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Critical to successful human interaction is a capacity for empathy - the ability to understand and share the thoughts and feelings of another. As Artificial Intelligence (AI) systems are increasingly required to interact with humans in a…

Artificial Intelligence · Computer Science 2019-06-18 Maayan Shvo , Sheila A. McIlraith

Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general…

Computation and Language · Computer Science 2022-05-12 Abraham Sanders , Tomek Strzalkowski , Mei Si , Albert Chang , Deepanshu Dey , Jonas Braasch , Dakuo Wang

The thinking-while-speaking paradigm aims to make AI communication more human. A key challenge is maintaining fluent speech while performing deep reasoning. Our method, InterRS, tackles this by inserting reasoning steps only during natural…

Computation and Language · Computer Science 2026-05-21 Xuan Du , Qiangyu Yan , Wenshuo Li , Borui Jiang , Changming Xiao , Han Shu , Xinghao Chen

Reaching a consensus on the team plans is vital to human-AI coordination. Although previous studies provide approaches through communications in various ways, it could still be hard to coordinate when the AI has no explainable plan to…

Human-Computer Interaction · Computer Science 2024-05-06 Chenxu Wang , Zilong Chen , Angelo Cangelosi , Huaping Liu

Turn-taking prediction models are essential components in spoken dialogue systems and conversational robots. Recent approaches leverage transformer-based architectures to predict speech activity continuously and in real-time. In this study,…

Computation and Language · Computer Science 2025-07-04 Koji Inoue , Mikey Elmers , Yahui Fu , Zi Haur Pang , Divesh Lala , Keiko Ochi , Tatsuya Kawahara

Target-oriented dialogue systems, designed to proactively steer conversations toward predefined targets or accomplish specific system-side goals, are an exciting area in conversational AI. In this work, by formulating a <dialogue act,…

Computation and Language · Computer Science 2023-10-16 Jian Wang , Yi Cheng , Dongding Lin , Chak Tou Leong , Wenjie Li

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Recent advances in AI reasoning models provide unprecedented transparency into their decision-making processes, transforming them from traditional black-box systems into models that articulate step-by-step chains of thought rather than…

Software Engineering · Computer Science 2025-03-04 Christoph Treude , Raula Gaikovina Kula

People navigate complex environments using cues, heuristics, and other strategies, which are often adaptive in stable settings. However, as AI increasingly permeates society's information environments, those become more adaptive and…

Human-Computer Interaction · Computer Science 2026-02-03 Ezequiel Lopez-Lopez , Christoph M. Abels , Philipp Lorenz-Spreen , Stephan Lewandowsky , Stefan M. Herzog

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen

Traditional text-based human-AI interactions often adhere to a strict turn-taking approach. In this research, we propose a novel approach that incorporates overlapping messages, mirroring natural human conversations. Through a formative…

Human-Computer Interaction · Computer Science 2025-01-31 JiWoo Kim , Minsuk Chang , JinYeong Bak

Large Language Models (LLMs) have demonstrated remarkable capabilities in understanding and generating human-like text, yet they largely operate as reactive agents, responding only when directly prompted. This passivity creates an…

Computation and Language · Computer Science 2026-05-18 Deep Anil Patel , Iain Melvin , Christopher Malon , Martin Renqiang Min

Agents powered by large language models have shown remarkable abilities in solving complex tasks. However, most agent systems remain reactive, limiting their effectiveness in scenarios requiring foresight and autonomous decision-making. In…

As complex societal issues continue to emerge, fostering democratic skills like valuing diverse perspectives and collaborative decision-making is increasingly vital in education. In this paper, we propose a Peer Agent (PA) system designed…

Human-Computer Interaction · Computer Science 2025-08-13 Kyuwon Kim , Jaeryeong Hwang , Younseo Lee , Jeanhee Lee , Sung-Eun Kim , Hyo-Jeong So

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

While Pre-trained Language Models (PLMs) internalize a great amount of world knowledge, they have been shown incapable of recalling these knowledge to solve tasks requiring complex & multi-step reasoning. Similar to how humans develop a…

Computation and Language · Computer Science 2022-10-25 Boshi Wang , Xiang Deng , Huan Sun

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Human-Computer Interaction · Computer Science 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

XAI with natural language processing aims to produce human-readable explanations as evidence for AI decision-making, which addresses explainability and transparency. However, from an HCI perspective, the current approaches only focus on…

Computation and Language · Computer Science 2022-09-05 Jialin Yu , Alexandra I. Cristea , Anoushka Harit , Zhongtian Sun , Olanrewaju Tahir Aduragba , Lei Shi , Noura Al Moubayed

Proactive task-oriented dialogue (TOD), such as outbound sales, demands a persuasive agent that actively probes the user's concerns and steers the conversation toward acceptance within a bounded number of turns. Yet post-trained LLMs are…

Artificial Intelligence · Computer Science 2026-05-22 Hongbin Zhang , Ning Gao , Yuqin Dai , Ruiyuan Wu , Jinpeng Wang , Rena Wei Gao , Bingdong Tan , Shuzheng Gao , Zongjie Li , Chaozheng Wang

Conversations with non-player characters (NPCs) in games are typically confined to dialogue between a human player and a virtual agent, where the conversation is initiated and controlled by the player. To create richer, more believable…

Computation and Language · Computer Science 2017-06-22 Hannah Morrison , Chris Martens
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