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Recent studies have outlined the accessibility challenges faced by blind or visually impaired, and less-literate people, in interacting with social networks, in-spite of facilitating technologies such as monotone text-to-speech (TTS) screen…

Social and Information Networks · Computer Science 2024-10-28 Suparna De , Ionut Bostan , Nishanth Sastry

Emotional Support Conversation (ESC) aims to assist individuals experiencing distress by generating empathetic and supportive dialogue. While prior work typically assumes that each supporter turn corresponds to a single strategy, real-world…

Computation and Language · Computer Science 2026-04-21 Jie Zhu , Huaixia Dou , Junhui Li , Lifan Guo , Feng Chen , Jinsong Su , Chi Zhang , Fang Kong

Modern recommendation systems typically follow two complementary paradigms: collaborative filtering, which models long-term user preferences from historical interactions, and conversational recommendation systems (CRS), which interact with…

Information Retrieval · Computer Science 2025-06-24 Vinaik Chhetri , Yousaf Reza , Moghis Fereidouni , Srijata Maji , Umar Farooq , AB Siddique

Mental health issues are worsening in today's competitive society, such as depression and anxiety. Traditional healings like counseling and chatbots fail to engage effectively, they often provide generic responses lacking emotional depth.…

Computation and Language · Computer Science 2025-09-12 Yujia Chen , Changsong Li , Yiming Wang , Tianjie Ju , Qingqing Xiao , Nan Zhang , Zifan Kong , Peng Wang , Binyu Yan

Multimodal health sensing offers rich behavioral signals for assessing mental health, yet translating these numerical time-series measurements into natural language remains challenging. Current LLMs cannot natively ingest long-duration…

Humorous memes blend visual and textual cues to convey irony, satire, or social commentary, posing unique challenges for AI systems that must interpret intent rather than surface correlations. Existing multimodal or prompting-based models…

Artificial Intelligence · Computer Science 2026-01-13 Olivia Shanhong Liu , Pai Chet Ng , De Wen Soh , Konstantinos N. Plataniotis

The integration of multimodal Electronic Health Records (EHR) data has significantly advanced clinical predictive capabilities. Existing models, which utilize clinical notes and multivariate time-series EHR data, often fall short of…

Computation and Language · Computer Science 2025-02-27 Yinghao Zhu , Changyu Ren , Zixiang Wang , Xiaochen Zheng , Shiyun Xie , Junlan Feng , Xi Zhu , Zhoujun Li , Liantao Ma , Chengwei Pan

Multi-modal aspect-based sentiment analysis (MABSA) has recently attracted increasing attention. The span-based extraction methods, such as FSUIE, demonstrate strong performance in sentiment analysis due to their joint modeling of input…

Artificial Intelligence · Computer Science 2023-12-18 Tianshuo Peng , Zuchao Li , Ping Wang , Lefei Zhang , Hai Zhao

Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…

Artificial Intelligence · Computer Science 2023-05-16 Jinfeng Zhou , Chujie Zheng , Bo Wang , Zheng Zhang , Minlie Huang

Access to mental healthcare is increasingly strained by workforce shortages and rising demand, motivating the development of intelligent systems that can support mental healthcare experts. We introduce coTherapist, a unified framework…

Computation and Language · Computer Science 2026-01-28 Prottay Kumar Adhikary , Reena Rawat , Tanmoy Chakraborty

Prompting is central to interaction with AI systems, yet many users struggle to explore alternative directions, articulate creative intent, or understand how variations in prompts shape model outputs. We introduce prompt recommender systems…

Human-Computer Interaction · Computer Science 2026-01-23 Jason Kim , Maria Teleki , James Caverlee

Despite recent advances in Visual QuestionAnswering (VQA), it remains a challenge todetermine how much success can be attributedto sound reasoning and comprehension ability.We seek to investigate this question by propos-ing a new task…

Artificial Intelligence · Computer Science 2020-04-07 Hammad A. Ayyubi , Md. Mehrab Tanjim , Julian J. McAuley , Garrison W. Cottrell

Current approaches to empathetic response generation typically encode the entire dialogue history directly and put the output into a decoder to generate friendly feedback. These methods focus on modelling contextual information but neglect…

Computation and Language · Computer Science 2023-11-28 Guoqing Lv , Jiang Li , Xiaoping Wang , Zhigang Zeng

Limited access to mental healthcare, extended wait times, and increasing capabilities of Large Language Models (LLMs) has led individuals to turn to LLMs for fulfilling their mental health needs. However, examining the multi-turn mental…

Computation and Language · Computer Science 2025-05-29 Mohit Chandra , Siddharth Sriraman , Harneet Singh Khanuja , Yiqiao Jin , Munmun De Choudhury

Mental health counseling remains a major challenge in modern society due to cost, stigma, fear, and unavailability. We posit that generative artificial intelligence (AI) models designed for mental health counseling could help improve…

Computation and Language · Computer Science 2023-01-24 Lennart Brocki , George C. Dyer , Anna Gładka , Neo Christopher Chung

While text-based emotion recognition methods have achieved notable success, real-world dialogue systems often demand a more nuanced emotional understanding than any single modality can offer. Multimodal Emotion Recognition in Conversations…

Computation and Language · Computer Science 2025-09-10 Chengyan Wu , Yiqiang Cai , Yang Liu , Pengxu Zhu , Yun Xue , Ziwei Gong , Julia Hirschberg , Bolei Ma

Generative recommendation aims to learn the underlying generative process over the entire item set to produce recommendations for users. Although it leverages non-linear probabilistic models to surpass the limited modeling capacity of…

Information Retrieval · Computer Science 2025-04-24 Yi Zhang , Yiwen Zhang , Yu Wang , Tong Chen , Hongzhi Yin

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

Computation and Language · Computer Science 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

Understanding what a user believes and intends is central to building effective agent assistants. This ability is often evaluated through Theory-of-Mind (ToM) tasks, where success requires reasoning from the user's perspective. However,…

Computation and Language · Computer Science 2026-05-28 Cheng Qian , Jiayu Liu , Heng Ji

Recent approaches in Conversational Recommender Systems (CRSs) have tried to simulate real-world users engaging in conversations with CRSs to create more realistic testing environments that reflect the complexity of human-agent dialogue.…

Information Retrieval · Computer Science 2025-10-23 Sunghwan Kim , Kwangwook Seo , Tongyoung Kim , Jinyoung Yeo , Dongha Lee