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Availability issues of industrial microservice systems (e.g., drop of successfully placed orders and processed transactions) directly affect the running of the business. These issues are usually caused by various types of service anomalies…

Software Engineering · Computer Science 2025-03-03 Dewei Liu , Chuan He , Xin Peng , Fan Lin , Chenxi Zhang , Shengfang Gong , Ziang Li , Jiayu Ou , Zheshun Wu

Microservice systems have become the backbone of cloud-native enterprise applications due to their resource elasticity, loosely coupled architecture, and lightweight deployment. Yet, the intrinsic complexity and dynamic runtime interactions…

Software Engineering · Computer Science 2026-01-07 Lingzhe Zhang , Tong Jia , Yunpeng Zhai , Leyi Pan , Chiming Duan , Minghua He , Pei Xiao , Ying Li

Microservice based systems underpin modern distributed computing environments but remain vulnerable to partial failures, cascading timeouts, and inconsistent recovery behavior. Although numerous resilience and recovery patterns have been…

Software Engineering · Computer Science 2026-02-03 Muzeeb Mohammad

Root Cause Analysis (RCA) in telecommunication networks is a critical task, yet it presents a formidable challenge for Artificial Intelligence (AI) due to its complex, graph-based reasoning requirements and the scarcity of realistic…

Computation and Language · Computer Science 2025-07-29 Keyu Wu , Qianjin Yu , Manlin Mei , Ruiting Liu , Jun Wang , Kailai Zhang , Yelun Bao

Despite engineering workflows that aim to prevent buggy code from being deployed, bugs still make their way into the Facebook app. When symptoms of these bugs, such as user submitted reports and automatically captured crashes, are reported,…

Software Engineering · Computer Science 2021-03-18 Vijayaraghavan Murali , Edward Yao , Umang Mathur , Satish Chandra

Root cause analysis (RCA) in microservices is challenging due to (i) noisy and heterogeneous multimodal observability (metrics, logs, traces), (ii) cascading failure propagation that amplifies downstream symptoms, and (iii) non-stationary…

Artificial Intelligence · Computer Science 2026-05-18 Junle Wang , Xingchuang Liao , Wenjun Wu

Effectively localizing root causes of performance anomalies is crucial to enabling the rapid recovery and loss mitigation of microservice applications in the cloud. Depending on the granularity of the causes that can be localized, a service…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-05-09 Ruyue Xin , Peng Chen , Zhiming Zhao

Ensuring the reliability and availability of cloud services necessitates efficient root cause analysis (RCA) for cloud incidents. Traditional RCA methods, which rely on manual investigations of data sources such as logs and traces, are…

As modern microservice systems grow increasingly complex due to dynamic interactions and evolving runtime environments, they experience failures with rising frequency. Ensuring system reliability therefore critically depends on accurate…

Software Engineering · Computer Science 2026-05-15 Lingzhe Zhang , Tong Jia , Kangjin Wang , Chiming Duan , Minghua He , Rongqian Wang , Xi Peng , Meiling Wang , Gong Zhang , Renhai Chen , Ying Li

The momentum gained by microservices and cloud-native software architecture pushed nowadays enterprise IT towards multi-service applications. The proliferation of services and service interactions within applications, often consisting of…

Software Engineering · Computer Science 2021-05-27 Jacopo Soldani , Antonio Brogi

Fault diagnosis is critical in many domains, as faults may lead to safety threats or economic losses. In the field of online service systems, operators rely on enormous monitoring data to detect and mitigate failures. Quickly recognizing a…

Software Engineering · Computer Science 2022-06-14 Mingjie Li , Zeyan Li , Kanglin Yin , Xiaohui Nie , Wenchi Zhang , Kaixin Sui , Dan Pei

The transition to agentic Root Cause Analysis (RCA) necessitates benchmarks that evaluate active reasoning rather than passive classification. However, current frameworks fail to reconcile ecological validity with reproducibility. We…

Software Engineering · Computer Science 2026-03-03 Yilun Wang , Guangba Yu , Haiyu Huang , Zirui Wang , Yujie Huang , Pengfei Chen , Michael R. Lyu

Detecting failures and identifying their root causes promptly and accurately is crucial for ensuring the availability of microservice systems. A typical failure troubleshooting pipeline for microservices consists of two phases: anomaly…

Software Engineering · Computer Science 2024-05-16 Luan Pham , Huong Ha , Hongyu Zhang

As contemporary microservice systems become increasingly popular and complex-often comprising hundreds or even thousands of fine-grained, interdependent subsystems-they are experiencing more frequent failures. Ensuring system reliability…

Software Engineering · Computer Science 2026-01-07 Lingzhe Zhang , Tong Jia , Yunpeng Zhai , Leyi Pan , Chiming Duan , Minghua He , Mengxi Jia , Ying Li

The dynamics and complexity of cloud-native systems present significant challenges for Root Cause Analysis (RCA). While causality-based RCA methods have shown significant progress in recent years, their practical adoption is fundamentally…

Software Engineering · Computer Science 2026-03-03 Shuai Liang , Pengfei Chen , Bozhe Tian , Gou Tan , Maohong Xu , Youjun Qu , Yahui Zhao , Yiduo Shang , Chongkang Tan

Widely adopted for their scalability and flexibility, modern microservice systems present unique failure diagnosis challenges due to their independent deployment and dynamic interactions. This complexity can lead to cascading failures that…

Software Engineering · Computer Science 2025-01-15 Shenglin Zhang , Sibo Xia , Wenzhao Fan , Binpeng Shi , Xiao Xiong , Zhenyu Zhong , Minghua Ma , Yongqian Sun , Dan Pei

In recent years, microservices have gained widespread adoption in IT operations due to their scalability, maintenance, and flexibility. However, it becomes challenging for site reliability engineers (SREs) to pinpoint the root cause due to…

Machine Learning · Computer Science 2024-02-05 Cheng-Ming Lin , Ching Chang , Wei-Yao Wang , Kuang-Da Wang , Wen-Chih Peng

Failures in large-scale cloud systems incur substantial financial losses, making automated Root Cause Analysis (RCA) essential for operational stability. Recent efforts leverage Large Language Model (LLM) agents to automate this task, yet…

Artificial Intelligence · Computer Science 2026-03-05 Taeyoon Kim , Woohyeok Park , Hoyeong Yun , Kyungyong Lee

The dramatic development of cloud and edge computing allows for better Quality of Service (QoS) in many scenarios by deploying services on cloud and edge servers. Microservice technology is also adopted in these scenarios to decompose…

Distributed, Parallel, and Cluster Computing · Computer Science 2022-12-23 Xiang He , Teng Wang , Lei Liu , Jianan Li , Zihang Su , Yingming Guo , Zhiying Tu , Hanchuan Xu , Zhongjie Wang

Testing microservice systems involves a large amount of planning and problem-solving. The difficulty of testing microservice systems increases as the size and structure of such systems become more complex. To help the microservice community…

Software Engineering · Computer Science 2023-06-12 Sheldon Smith , Ethan Robinson , Timmy Frederiksen , Trae Stevens , Tomas Cerny , Miroslav Bures , Davide Taibi