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The rapid growth in the use of Large Language Models (LLMs) and AI Agents as part of software development and deployment is revolutionizing the information technology landscape. While code generation receives significant attention, a…

Artificial Intelligence for IT operations (AIOps) aims to combine the power of AI with the big data generated by IT Operations processes, particularly in cloud infrastructures, to provide actionable insights with the primary goal of…

Machine Learning · Computer Science 2023-04-11 Qian Cheng , Doyen Sahoo , Amrita Saha , Wenzhuo Yang , Chenghao Liu , Gerald Woo , Manpreet Singh , Silvio Saverese , Steven C. H. Hoi

Artificial Intelligence for IT Operations (AIOps) is an emerging interdisciplinary field arising in the intersection between the research areas of machine learning, big data, streaming analytics, and the management of IT operations. AIOps,…

With the growing reliance on the ubiquitous availability of IT systems and services, these systems become more global, scaled, and complex to operate. To maintain business viability, IT service providers must put in place reliable and cost…

Distributed, Parallel, and Cluster Computing · Computer Science 2020-05-08 Anna Levin , Shelly Garion , Elliot K. Kolodner , Dean H. Lorenz , Katherine Barabash , Mike Kugler , Niall McShane

The management of modern IT systems poses unique challenges, necessitating scalability, reliability, and efficiency in handling extensive data streams. Traditional methods, reliant on manual tasks and rule-based approaches, prove…

Operating Systems · Computer Science 2024-04-03 Youcef Remil , Anes Bendimerad , Romain Mathonat , Mehdi Kaytoue

Large language models are increasingly being used to support network operations (NetOps) and artificial intelligence for IT operations (AIOps), including incident investigation, root-cause analysis, configuration synthesis, and limited…

Networking and Internet Architecture · Computer Science 2026-05-14 Muhammad Bilal , Jon Crowcroft , Ruizhi Wang , Xiaolong Xu , Schahram Dustdar

The integration of Artificial Intelligence (AI) into IT Operations Management (ITOM), commonly referred to as AIOps, offers substantial potential for automating workflows, enhancing efficiency, and supporting informed decision-making.…

Software Engineering · Computer Science 2025-01-24 Arthur Vitui , Tse-Hsun Chen

AI for IT Operations (AIOps) is transforming how organizations manage complex software systems by automating anomaly detection, incident diagnosis, and remediation. Modern AIOps solutions increasingly rely on autonomous LLM-based agents to…

Cryptography and Security · Computer Science 2025-08-28 Dario Pasquini , Evgenios M. Kornaropoulos , Giuseppe Ateniese , Omer Akgul , Athanasios Theocharis , Petros Efstathopoulos

As software systems grow increasingly intricate, Artificial Intelligence for IT Operations (AIOps) methods have been widely used in software system failure management to ensure the high availability and reliability of large-scale…

Software Engineering · Computer Science 2024-06-25 Lingzhe Zhang , Tong Jia , Mengxi Jia , Yifan Wu , Aiwei Liu , Yong Yang , Zhonghai Wu , Xuming Hu , Philip S. Yu , Ying Li

Recent advances in agentic AI have shifted the focus from standalone Large Language Models (LLMs) to integrated systems that combine LLMs with tools, memory, and other agents to perform complex tasks. These multi-agent architectures enable…

Multiagent Systems · Computer Science 2025-12-17 Sreemaee Akshathala , Bassam Adnan , Mahisha Ramesh , Karthik Vaidhyanathan , Basil Muhammed , Kannan Parthasarathy

AI for IT Operations (AIOps) is a powerful platform that Site Reliability Engineers (SREs) use to automate and streamline operational workflows with minimal human intervention. Automated log analysis is a critical task in AIOps as it…

Computation and Language · Computer Science 2023-08-23 Pranjal Gupta , Harshit Kumar , Debanjana Kar , Karan Bhukar , Pooja Aggarwal , Prateeti Mohapatra

AI for Industrial Asset Lifecycle Management aims to automate complex operational workflows, such as condition monitoring and maintenance scheduling, to minimize system downtime. While traditional AI/ML approaches solve narrow tasks in…

Autonomous AI agents powered by large language models (LLMs) are increasingly deployed in real-world applications, where reliable and robust behavior is critical. However, existing agent evaluation frameworks either rely heavily on manual…

Software Engineering · Computer Science 2026-03-12 Syed Yusuf Ahmed , Shiwei Feng , Chanwoo Bae , Calix Barrus Xiangyu Zhang

Artificial Intelligence for IT Operations (AIOps) leverages AI approaches to handle the massive amount of data generated during the operations of software systems. Prior works have proposed various AIOps solutions to support different tasks…

Software Engineering · Computer Science 2023-09-07 Roozbeh Aghili , Heng Li , Foutse Khomh

Information Technology (IT) Operations (Ops), particularly Artificial Intelligence for IT Operations (AIOps), is the guarantee for maintaining the orderly and stable operation of existing information systems. According to Gartner's…

Large Language Models (LLMs) are increasingly deployed within agentic systems - collections of interacting, LLM-powered agents that execute complex, adaptive workflows using memory, tools, and dynamic planning. While enabling powerful new…

Artificial Intelligence · Computer Science 2025-11-21 Dany Moshkovich , Sergey Zeltyn

FinOps (Finance + Operations) represents an operational framework and cultural practice which maximizes cloud business value through collaborative financial accountability across engineering, finance, and business teams. FinOps…

Artificial Intelligence · Computer Science 2025-10-31 Ngoc Phuoc An Vo , Manish Kesarwani , Ruchi Mahindru , Chandrasekhar Narayanaswami

Cloud Operations (CloudOps) is a rapidly growing field focused on the automated management and optimization of cloud infrastructure which is essential for organizations navigating increasingly complex cloud environments. MontyCloud Inc. is…

We present AgentOptics, an agentic AI framework for high-fidelity, autonomous optical system control built on the Model Context Protocol (MCP). AgentOptics interprets natural language tasks and executes protocol-compliant actions on…

As the reasoning capabilities of Large Language Models (LLMs) continue to advance, LLM-based agent systems offer advantages in flexibility and interpretability over traditional systems, garnering increasing attention. However, despite the…

Artificial Intelligence · Computer Science 2025-08-05 Zexin Wang , Jingjing Li , Quan Zhou , Haotian Si , Yuanhao Liu , Jianhui Li , Gaogang Xie , Fei Sun , Dan Pei , Changhua Pei
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