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The growing use of large language model (LLM)-based chatbots has raised concerns about fairness. Fairness issues in LLMs can lead to severe consequences, such as bias amplification, discrimination, and harm to marginalized communities.…

Computation and Language · Computer Science 2025-06-11 Zhiting Fan , Ruizhe Chen , Tianxiang Hu , Zuozhu Liu

Large Language Models (LLMs) have emerged as personalized assistants for users across a wide range of tasks -- from offering writing support to delivering tailored recommendations or consultations. Over time, the interaction history between…

Computation and Language · Computer Science 2025-10-28 Bowen Jiang , Zhuoqun Hao , Young-Min Cho , Bryan Li , Yuan Yuan , Sihao Chen , Lyle Ungar , Camillo J. Taylor , Dan Roth

Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Computation and Language · Computer Science 2025-06-26 Rupak Sarkar , Bahareh Sarrafzadeh , Nirupama Chandrasekaran , Nagu Rangan , Philip Resnik , Longqi Yang , Sujay Kumar Jauhar

As Large Language Models (LLMs) are increasingly adopted in software engineering, recently in the form of conversational assistants, ensuring these technologies align with developers' needs is essential. The limitations of traditional…

Software Engineering · Computer Science 2025-02-13 Jonan Richards , Mairieli Wessel

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…

Human-Computer Interaction · Computer Science 2023-12-04 Xiao Ma , Swaroop Mishra , Ariel Liu , Sophie Su , Jilin Chen , Chinmay Kulkarni , Heng-Tze Cheng , Quoc Le , Ed Chi

As large language models (LLMs) are embedded into mental health technologies, they are often framed either as tools assisting therapists or autonomous therapeutic systems. Such perspectives overlook their potential to mediate relational…

Human-Computer Interaction · Computer Science 2025-12-30 Jiatao Quan , Ziyue Li , Tian Qi Zhu , Yuxuan Li , Baoying Wang , Wanda Pratt , Nan Gao

Given the remarkable performance of Large Language Models (LLMs), an important question arises: Can LLMs conduct human-like scientific research and discover new knowledge, and act as an AI scientist? Scientific discovery is an iterative…

Machine Learning · Computer Science 2025-02-24 Tingting Chen , Srinivas Anumasa , Beibei Lin , Vedant Shah , Anirudh Goyal , Dianbo Liu

The rise of big data has amplified the need for efficient, user-friendly automated machine learning (AutoML) tools. However, the intricacy of understanding domain-specific data and defining prediction tasks necessitates human intervention…

Computation and Language · Computer Science 2023-05-24 Md Mahadi Hassan , Alex Knipper , Shubhra Kanti Karmaker Santu

Autonomous agent systems powered by Large Language Models (LLMs) have demonstrated promising capabilities in automating complex tasks. However, current evaluations largely rely on success rates without systematically analyzing the…

Artificial Intelligence · Computer Science 2025-08-19 Ruofan Lu , Yichen Li , Yintong Huo

Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open…

Computation and Language · Computer Science 2025-02-20 Dong-Ho Lee , Adyasha Maharana , Jay Pujara , Xiang Ren , Francesco Barbieri

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

Computers and Society · Computer Science 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

Recent advancements in large language models (LLMs) promise to expand mental health interventions by emulating therapeutic techniques, potentially easing barriers to care. Yet there is a lack of real-world empirical evidence evaluating the…

Human-Computer Interaction · Computer Science 2025-01-28 Yinzhou Wang , Yimeng Wang , Ye Xiao , Liabette Escamilla , Bianca Augustine , Kelly Crace , Gang Zhou , Yixuan Zhang

Systems engineering (SE) is evolving with the availability of generative artificial intelligence (AI) and the demand for a systems-of-systems perspective, formalized under the purview of mission engineering (ME) in the US Department of…

Software Engineering · Computer Science 2025-02-07 Max Ofsa , Taylan G. Topcu

Developing high-performing dialogue systems benefits from the automatic identification of undesirable behaviors in system responses. However, detecting such behaviors remains challenging, as it draws on a breadth of general knowledge and…

Computation and Language · Computer Science 2023-09-14 Sarah E. Finch , Ellie S. Paek , Jinho D. Choi

Large language models (LLMs) have demonstrated impressive capabilities in mathematical problem solving, particularly in single turn question answering formats. However, real world scenarios often involve mathematical question answering that…

Artificial Intelligence · Computer Science 2024-05-31 Zhenwen Liang , Dian Yu , Wenhao Yu , Wenlin Yao , Zhihan Zhang , Xiangliang Zhang , Dong Yu

When applied directly in an end-to-end manner to medical follow-up tasks, Large Language Models (LLMs) often suffer from uncontrolled dialog flow and inaccurate information extraction due to the complexity of follow-up forms. To address…

Computation and Language · Computer Science 2025-12-23 Jinyan Liu , Zikang Chen , Qinchuan Wang , Tan Xie , Heming Zheng , Xudong Lv

Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…

Computation and Language · Computer Science 2024-07-09 Anum Afzal , Alexander Kowsik , Rajna Fani , Florian Matthes

Entity Alignment (EA) is vital for integrating diverse knowledge graph (KG) data, playing a crucial role in data-driven AI applications. Traditional EA methods primarily rely on comparing entity embeddings, but their effectiveness is…

Computation and Language · Computer Science 2024-10-11 Xuhui Jiang , Yinghan Shen , Zhichao Shi , Chengjin Xu , Wei Li , Zixuan Li , Jian Guo , Huawei Shen , Yuanzhuo Wang

In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…

Computation and Language · Computer Science 2023-09-22 Norbert Braunschweiler , Rama Doddipatla , Simon Keizer , Svetlana Stoyanchev
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