Related papers: Trust Modeling in Counseling Conversations: A Benc…
Counseling is an activity of conversational speaking between a therapist and a client. Therapist empathy is an essential indicator of counseling quality and assessed subjectively by considering the entire conversation. This paper proposes…
This paper describes a novel protocol for collecting speech data from subjects induced to have different degrees of trust in the skills of a conversational agent. The protocol consists of an interactive session where the subject is asked to…
The recent revolution of intelligent systems made it possible for robots and autonomous systems to work alongside humans, collaborating with them and supporting them in many domains. It is undeniable that this interaction can have huge…
With the fast development of digital technologies, we are running into a digital world. The relationship among people and the connections among things become more and more complex, and new challenges arise. To tackle these challenges,…
Text-based computational approaches for assessing the quality of psychotherapy are being developed to support quality assurance and clinical training. However, due to the long durations of typical conversation based therapy sessions, and…
Current medical AI systems often fail to replicate real-world clinical reasoning, as they are predominantly trained and evaluated on static text and question-answer tasks. These tuning methods and benchmarks overlook critical aspects like…
As generative artificial intelligence (GAI) enters the mental health landscape, questions arise about how individuals weigh AI tools against human therapists. This study examined belief-based predictors of intention to use GAI and…
The ability to identify and resolve uncertainty is crucial for the robustness of a dialogue system. Indeed, this has been confirmed empirically on systems that utilise Bayesian approaches to dialogue belief tracking. However, such systems…
Trust is a fundamental concept in many real-world applications such as e-commerce and peer-to-peer networks. In these applications, users can generate local opinions about the counterparts based on direct experiences, and these opinions can…
We present HealthBench, an open-source benchmark measuring the performance and safety of large language models in healthcare. HealthBench consists of 5,000 multi-turn conversations between a model and an individual user or healthcare…
Objective: This study aims to develop and validate an evaluation framework to ensure the safety and reliability of mental health chatbots, which are increasingly popular due to their accessibility, human-like interactions, and context-aware…
Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…
Understanding toxicity in user conversations is undoubtedly an important problem. Addressing "covert" or implicit cases of toxicity is particularly hard and requires context. Very few previous studies have analysed the influence of…
This study introduces a novel mechanistic modeling and statistical framework for analyzing motion energy dynamics within psychotherapy sessions. We transform raw motion energy data into an interpretable narrative of therapist-patient…
Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…
The development of AI for mental health is hindered by a lack of authentic therapy dialogues, due to strict privacy regulations and the fact that clinical sessions were historically rarely recorded. We present an LLM-driven pipeline that…
The explorative mind-map is a dynamic framework, that emerges automatically from the input, it gets. It is unlike a verificative modeling system where existing (human) thoughts are placed and connected together. In this regard, explorative…
The advent of Large Language Models (LLMs) offers potential solutions to address problems such as shortage of medical resources and low diagnostic consistency in psychiatric clinical practice. Despite this potential, a robust and…
Since trust measures in human-robot interaction are often subjective or not possible to implement real-time, we propose to use speech cues (on what, when and how the user talks) as an objective real-time measure of trust. This could be…
The increasing demand for mental health services has highlighted the need for innovative solutions, particularly in the realm of psychological conversational AI, where the availability of sensitive data is scarce. In this work, we explored…