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Quality is a multidimensional concept that has different meanings in different contexts and perspectives. In the domain of Information system, quality is often understood as the result of an IS development process and as the quality of an…

Software Engineering · Computer Science 2017-06-12 Thanh Thoa Pham Thi , Markus Helfert

Information System Quality (ISQ) management discipline requires a set of assessment mechanisms to evaluate external quality characteristics that are influenced by the environmental parameters and impacted by the ecosystem factors. The…

Software Engineering · Computer Science 2013-10-31 Abir Elmir , Badr Elmir , Bouchaib Bounabat

Information services are an inherent part of our everyday life. Especially since ubiquitous cities are being developed all over the world their number is increasing even faster. They aim at facilitating the production of information and the…

Computers and Society · Computer Science 2014-07-21 Laura Schumann , Wolfgang G. Stock

Information systems (IS) are widely used in organisations to improve business performance. The steady progression in improving technologies like artificial intelligence (AI) and the need of securing future success of organisations lead to…

Artificial Intelligence · Computer Science 2019-12-04 Nicholas R. J. Frick , Felix Brünker , Björn Ross , Stefan Stieglitz

In recent years, Software has become an indispensable part of every segment from simple Office Automation to Space Technology and E-mail to E-commerce. The evolution in Software architecture is always an open issue for researchers to…

Software Engineering · Computer Science 2012-07-04 U. S. Poornima , V. Suma

Data quality describes the degree to which data meet specific requirements and are fit for use by humans and/or downstream tasks (e.g., artificial intelligence). Data quality can be assessed across multiple high-level concepts called…

Databases · Computer Science 2025-07-24 Vasileios Papastergios , Lisa Ehrlinger , Anastasios Gounaris

The Intelligence Impact Quotient (IIQ) is a composite metric intended to quantify the depth to which AI systems are integrated into organizational work and their impact. Rather than treating access counts or aggregate token volume as…

Artificial Intelligence · Computer Science 2026-05-15 Chandan Rajah , Neha Sengupta , Federico Castanedo , Robin Mills , Amit Bahree , Ramesh Krishnan Muthukrishnan , Larry Murray

Traditionally, software quality is thought to depend on sound software engineering and development methodologies such as structured programming and agile development. However, high quality software depends just as much on high quality…

Software Engineering · Computer Science 2017-01-24 Emily Weimar , Ariadi Nugroho , Joost Visser , Aske Plaat , Martijn Goudbeek , Alexander P. Schouten

Defining the right metrics to properly represent the performance of a quantum computer is critical to both users and developers of a computing system. In this white paper, we identify three key attributes for quantum computing performance:…

Data Quality (DQ) describes the degree to which data characteristics meet requirements and are fit for use by humans and/or systems. There are several aspects in which DQ can be measured, called DQ dimensions (i.e. accuracy, completeness,…

Databases · Computer Science 2024-07-29 Vasileios Papastergios , Anastasios Gounaris

IT Governance systems are increasingly required to keep todays organizations functioning. IT Governance requires a holistic system of interacting components, including processes, organizational structures, information, and others.…

Software Engineering · Computer Science 2024-05-09 Dirk Steuperaert , Geert Poels , Jan Devos

Background: Previous research highlights that common misconceptions about developer productivity lead to harmful and inaccurate evaluations of software work, pointing to the need for organizations to differentiate between measures of…

Software Engineering · Computer Science 2023-05-24 Carol S. Lee , Morgan Ramsey , Catherine M. Hicks

Focusing on Business AI, this article introduces the AIQ quadrant that enables us to measure AI for business applications in a relative comparative manner, i.e. to judge that software A has more or less intelligence than software B.…

Artificial Intelligence · Computer Science 2018-08-13 Moshe BenBassat

Facing an environment increasingly complex, uncertain and changing, even in crisis, organizations are driven to be agile in order to survive. Agility, at the core heart of business strategy, represents the ability to grow in a competitive…

Software Engineering · Computer Science 2021-09-16 Yassine Rdiouat , Samir Bahsani , Mouhsine Lakhdissi , Alami Semma

Quality and reliability metrics play an important role in the evaluation of the state of a system during the development and testing phases, and serve as tools to optimize the testing process or to define the exit or acceptance criteria of…

Software Engineering · Computer Science 2020-11-24 Matej Klima , Vaclav Rechtberger , Miroslav Bures , Xavier Bellekens , Hanan Hindy , Bestoun S. Ahmed

The computer service industry has expanded rapidly over the past two decades, driven by the proliferation of computing technologies, the entry of large firms, and the availability of online diagnostic and troubleshooting tools. In this…

Computers and Society · Computer Science 2025-12-12 Mohammed Abboodi

We present a mathematically rigorous Quality-of-Service (QoS) metric which relates the achievable quality of service metric (QoS) for a real-time analytics service to the server energy cost of offering the service. Using a new iso-QoS…

Distributed, Parallel, and Cluster Computing · Computer Science 2015-01-15 Giorgis Georgakoudis , Charles J. Gillan , Ahmed Sayed , Ivor Spence , Richard Faloon , Dimitrios S. Nikolopoulos

Software metrics offer a quantitative basis for predicting the software development process. In this way, software quality can be improved very easily. Software quality should be achieved to satisfy the customer with decreasing the software…

Software Engineering · Computer Science 2019-05-31 Junaid Rashid , Toqeer Mahmood , Muhamad Wasif Nisar

Networked applications have software components that reside on different computers. Email, for example, has database, processing, and user interface components that can be distributed across a network and shared by users in different…

Methodology · Statistics 2007-08-03 John M. Chambers , David A. James , Diane Lambert , Scott Vander Wiel

Speech quality assessment (SQA) aims to predict the perceived quality of speech signals under a wide range of distortions. It is inherently connected to speech enhancement (SE), which seeks to improve speech quality by removing unwanted…

Sound · Computer Science 2025-08-25 Wei Wang , Wangyou Zhang , Chenda Li , Jiatong Shi , Shinji Watanabe , Yanmin Qian
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