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Recently deep learning has dominated many machine learning areas, including spoken language understanding (SLU). However, deep learning models are notorious for being data-hungry, and the heavily optimized models are usually sensitive to…
Intent detection and identification from multi-turn dialogue has become a widely explored technique in conversational agents, for example, voice assistants and intelligent customer services. The conventional approaches typically cast the…
Dialogue state tracking (DST) plays an essential role in task-oriented dialogue systems. However, user's input may contain implicit information, posing significant challenges for DST tasks. Additionally, DST data includes complex…
Task oriented Dialogue Systems generally employ intent detection systems in order to map user queries to a set of pre-defined intents. However, user queries appearing in natural language can be easily ambiguous and hence such a direct…
Intent classification is a fundamental task in the spoken language understanding field that has recently gained the attention of the scientific community, mainly because of the feasibility of approaching it with end-to-end neural models. In…
It is challenging to train a good intent classifier for a task-oriented dialogue system with only a few annotations. Recent studies have shown that fine-tuning pre-trained language models with a small amount of labeled utterances from…
Interest in dialog systems has grown substantially in the past decade. By extension, so too has interest in developing and improving intent classification and slot-filling models, which are two components that are commonly used in…
Novel intent class detection is an important problem in real world scenario for conversational agents for continuous interaction. Several research works have been done to detect novel intents in a mono-lingual (primarily English) texts and…
User queries for a real-world dialog system may sometimes fall outside the scope of the system's capabilities, but appropriate system responses will enable smooth processing throughout the human-computer interaction. This paper is concerned…
Text classification, a core component of task-oriented dialogue systems, attracts continuous research from both the research and industry community, and has resulted in tremendous progress. However, existing method does not consider the use…
Text classification tends to struggle when data is deficient or when it needs to adapt to unseen classes. In such challenging scenarios, recent studies have used meta-learning to simulate the few-shot task, in which new queries are compared…
Several recent studies on dyadic human-human interactions have been done on conversations without specific business objectives. However, many companies might benefit from studies dedicated to more precise environments such as after sales…
Few-shot learning is a promising way for reducing the label cost in new categories adaptation with the guidance of a small, well labeled support set. But for few-shot semantic segmentation, the pixel-level annotations of support images are…
A recent approach for few-shot text classification is to convert textual inputs to cloze questions that contain some form of task description, process them with a pretrained language model and map the predicted words to labels. Manually…
Recent joint intent detection and slot tagging models have seen improved performance when compared to individual models. In many real-world datasets, the slot labels and values have a strong correlation with their intent labels. In such…
The success of deep learning methods hinges on the availability of large training datasets annotated for the task of interest. In contrast to human intelligence, these methods lack versatility and struggle to learn and adapt quickly to new…
Discovering new intents is of great significance to establishing Bootstrapped Task-Oriented Dialogue System. Most existing methods either lack the ability to transfer prior knowledge in the known intent data or fall into the dilemma of…
Intent understanding plays an important role in dialog systems, and is typically formulated as a supervised learning problem. However, it is challenging and time-consuming to design the intents for a new domain from scratch, which usually…
The goal of multi-label learning (MLL) is to associate a given instance with its relevant labels from a set of concepts. Previous works of MLL mainly focused on the setting where the concept set is assumed to be fixed, while many real-world…
In this paper, we investigate few-shot joint learning for dialogue language understanding. Most existing few-shot models learn a single task each time with only a few examples. However, dialogue language understanding contains two closely…