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Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans and machines. Leveraging large language models for this…

Computation and Language · Computer Science 2024-09-18 Ondrej Sotolar , Vojtech Formanek , Alok Debnath , Allison Lahnala , Charles Welch , Lucie FLek

In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…

Computation and Language · Computer Science 2021-11-02 Emmanouil Zaranis , Georgios Paraskevopoulos , Athanasios Katsamanis , Alexandros Potamianos

We study efficiency as a first-class objective in Neural Combinatorial Optimization (NCO) and present ECO, an efficient learning framework that combines batched preference optimization with a Mamba backbone. Instead of tightly interleaving…

Machine Learning · Computer Science 2026-04-29 Zhenxing Xu , Zeyuan Ma , Weidong Bao , Yan Zheng , Ji Wang , Zhiguang Cao

Understanding emotions and responding accordingly is one of the biggest challenges of dialog systems. This paper presents EmpTransfo, a multi-head Transformer architecture for creating an empathetic dialog system. EmpTransfo utilizes…

Computation and Language · Computer Science 2020-03-09 Rohola Zandie , Mohammad H. Mahoor

Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…

Computation and Language · Computer Science 2026-04-21 Yun Hong , Yan Zhou , Yang Feng

Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…

Computation and Language · Computer Science 2021-05-26 Yanran Li , Ke Li , Hongke Ning , xiaoqiang Xia , Yalong Guo , Chen Wei , Jianwei Cui , Bin Wang

Existing English-teaching chatbots rarely incorporate empathy explicitly in their feedback, but empathetic feedback could help keep students engaged and reduce learner anxiety. Toward this end, we propose the task of negative emotion…

Computation and Language · Computer Science 2024-04-23 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

Human engagement estimation in conversational scenarios is essential for applications such as adaptive tutoring, remote healthcare assessment, and socially aware human--computer interaction. Engagement is a dynamic, multimodal signal…

Artificial Intelligence · Computer Science 2025-09-23 Shenwei Kang , Xin Zhang , Wen Liu , Bin Li , Yujie Liu , Bo Gao

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

In recent years, text-to-speech (TTS) has seen impressive advancements through large-scale language models, achieving human-level speech quality. Integrating human feedback has proven effective for enhancing robustness in these systems.…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-03 Kangxiang Xia , Xinfa Zhu , Jixun Yao , Lei Xie

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawbacks, such as the inability to capture the…

Computation and Language · Computer Science 2024-02-27 Omama Hamad , Ali Hamdi , Khaled Shaban

Multi-preference optimization enriches language-model alignment beyond pairwise preferences by contrasting entire sets of helpful and undesired responses, thereby enabling richer training signals for large language models. During self-play…

Machine Learning · Computer Science 2025-06-10 Taneesh Gupta , Rahul Madhavan , Xuchao Zhang , Chetan Bansal , Saravan Rajmohan

Emotion Recognition in Conversations (ERCs) is a vital area within multimodal interaction research, dedicated to accurately identifying and classifying the emotions expressed by speakers throughout a conversation. Traditional ERC approaches…

Computer Vision and Pattern Recognition · Computer Science 2024-09-10 Xinran Li , Xiaomao Fan , Qingyang Wu , Xiaojiang Peng , Ye Li

A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…

Human-Computer Interaction · Computer Science 2019-07-26 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

The research community has traditionally shown a keen interest in emotion modeling, with a notable emphasis on the detection aspect. In contrast, the exploration of emotion generation has received less attention.This study delves into an…

Human-Computer Interaction · Computer Science 2024-11-06 Taseen Mubassira , Mehedi Hasan , A. B. M. Alim Al Iislam

The advent of large language models (LLMs) such as ChatGPT has attracted considerable attention in various domains due to their remarkable performance and versatility. As the use of these models continues to grow, the importance of…

Neural and Evolutionary Computing · Computer Science 2024-01-19 Jill Baumann , Oliver Kramer

The delivery of mental health interventions via ubiquitous devices has shown much promise. A conversational chatbot is a promising oracle for delivering appropriate just-in-time interventions. However, designing emotionally-aware agents,…

Human-Computer Interaction · Computer Science 2019-07-24 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Current emotional text-to-speech (TTS) models predominantly conduct supervised training to learn the conversion from text and desired emotion to its emotional speech, focusing on a single emotion per text-speech pair. These models only…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-17 Xiaoxue Gao , Chen Zhang , Yiming Chen , Huayun Zhang , Nancy F. Chen

Real-time speech conversation is essential for natural and efficient human-machine interactions, requiring duplex and streaming capabilities. Traditional Transformer-based conversational chatbots operate in a turn-based manner and exhibit…

Computation and Language · Computer Science 2025-04-04 Xiangyu Lu , Wang Xu , Haoyu Wang , Hongyun Zhou , Haiyan Zhao , Conghui Zhu , Tiejun Zhao , Muyun Yang
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