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As automated decision-making solutions are increasingly applied to all aspects of everyday life, capabilities to generate meaningful explanations for a variety of stakeholders (i.e., decision-makers, recipients of decisions, auditors,…

Artificial Intelligence · Computer Science 2024-11-15 Niko Tsakalakis , Sophie Stalla-Bourdillon , Trung Dong Huynh , Luc Moreau

We propose InsightNet, a novel approach for the automated extraction of structured insights from customer reviews. Our end-to-end machine learning framework is designed to overcome the limitations of current solutions, including the absence…

Computation and Language · Computer Science 2024-05-14 Sandeep Sricharan Mukku , Manan Soni , Jitenkumar Rana , Chetan Aggarwal , Promod Yenigalla , Rashmi Patange , Shyam Mohan

There is a growing interest within the AI research community to develop autonomous systems capable of explaining their behavior to users. One aspect of the explanation generation problem that has yet to receive much attention is the task of…

Artificial Intelligence · Computer Science 2018-02-21 Sarath Sreedharan , Siddharth Srivastava , Subbarao Kambhampati

Comment updating is an emerging task in software evolution that aims to automatically revise source code comments in accordance with code changes. This task plays a vital role in maintaining code-comment consistency throughout software…

Software Engineering · Computer Science 2025-12-11 Qingyuan Liang , Zeyu Sun , Qihao Zhu , Junhao Hu , Yifan Zhao , Yakun Zhang , Lu Zhang

Explanations are well-known to improve recommender systems' transparency. These explanations may be local, explaining an individual recommendation, or global, explaining the recommender model in general. Despite their widespread use, there…

Information Retrieval · Computer Science 2021-09-29 Marissa Radensky , Doug Downey , Kyle Lo , Zoran Popović , Daniel S. Weld

Application Programming Interfaces (APIs), which encapsulate the implementation of specific functions as interfaces, greatly improve the efficiency of modern software development. As numbers of APIs spring up nowadays, developers can hardly…

Software Engineering · Computer Science 2021-12-24 Yun Peng , Shuqing Li , Wenwei Gu , Yichen Li , Wenxuan Wang , Cuiyun Gao , Michael Lyu

This paper sets out a process of app analysis intended to support understanding of use but also redesign. From usage logs we infer activity patterns - Markov models - and employ probabilistic formal analysis to ask questions about the use…

Software Engineering · Computer Science 2015-10-28 Oana Andrei , Muffy Calder , Matthew Chalmers , Alistair Morrison , Mattias Rost

Explaining the output of a complex system, such as a Recommender System (RS), is becoming of utmost importance for both users and companies. In this paper we explore the idea that personalized explanations can be learned as recommendation…

Machine Learning · Computer Science 2025-10-27 Jorge Díez , Pablo Pérez-Núñez , Oscar Luaces , Beatriz Remeseiro , Antonio Bahamonde

We reformulate explanation quality assessment as a ranking problem rather than a generation problem. Instead of optimizing models to produce a single "best" explanation token-by-token, we train reward models to discriminate among multiple…

Artificial Intelligence · Computer Science 2026-04-28 Thomas Bailleux , Tanmoy Mukherjee , Emmanuel Lonca , Pierre Marquis , Zied Bouraoui

In hierarchical text classification, we perform a sequence of inference steps to predict the category of a document from top to bottom of a given class taxonomy. Most of the studies have focused on developing novels neural network…

Computation and Language · Computer Science 2020-05-25 Kervy Rivas Rojas , Gina Bustamante , Arturo Oncevay , Marco A. Sobrevilla Cabezudo

Several studies have evaluated automatic techniques for classifying software issue reports to assist practitioners in effectively assigning relevant resources based on the type of issue. Currently, no comprehensive overview of this area has…

Software Engineering · Computer Science 2026-05-08 Muhammad Laiq , Felix Dobslaw

Appropriate reviewer assignment significantly impacts the quality of proposal evaluation, as accurate and fair reviews are contingent on their assignment to relevant reviewers. The crucial task of assigning reviewers to submitted proposals…

Digital Libraries · Computer Science 2023-04-05 Meltem Aksoy , Seda Yanik , Mehmet Fatih Amasyali

Reasoning Large Language Models (LLMs) have shown promising results when tasked with solving complex problems. In this paper, we propose and evaluate a multi-stage workflow that leverages the capabilities of fine-tuned reasoning LLMs to…

Computation and Language · Computer Science 2026-01-13 Alberto Purpura , Emily Chen , Swapnil Shinde

Workforce management is a complex problem involving the optimisation of the makespan and travel distance required for a team of operators to complete a set of jobs, using a set of instruments. A crucial challenge in workforce management is…

Artificial Intelligence · Computer Science 2025-09-23 Jennifer Leigh , Dimitrios Letsios , Alessandro Mella , Lucio Machetti , Francesca Toni

User reviews of mobile apps provide a communication channel for developers to perceive user satisfaction. Many app features that users have problems with are usually expressed by key phrases such as "upload pictures", which could be buried…

Software Engineering · Computer Science 2022-04-21 Yawen Wang , Junjie Wang , Hongyu Zhang , Xuran Ming , Lin Shi , Qing Wang

Peer review in grant evaluation informs funding decisions, but the contents of peer review reports are rarely analyzed. In this work, we develop a thoroughly tested pipeline to analyze the texts of grant peer review reports using methods…

Artificial intelligence is reshaping science and industry, yet many users still regard its models as opaque "black boxes". Conventional explainable artificial-intelligence methods clarify individual predictions but overlook the upstream…

Machine Learning · Computer Science 2025-08-18 George Paterakis , Andrea Castellani , George Papoutsoglou , Tobias Rodemann , Ioannis Tsamardinos

Explaining how to get from A to B can be challenging. It requires mentally simulating what the listener will do based on what they are told. To capture this process, we propose a computational model that converts utterances into action…

Computation and Language · Computer Science 2026-05-12 Hanqi Zhou , Britt Besch , Charley M. Wu , Tobias Gerstenberg

Enabled by the pull-based development model, developers can easily contribute to a project through pull requests (PRs). When creating a PR, developers can add a free-form description to describe what changes are made in this PR and/or why.…

Software Engineering · Computer Science 2019-09-17 Zhongxin Liu , Xin Xia , Christoph Treude , David Lo , Shanping Li

Modern code review is a critical quality assurance process that is widely adopted in both industry and open source software environments. This process can help newcomers learn from the feedback of experienced reviewers; however, it often…

Software Engineering · Computer Science 2024-02-07 Hong Yi Lin , Patanamon Thongtanunam , Christoph Treude , Wachiraphan Charoenwet