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The natural language generation (NLG) component of a spoken dialogue system (SDS) usually needs a substantial amount of handcrafting or a well-labeled dataset to be trained on. These limitations add significantly to development costs and…

Computation and Language · Computer Science 2015-08-10 Tsung-Hsien Wen , Milica Gasic , Dongho Kim , Nikola Mrksic , Pei-Hao Su , David Vandyke , Steve Young

Recently, resources and tasks were proposed to go beyond state tracking in dialogue systems. An example is the frame tracking task, which requires recording multiple frames, one for each user goal set during the dialogue. This allows a…

Computation and Language · Computer Science 2017-06-07 Hannes Schulz , Jeremie Zumer , Layla El Asri , Shikhar Sharma

Existing conversational datasets consist either of written proxies for dialog or small-scale transcriptions of natural speech. We introduce 'Interview': a large-scale (105K conversations) media dialog dataset collected from news interview…

Computation and Language · Computer Science 2020-04-08 Bodhisattwa Prasad Majumder , Shuyang Li , Jianmo Ni , Julian McAuley

Large Language Models (LLMs) have recently garnered significant attention, primarily for their capabilities in text-based interactions. However, natural human interaction often relies on speech, necessitating a shift towards voice-based…

Computation and Language · Computer Science 2025-08-08 Wenqian Cui , Dianzhi Yu , Xiaoqi Jiao , Ziqiao Meng , Guangyan Zhang , Qichao Wang , Yiwen Guo , Irwin King

Large language models (LLMs) have shown exceptional proficiency in natural language processing but often fall short of generating creative and original responses to open-ended questions. To enhance LLM creativity, our key insight is to…

Computation and Language · Computer Science 2024-08-09 Li-Chun Lu , Shou-Jen Chen , Tsung-Min Pai , Chan-Hung Yu , Hung-yi Lee , Shao-Hua Sun

The advancements in systems deploying large language models (LLMs), as well as improvements in their ability to act as agents with predefined templates, provide an opportunity to conduct qualitative, individualized assessments, creating a…

Computers and Society · Computer Science 2025-11-13 Naveen Mathews Renji , Balaji Rao , Carlo Lipizzi

Recently, various methods have been proposed to create open-domain conversational agents with Large Language Models (LLMs). These models are able to answer user queries, but in a one-way Q&A format rather than a true conversation.…

Computation and Language · Computer Science 2024-07-02 Ahmed Njifenjou , Virgile Sucal , Bassam Jabaian , Fabrice Lefèvre

Large Language Models have transformed the Contact Center industry, manifesting in enhanced self-service tools, streamlined administrative processes, and augmented agent productivity. This paper delineates our system that automates call…

Computation and Language · Computer Science 2025-03-26 Varsha Embar , Ritvik Shrivastava , Vinay Damodaran , Travis Mehlinger , Yu-Chung Hsiao , Karthik Raghunathan

Recent advances in large language models (LLMs) offer unprecedented opportunities to enhance human-AI collaboration in qualitative research methods, including interviews. While interviews are highly valued for gathering deep, contextualized…

Human-Computer Interaction · Computer Science 2025-04-22 Zhe Liu

Online recruitment platforms have reshaped job-seeking and recruiting processes, driving increased demand for applications that enhance person-job matching. Traditional methods generally rely on analyzing textual data from resumes and job…

Computation and Language · Computer Science 2025-06-27 Hongda Sun , Hongzhan Lin , Haiyu Yan , Yang Song , Xin Gao , Rui Yan

Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…

Computation and Language · Computer Science 2023-09-19 Zhiyuan Hu , Yue Feng , Yang Deng , Zekun Li , See-Kiong Ng , Anh Tuan Luu , Bryan Hooi

Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking…

Computation and Language · Computer Science 2024-01-04 Phillip Schneider , Manuel Klettner , Kristiina Jokinen , Elena Simperl , Florian Matthes

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

Computation and Language · Computer Science 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

Dialogue management (DM) decides the next action of a dialogue system according to the current dialogue state, and thus plays a central role in task-oriented dialogue systems. Since dialogue management requires to have access to not only…

Computation and Language · Computer Science 2018-05-14 Zheng Zhang , Minlie Huang , Zhongzhou Zhao , Feng Ji , Haiqing Chen , Xiaoyan Zhu

The rapid evolution of large language models (LLMs) has transformed conversational agents, enabling complex human-machine interactions. However, evaluation frameworks often focus on single tasks, failing to capture the dynamic nature of…

Computation and Language · Computer Science 2025-02-10 Pietro Alessandro Aluffi , Patrick Zietkiewicz , Marya Bazzi , Matt Arderne , Vladimirs Murevics

In recent years, large language models (LLMs) and generative AI have revolutionized natural language processing (NLP), offering unprecedented capabilities in education. This chapter explores the transformative potential of LLMs in automated…

Computation and Language · Computer Science 2024-10-15 Subhankar Maity , Aniket Deroy

Goal oriented dialogue systems were originally designed as a natural language interface to a fixed data-set of entities that users might inquire about, further described by domain, slots, and values. As we move towards adaptable dialogue…

Computation and Language · Computer Science 2022-08-23 Renato Vukovic , Michael Heck , Benjamin Matthias Ruppik , Carel van Niekerk , Marcus Zibrowius , Milica Gašić

Large language models (LLMs) have shown great promise for capturing contextual information in natural language processing tasks. We propose a novel approach to speaker diarization that incorporates the prowess of LLMs to exploit contextual…

Audio and Speech Processing · Electrical Eng. & Systems 2023-09-15 Tae Jin Park , Kunal Dhawan , Nithin Koluguri , Jagadeesh Balam

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

How do we communicate with others to achieve our goals? We use our prior experience or advice from others, or construct a candidate utterance by predicting how it will be received. However, our experiences are limited and biased, and…

Artificial Intelligence · Computer Science 2023-11-06 Ryan Liu , Howard Yen , Raja Marjieh , Thomas L. Griffiths , Ranjay Krishna