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Traditional recommendation systems often grapple with "filter bubbles", underutilization of external knowledge, and a disconnect between model optimization and business policy iteration. To address these limitations, this paper introduces…

Artificial Intelligence · Computer Science 2025-06-25 Yu Xie , Xingkai Ren , Ying Qi , Yao Hu , Lianlei Shan

When building recommendation systems, we seek to output a helpful set of items to the user. Under the hood, a ranking model predicts which of two candidate items is better, and we must distill these pairwise comparisons into the user-facing…

Information Retrieval · Computer Science 2022-07-05 Anastasios N. Angelopoulos , Karl Krauth , Stephen Bates , Yixin Wang , Michael I. Jordan

Carousels (also-known as multilists) have become the standard user interface for e-commerce platforms replacing the ranked list, the previous standard for recommender systems. While the research community has begun to focus on carousels,…

Information Retrieval · Computer Science 2023-07-06 Santiago de Leon-Martinez

A recent Large language model (LLM)-based recommendation model, called RecRanker, has demonstrated a superior performance in the top-k recommendation task compared to other models. In particular, RecRanker samples users via clustering,…

Information Retrieval · Computer Science 2025-07-09 Zeyuan Meng , Zixuan Yi , Iadh Ounis

Attention-based sequential recommendation methods have shown promise in accurately capturing users' evolving interests from their past interactions. Recent research has also explored the integration of reinforcement learning (RL) into these…

Machine Learning · Computer Science 2024-04-19 Melissa Mozifian , Tristan Sylvain , Dave Evans , Lili Meng

Interactions between search and recommendation have recently attracted significant attention, and several studies have shown that many potential applications involve with a joint problem of producing recommendations to users with respect to…

Information Retrieval · Computer Science 2014-12-15 Lu Yu , Junming Huang , Chuang Liu , Zike Zhang

Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a…

Computation and Language · Computer Science 2024-02-27 Mathieu Ravaut , Hao Zhang , Lu Xu , Aixin Sun , Yong Liu

Large language models (LLMs) are reshaping the recommender system paradigm by enabling users to express preferences and receive recommendations through conversations. Yet, aligning LLMs to the recommendation task remains challenging:…

Information Retrieval · Computer Science 2026-02-17 Yaochen Zhu , Harald Steck , Dawen Liang , Yinhan He , Vito Ostuni , Jundong Li , Nathan Kallus

Efficiently selecting relevant content from vast candidate pools is a critical challenge in modern recommender systems. Traditional methods, such as item-to-item collaborative filtering (CF) and two-tower models, often fall short in…

Information Retrieval · Computer Science 2026-01-26 Shaoqing Wang , Yingcai Ma , Kairui Fu , Ziyang Wang , Dunxian Huang , Yuliang Yan , Jian Wu

As the ubiquity of deep learning in various machine learning applications has amplified, a proliferation of neural network models has been trained and shared on public model repositories. In the context of a targeted machine learning…

Machine Learning · Computer Science 2024-04-02 Jianwei Cui , Wenhang Shi , Honglin Tao , Wei Lu , Xiaoyong Du

In recent years, with the significant evolution of multi-modal large models, many recommender researchers realized the potential of multi-modal information for user interest modeling. In industry, a wide-used modeling architecture is a…

Retrieval models aim at selecting a small set of item candidates which match the preference of a given user. They play a vital role in large-scale recommender systems since subsequent models such as rankers highly depend on the quality of…

Information Retrieval · Computer Science 2024-02-01 Lei Li , Jianxun Lian , Xiao Zhou , Xing Xie

Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…

Information Retrieval · Computer Science 2025-08-07 Raj Mahmud , Yufeng Wu , Abdullah Bin Sawad , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Customer retention is one of the primary goals in the area of customer relationship management. A mass of work exists in which machine learning models or business rules are established to predict churn. However, targeting users at an early…

Computers and Society · Computer Science 2018-02-27 Kun Hu , Zhe Li , Ying Liu , Luyin Cheng , Qi Yang , Yan Li

Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

Computation and Language · Computer Science 2022-12-08 Sahar Moradizeyveh

As a critical task for large-scale commercial recommender systems, reranking has shown the potential of improving recommendation results by uncovering mutual influence among items. Reranking rearranges items in the initial ranking lists…

Information Retrieval · Computer Science 2022-02-15 Yunjia Xi , Weiwen Liu , Xinyi Dai , Ruiming Tang , Weinan Zhang , Qing Liu , Xiuqiang He , Yong Yu

In modern recommender systems, CTR/CVR models are increasingly trained with ranking objectives to improve item ranking quality. While this shift aligns training more closely with serving goals, most existing methods rely on in-batch…

Information Retrieval · Computer Science 2025-06-17 YaChen Yan , Liubo Li , Ravi Choudhary

Scale-calibrated ranking systems are ubiquitous in real-world applications nowadays, which pursue accurate ranking quality and calibrated probabilistic predictions simultaneously. For instance, in the advertising ranking system, the…

Information Retrieval · Computer Science 2024-06-13 Shunyu Zhang , Hu Liu , Wentian Bao , Enyun Yu , Yang Song

Semantically connecting users and items is a fundamental problem for the matching stage of an industrial recommender system. Recent advances in this topic are based on multi-channel retrieval to efficiently measure users' interest on items…

Information Retrieval · Computer Science 2022-02-15 Yujie Lu , Ping Nie , Shengyu Zhang , Ming Zhao , Ruobing Xie , William Yang Wang , Yi Ren

Precisely modeling user ultra-long sequences is critical for industrial recommender systems. Current approaches predominantly focus on leveraging ultra-long sequences in the ranking stage, whereas research for the candidate retrieval stage…

Information Retrieval · Computer Science 2025-08-26 Qin Ren , Zheng Chai , Xijun Xiao , Yuchao Zheng , Di Wu