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The opaqueness of many complex machine learning algorithms is often mentioned as one of the main obstacles to the ethical development of artificial intelligence (AI). But what does it mean for an algorithm to be opaque? Highly complex…

Machine Learning · Computer Science 2025-08-20 Andrés Páez

As systems based on opaque Artificial Intelligence (AI) continue to flourish in diverse real-world applications, understanding these black box models has become paramount. In response, Explainable AI (XAI) has emerged as a field of research…

The past decade has seen significant progress in artificial intelligence (AI), which has resulted in algorithms being adopted for resolving a variety of problems. However, this success has been met by increasing model complexity and…

Machine Learning · Computer Science 2021-11-15 Waddah Saeed , Christian Omlin

Explainability is becoming an important requirement for organizations that make use of automated decision-making due to regulatory initiatives and a shift in public awareness. Various and significantly different algorithmic methods to…

Machine Learning · Computer Science 2021-07-12 Tom Vermeire , Thibault Laugel , Xavier Renard , David Martens , Marcin Detyniecki

Artificial Intelligence (AI) systems are increasingly deployed in legal contexts, where their opacity raises significant challenges for fairness, accountability, and trust. The so-called ``black box problem'' undermines the legitimacy of…

Artificial Intelligence · Computer Science 2025-10-14 Andrada Iulia Prajescu , Roberto Confalonieri

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…

Artificial Intelligence · Computer Science 2025-03-11 Md. Tanzib Hosain , Mehedi Hasan Anik , Sadman Rafi , Rana Tabassum , Khaleque Insia , Md. Mehrab Siddiky

Explainable AI (XAI) seeks to transform black-box algorithmic processes into transparent ones, enhancing trust in AI applications across various sectors such as education. This review aims to examine the various definitions of XAI within…

Computers and Society · Computer Science 2025-04-07 Zaid M. Altukhi , Sojen Pradhan

There has recently been a surge of work in explanatory artificial intelligence (XAI). This research area tackles the important problem that complex machines and algorithms often cannot provide insights into their behavior and thought…

Artificial Intelligence · Computer Science 2019-02-05 Leilani H. Gilpin , David Bau , Ben Z. Yuan , Ayesha Bajwa , Michael Specter , Lalana Kagal

Decision-making algorithms are being used in important decisions, such as who should be enrolled in health care programs and be hired. Even though these systems are currently deployed in high-stakes scenarios, many of them cannot explain…

Computers and Society · Computer Science 2022-05-12 Gabriel Lima , Nina Grgić-Hlača , Jin Keun Jeong , Meeyoung Cha

The explainability of AI has transformed from a purely technical issue to a complex issue closely related to algorithmic governance and algorithmic security. The lack of explainable AI (XAI) brings adverse effects that can cross all…

Computers and Society · Computer Science 2023-03-02 Yulu Pi

The notion that algorithmic systems should be "transparent" and "explainable" is common in the many statements of consensus principles developed by governments, companies, and advocacy organizations. But what exactly do policy and legal…

Machine Learning · Computer Science 2023-09-18 Matthew O'Shaughnessy

State of the art Artificial Intelligence (AI) techniques have reached an impressive complexity. Consequently, researchers are discovering more and more methods to use them in real-world applications. However, the complexity of such systems…

Artificial Intelligence · Computer Science 2021-11-08 Marco Matarese , Francesco Rea , Alessandra Sciutti

We are witnessing the emergence of an AI economy and society where AI technologies are increasingly impacting health care, business, transportation and many aspects of everyday life. Many successes have been reported where AI systems even…

Machine Learning · Computer Science 2022-12-27 D. Petkovic

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

The growing adoption of artificial intelligence in healthcare has raised concerns about the transparency and trustworthiness of AI-driven medical diagnosis systems. Many existing models operate as black boxes, limiting clinicians' ability…

Human-Computer Interaction · Computer Science 2026-04-21 Altynbek Seitenov , Ainur Nurzhanova , Azhar Bekbussinova , Yerassyl Bolatkan

Counterfactual explanations are increasingly used as an Explainable Artificial Intelligence (XAI) technique to provide stakeholders of complex machine learning algorithms with explanations for data-driven decisions. The popularity of…

Artificial Intelligence · Computer Science 2023-04-26 Dieter Brughmans , Lissa Melis , David Martens

In the last years, Artificial Intelligence (AI) has achieved a notable momentum that may deliver the best of expectations over many application sectors across the field. For this to occur, the entire community stands in front of the barrier…

Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…

Computers and Society · Computer Science 2020-08-24 Laura Schelenz , Avi Segal , Kobi Gal

As complex AI systems further prove to be an integral part of our lives, a persistent and critical problem is the underlying black-box nature of such products and systems. In pursuit of productivity enhancements, one must not forget the…

Computer Vision and Pattern Recognition · Computer Science 2025-01-14 Rech Leong Tian Poh , Sye Loong Keoh , Liying Li
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