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Requirements elicitation interviews are crucial for gathering system requirements but heavily depend on skilled analysts, making them resource-intensive, susceptible to human biases, and prone to miscommunication. Recent advancements in…
Large Language Models (LLMs) have drawn widespread attention and research due to their astounding performance in text generation and reasoning tasks. Derivative products, like ChatGPT, have been extensively deployed and highly sought after.…
The recent release of ChatGPT has gained huge attention and discussion worldwide, with responsible AI being a key topic of discussion. How can we ensure that AI systems, including ChatGPT, are developed and adopted in a responsible way? To…
This study investigates the design, development, and evaluation of a Large Language Model (LLM)-based chatbot for teaching English conversations in an English as a Foreign Language (EFL) context. Employing the Design and Development…
Business processes are commonly represented by modelling languages, such as Event-driven Process Chain (EPC), Yet Another Workflow Language (YAWL), and the most popular standard notation for modelling business processes, the Business…
While modern dialogue systems heavily rely on large language models (LLMs), their implementation often goes beyond pure LLM interaction. Developers integrate multiple LLMs, external tools, and databases. Therefore, assessment of the…
The rapid advancement of large language models (LLMs) has redefined artificial intelligence (AI), pushing the boundaries of AI research and enabling unbounded possibilities for both academia and the industry. However, LLM development faces…
The rapid evolution of network technologies and the growing complexity of network tasks necessitate a paradigm shift in how networks are designed, configured, and managed. With a wealth of knowledge and expertise, large language models…
Since DARPA Grand Challenges (rural) in 2004/05 and Urban Challenges in 2007, autonomous driving has been the most active field of AI applications. Recently powered by large language models (LLMs), chat systems, such as chatGPT and PaLM,…
Software engineers are increasingly incorporating AI assistants into their workflows to enhance productivity and alleviate cognitive load. However, experiences with large language models (LLMs) such as ChatGPT vary widely. While some…
Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and…
The development of large language models (LLMs) such as ChatGPT has brought a lot of attention recently. However, their evaluation in the benchmark academic datasets remains under-explored due to the difficulty of evaluating the generative…
With the rapid rise of large language models (LLMs), phone automation has undergone transformative changes. This paper systematically reviews LLM-driven phone GUI agents, highlighting their evolution from script-based automation to…
Artificial intelligence (AI) methods have become critical in scientific applications to help accelerate scientific discovery. Large language models (LLMs) are being considered as a promising approach to address some of the challenging…
As AI agents built on large language models (LLMs) become increasingly embedded in society, issues of coordination, control, delegation, and accountability are entangled with concerns over their reliability. To design and implement LLM…
Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…
Recent research has demonstrated that Large Language Models (LLMs) can enhance their capabilities by utilizing external tools. However, three pivotal questions remain unanswered: (1) How effective are current LLMs in utilizing tools? (2)…
With software maintenance accounting for 50% of the cost of developing software, enhancing code quality and reliability has become more critical than ever. In response to this challenge, this doctoral research proposal aims to explore…
Generative Artificial Intelligence is set to revolutionize healthcare delivery by transforming traditional patient care into a more personalized, efficient, and proactive process. Chatbots, serving as interactive conversational models, will…
Modern enterprise computing systems integrate numerous subsystems to resolve a common task by yielding emergent behavior. A widespread approach is using services implemented with Web technologies like REST or OpenAPI, which offer an…