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ELIZA, often considered the world's first chatbot, was written by Joseph Weizenbaum in the early 1960s. Weizenbaum did not intend to invent the chatbot, but rather to build a platform for research into human-machine conversation and the…

Artificial Intelligence · Computer Science 2024-09-20 Jeff Shrager

Both dialogue systems and chatbots aim at putting into action communication between humans and computers. However, instead of focusing on sophisticated techniques to perform natural language understanding, as the former usually do, chatbots…

Human-Computer Interaction · Computer Science 2016-09-22 Maria João Pereira , Luísa Coheur , Pedro Fialho , Ricardo Ribeiro

What kind of internal mechanisms might Transformers use to conduct fluid, natural-sounding conversations? Prior work has illustrated by construction how Transformers can solve various synthetic tasks, such as sorting a list or recognizing…

Computation and Language · Computer Science 2025-02-13 Dan Friedman , Abhishek Panigrahi , Danqi Chen

Conversational systems have come a long way since their inception in the 1960s. After decades of research and development, we've seen progress from Eliza and Parry in the 60's and 70's, to task-completion systems as in the DARPA…

Artificial Intelligence · Computer Science 2018-02-13 Heung-Yeung Shum , Xiaodong He , Di Li

Chatbots shifted from rule-based to artificial intelligence techniques and gained traction in medicine, shopping, customer services, food delivery, education, and research. OpenAI developed ChatGPT blizzard on the Internet as it crossed one…

Cryptography and Security · Computer Science 2023-06-16 Attia Qammar , Hongmei Wang , Jianguo Ding , Abdenacer Naouri , Mahmoud Daneshmand , Huansheng Ning

This paper describes the development of Microsoft XiaoIce, the most popular social chatbot in the world. XiaoIce is uniquely designed as an AI companion with an emotional connection to satisfy the human need for communication, affection,…

Human-Computer Interaction · Computer Science 2019-09-17 Li Zhou , Jianfeng Gao , Di Li , Heung-Yeung Shum

Effective communication within universities is crucial for addressing the diverse information needs of students, alumni, and external stakeholders. However, existing chatbot systems often fail to deliver accurate, context-specific…

Computation and Language · Computer Science 2024-10-23 Sahil Kumar , Deepa Paikar , Kiran Sai Vutukuri , Haider Ali , Shashidhar Reddy Ainala , Aditya Murli Krishnan , Youshan Zhang

We present MILABOT: a deep reinforcement learning chatbot developed by the Montreal Institute for Learning Algorithms (MILA) for the Amazon Alexa Prize competition. MILABOT is capable of conversing with humans on popular small talk topics…

We present MILABOT: a deep reinforcement learning chatbot developed by the Montreal Institute for Learning Algorithms (MILA) for the Amazon Alexa Prize competition. MILABOT is capable of conversing with humans on popular small talk topics…

Although chatbots have been very popular in recent years, they still have some serious weaknesses which limit the scope of their applications. One major weakness is that they cannot learn new knowledge during the conversation process, i.e.,…

Computation and Language · Computer Science 2018-02-27 Sahisnu Mazumder , Nianzu Ma , Bing Liu

This paper presents our experience developing a Llama-based chatbot for question answering about continuous integration and continuous delivery (CI/CD) at Ericsson, a multinational telecommunications company. Our chatbot is designed to…

Software Engineering · Computer Science 2024-08-20 Daksh Chaudhary , Sri Lakshmi Vadlamani , Dimple Thomas , Shiva Nejati , Mehrdad Sabetzadeh

The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…

Machine Learning · Computer Science 2025-02-04 Zenon Lamprou , Yashar Moshfeghi

In this paper, we describe Chat-Bot-Kit, a web-based tool for text-based chats that we designed for research purposes in computer-mediated communication (CMC). Chat-Bot-Kit enables to carry out language studies on text-based real-time chats…

Human-Computer Interaction · Computer Science 2019-11-05 Kyoko Sugisaki

Searching for an available, reliable, official, and understandable information is not a trivial task due to scattered information across the internet, and the availability lack of governmental communication channels communicating with…

Computation and Language · Computer Science 2021-03-17 Aymen Ben Elhaj Mabrouk , Moez Ben Haj Hmida , Chayma Fourati , Hatem Haddad , Abir Messaoudi

This research provides an in-depth comprehensive review of the progress of chatbot technology over time, from the initial basic systems relying on rules to today's advanced conversational bots powered by artificial intelligence. Spanning…

General Literature · Computer Science 2026-03-27 Md. Al-Amin , Mohammad Shazed Ali , Abdus Salam , Arif Khan , Ashraf Ali , Ahsan Ullah , Md Nur Alam , Shamsul Kabir Chowdhury

The emergence of an AI-powered chatbot that can generate human-like sentences and write coherent essays has caught the world's attention. This paper discusses the historical overview of chatbots and the technology behind Chat Generative…

Computation and Language · Computer Science 2023-08-11 Sakib Shahriar , Kadhim Hayawi

The Turing Test, first proposed by Alan Turing in 1950, has historically served as a benchmark for evaluating artificial intelligence (AI). However, since the release of ELIZA in 1966, and particularly with recent advancements in large…

Human-Computer Interaction · Computer Science 2025-05-06 Avraham Rahimov , Orel Zamler , Amos Azaria

Following the success of spoken dialogue systems (SDS) in smartphone assistants and smart speakers, a number of communicative robots are developed and commercialized. Compared with the conventional SDSs designed as a human-machine…

Computation and Language · Computer Science 2021-05-04 Tatsuya Kawahara , Koji Inoue , Divesh Lala

Dialogue systems have the potential to change how people interact with machines but are highly dependent on the quality of the data used to train them. It is therefore important to develop good dialogue annotation tools which can improve…

Computation and Language · Computer Science 2019-11-06 Edward Collins , Nikolai Rozanov , Bingbing Zhang

The delivery of mental health interventions via ubiquitous devices has shown much promise. A conversational chatbot is a promising oracle for delivering appropriate just-in-time interventions. However, designing emotionally-aware agents,…

Human-Computer Interaction · Computer Science 2019-07-24 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan
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