Intelligence (AI), particularly Machine Learning (ML) and Large Language Models (LLMs), is widely applied across various contexts. However, the corresponding models often operate as black boxes, leading them to…

Software Engineering · Computer Science 2025-12-17 Chaima Boufaied , Thanh Nguyen , Ronnie de Souza Santos

Lack of resources is a challenge for small and medium enterprises (SMEs) in implementing an IT-based system to facilitate more efficient business decisions and expanding the market. A community system based on service-oriented architecture…

Software Engineering · Computer Science 2020-04-23 Agustinus Andriyanto , Robin Doss

Artificial Intelligence (AI) or Machine Learning (ML) systems have been widely adopted as value propositions by companies in all industries in order to create or extend the services and products they offer. However, developing AI/ML systems…

Software Engineering · Computer Science 2020-11-10 Elizamary Nascimento , Anh Nguyen-Duc , Ingrid Sundbø , Tayana Conte

This paper explores how artificial intelligence (AI) may impact the strategic decision-making (SDM) process in firms. We illustrate how AI could augment existing SDM tools and provide empirical evidence from a leading accelerator program…

General Economics · Economics 2024-08-19 Felipe A. Csaszar , Harsh Ketkar , Hyunjin Kim

As Generative Artificial Intelligence is adopted across the financial services industry, a significant barrier to adoption and usage is measuring model performance. Historical machine learning metrics can oftentimes fail to generalize to…

Artificial Intelligence (AI) and its data-centric branch of machine learning (ML) have greatly evolved over the last few decades. However, as AI is used increasingly in real world use cases, the importance of the interpretability of and…

Machine Learning · Computer Science 2022-12-01 N. Ranasinghe , A. Ramanan , S. Fernando , P. N. Hameed , D. Herath , T. Malepathirana , P. Suganthan , M. Niranjan , S. Halgamuge

Digital transformation (DT) has become a strategic priority for public administrations, particularly due to the need to deliver more efficient and citizen-centered services and respond to societal expectations, ESG (Environmental, Social,…

Computers and Society · Computer Science 2025-09-30 Ángel Lloret , Jesús Peral , Antonio Ferrández , María Auladell , Rafael Muñoz

Artificial Intelligence (AI) is becoming ubiquitous in domains such as medicine and natural science research. However, when AI systems are implemented in practice, domain experts often refuse them. Low acceptance hinders effective human-AI…

Human-Computer Interaction · Computer Science 2024-03-26 Auste Simkute , Ewa Luger , Michael Evans , Rhianne Jones

Generative Artificial Intelligence (GenAI) presents transformative opportunities for organizations, yet both midsize organizations and larger enterprises face distinctive adoption challenges. Midsize organizations encounter resource…

Software Engineering · Computer Science 2025-10-24 Abraham Itzhak Weinberg

Objectives: The integration of Artificial Intelligence (AI) in healthcare promises to revolutionize patient care, diagnostics, and treatment protocols. Collaborative efforts among healthcare systems, research institutions, and industry are…

Computers and Society · Computer Science 2025-09-03 Jiancheng Ye , Michelle Ma , Malak Abuhashish

The EU Artificial Intelligence (AI) Act directs businesses to assess their AI systems to ensure they are developed in a way that is human-centered and trustworthy. The rapid adoption of AI in the industry has outpaced ethical evaluation…

Computers and Society · Computer Science 2025-09-30 Louise McCormack , Diletta Huyskes , Dave Lewis , Malika Bendechache

The EU's Artificial Intelligence Act (AI Act) is a significant step towards responsible AI development, but lacks clear technical interpretation, making it difficult to assess models' compliance. This work presents COMPL-AI, a comprehensive…

Context: Large language models (LLMs) are observed to have a significant positive impact on various software engineering (SE) activities. With improved accessibility, the adoption of powerful LLMs in industry has surged recently. However,…

Software Engineering · Computer Science 2026-04-30 Krishna Ronanki , Beatriz Cabrero-Daniel , Tomas Herda , Stefan Sitkovich , Jennifer Horkoff , Christian Berger

The artificial intelligence (AI) digital divide in sub-Saharan Africa (SSA) presents significant disparities in AI access, adoption, and development due to varying levels of infrastructure, education, and policy support. This study…

Computers and Society · Computer Science 2026-01-13 Masike Malatji

Cybersecurity is increasingly a concern for small and medium-sized enterprises (SMEs), and there exist many awareness training programs and tools for them. The literature mainly studies SMEs as a unitary type of company and provides…

Cryptography and Security · Computer Science 2021-10-12 Alireza Shojaifar , Heini Jarvinen

In this paper, we explore the transformative impact of Artificial Intelligence (AI) in the manufacturing sector, highlighting its potential to revolutionize industry practices and enhance operational efficiency. We delve into various…

Artificial Intelligence · Computer Science 2024-07-09 Mohamed Abdelaal

This paper explores the dynamic landscape of Artificial Intelligence (AI) adoption in Africa, analysing its varied applications in addressing socio-economic challenges and fostering development. Examining the African AI ecosystem, the study…

Computers and Society · Computer Science 2024-01-19 Kinyua Gikunda

As artificial intelligence continues its unprecedented global expansion, accompanied by a proliferation of benefits, an increasing apprehension about the privacy and security implications of AI-enabled systems emerges. The pivotal question…

Computers and Society · Computer Science 2024-08-16 Daria Korobenko , Anastasija Nikiforova , Rajesh Sharma

The rise of generative AI (GenAI) chatbots accessible via conversational interfaces is transforming digital interactions and holds economic promise. However, these tools might deepen existing inequalities -- not only through uneven,…