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The true potential of human-AI collaboration lies in exploiting the complementary capabilities of humans and AI to achieve a joint performance superior to that of the individual AI or human, i.e., to achieve complementary team performance…
Artificial intelligence is increasingly embedded in education, raising a fundamental question: when learners use AI, does it support their thinking or replace it? While existing research has focused on system capabilities and challenges and…
Little by little, newspapers are revealing the bright future that Artificial Intelligence (AI) is building. Intelligent machines will help everywhere. However, this bright future has a dark side: a dramatic job market contraction before its…
Artificial intelligence (AI) is increasingly used in recruitment, yet empirical evidence quantifying its impact on hiring efficiency and candidate selection remains limited. We randomly assign 37,000 applicants for a junior-developer…
AI assistance in decision-making has become popular, yet people's inappropriate reliance on AI often leads to unsatisfactory human-AI collaboration performance. In this paper, through three pre-registered, randomized human subject…
Recent progress in artificial intelligence (AI) marks a pivotal moment in human history. It presents the opportunity for machines to learn, adapt, and perform tasks that have the potential to assist people, from everyday activities to their…
People often optimize for long-term goals in collaboration: A mentor or companion doesn't just answer questions, but also scaffolds learning, tracks progress, and prioritizes the other person's growth over immediate results. In contrast,…
AI risks are typically framed around physical threats to humanity, a loss of control or an accidental error causing humanity's extinction. However, I argue in line with the gradual disempowerment thesis, that there is an underappreciated…
Traditionally, AI has been modeled within economics as a technology that impacts payoffs by reducing costs or refining information for human agents. Our position is that, in light of recent advances in generative AI, it is increasingly…
People supported by AI-powered decision support tools frequently overrely on the AI: they accept an AI's suggestion even when that suggestion is wrong. Adding explanations to the AI decisions does not appear to reduce the overreliance and…
AI systems powered by large language models can act as capable assistants for writing and editing. In these tasks, the AI system acts as a co-creative partner, making novel contributions to an artifact-under-creation alongside its human…
This paper tackles the critical challenge of human-AI complementarity in decision-making. Departing from the traditional focus on algorithmic performance in favor of performance of the human-AI team, and moving past the framing of…
Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…
Usability inspection is a well-established technique for identifying interaction issues in software interfaces, thereby contributing to improved product quality. However, it is a costly process that requires time and specialized knowledge…
The last two decades have seen tremendous advances in Artificial Intelligence. The exponential growth in terms of computation capabilities has given us hope of developing humans like robots. The question is: are we there yet? Maybe not.…
Work must be reshaped in the upcoming new era characterized by new challenges and the presence of new technologies and computational tools. Over-automation seems to be the driver of the digitalization process. Substitution is the paradigm…
Media hype and technological breakthroughs are fuelling the race to adopt Artificial Intelligence amongst the business community, but is there evidence to suggest this will increase productivity? This paper uses 2015-2019 microdata from the…
As Artificial Intelligence (AI) technologies continue to evolve, the gap between academic AI education and real-world industry challenges remains an important area of investigation. This study provides preliminary insights into challenges…
The accelerating displacement of human labor by artificial intelligence (AI) and robotic systems represents a structural transformation whose societal consequences extend far beyond conventional labor market analysis. This paper presents a…
The idea of augmented or hybrid intelligence offers a compelling vision for combining human and AI capabilities, especially in tasks where human wisdom, expertise, or common sense are essential. Unfortunately, human reasoning can be flawed…