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Evaluating the abilities of large models and manifesting their gaps are challenging. Current benchmarks adopt either ground-truth-based score-form evaluation on static datasets or indistinct textual chatbot-style human preferences…

Computer Vision and Pattern Recognition · Computer Science 2025-08-11 Zijian Chen , Lirong Deng , Zhengyu Chen , Kaiwei Zhang , Qi Jia , Yuan Tian , Yucheng Zhu , Guangtao Zhai

In this paper, we present our work towards comparing on-line and off-line evaluation metrics in the context of small e-commerce recommender systems. Recommending on small e-commerce enterprises is rather challenging due to the lower volume…

Information Retrieval · Computer Science 2020-06-11 Ladislav Peska , Peter Vojtas

Reinforcement learning (RL) recommender systems often rely on static datasets that fail to capture the fluid, ever changing nature of user preferences in real-world scenarios. Meanwhile, generative AI techniques have emerged as powerful…

Information Retrieval · Computer Science 2025-09-10 Danial Ebrat , Eli Paradalis , Luis Rueda

Predicting a user's next search query from recent interaction behaviors is a critical problem in modern e-commerce systems, particularly in scenarios where user intent evolves rapidly. Large Language Models (LLMs) offer strong semantic…

Information Retrieval · Computer Science 2026-05-07 Bin Zhang , Weipeng Huang , Dimin Wang , Jialin Zhu , Yuning Jiang , Zhaode Wang , Chengfei Lv , Jian Wang , Qichao Ma , Li Chen , Junqing Wu , Yipeng Yu

A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an…

As Large Language Models (LLMs) expand across domains, LLM judges have become essential for systems evaluation. Current benchmarks typically compare system outputs against baselines. This baseline-mediated approach, though convenient,…

Computation and Language · Computer Science 2025-10-29 Seonil Son , Ju-Min Oh , Heegon Jin , Cheolhun Jang , Jeongbeom Jeong , Kuntae Kim

The explainability of recommender systems has attracted significant attention in academia and industry. Many efforts have been made for explainable recommendations, yet evaluating the quality of the explanations remains a challenging and…

Information Retrieval · Computer Science 2024-06-07 Xiaoyu Zhang , Yishan Li , Jiayin Wang , Bowen Sun , Weizhi Ma , Peijie Sun , Min Zhang

Recommending cold items remains a significant challenge in billion-scale online recommendation systems. While warm items benefit from historical user behaviors, cold items rely solely on content features, limiting their recommendation…

Information Retrieval · Computer Science 2024-12-30 Feiran Huang , Yuanchen Bei , Zhenghang Yang , Junyi Jiang , Hao Chen , Qijie Shen , Senzhang Wang , Fakhri Karray , Philip S. Yu

The recent explosion of large language models (LLMs), each with its own general or specialized strengths, makes scalable, reliable benchmarking more urgent than ever. Standard practices nowadays face fundamental trade-offs: closed-ended…

In the evolutionary computing community, the remarkable language-handling capabilities and reasoning power of large language models (LLMs) have significantly enhanced the functionality of evolutionary algorithms (EAs), enabling them to…

Neural and Evolutionary Computing · Computer Science 2025-09-25 Jiao Liu , Zhu Sun , Shanshan Feng , Caishun Chen , Yew-Soon Ong

Offline evaluation is a popular approach to determine the best algorithm in terms of the chosen quality metric. However, if the chosen metric calculates something unexpected, this miscommunication can lead to poor decisions and wrong…

Information Retrieval · Computer Science 2022-06-28 Yan-Martin Tamm , Rinchin Damdinov , Alexey Vasilev

Large Language Models (LLMs) have demonstrated great potential in Conversational Recommender Systems (CRS). However, the application of LLMs to CRS has exposed a notable discrepancy in behavior between LLM-based CRS and human recommenders:…

Information Retrieval · Computer Science 2024-10-21 Dayu Yang , Fumian Chen , Hui Fang

Large Language Models (LLMs) have demonstrated remarkable performance across diverse domains, thereby prompting researchers to explore their potential for use in recommendation systems. Initial attempts have leveraged the exceptional…

Information Retrieval · Computer Science 2023-10-18 Keqin Bao , Jizhi Zhang , Yang Zhang , Wenjie Wang , Fuli Feng , Xiangnan He

Large Language Models (LLMs) are rapidly evolving and impacting various fields, necessitating the development of effective methods to evaluate and compare their performance. Most current approaches for performance evaluation are either…

Computation and Language · Computer Science 2025-02-11 Behrad Moniri , Hamed Hassani , Edgar Dobriban

This study deeply explores the application of large language model (LLM) in personalized recommendation system of e-commerce. Aiming at the limitations of traditional recommendation algorithms in processing large-scale and multi-dimensional…

Information Retrieval · Computer Science 2024-10-18 Wei Xu , Jue Xiao , Jianlong Chen

Large Language Models (LLMs) excel in various tasks, including personalized recommendations. Existing evaluation methods often focus on rating prediction, relying on regression errors between actual and predicted ratings. However, user…

Computation and Language · Computer Science 2025-01-24 Zhaoxuan Tan , Zinan Zeng , Qingkai Zeng , Zhenyu Wu , Zheyuan Liu , Fengran Mo , Meng Jiang

Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…

Information Retrieval · Computer Science 2025-08-07 Raj Mahmud , Yufeng Wu , Abdullah Bin Sawad , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

The explainability of recommendation systems is crucial for enhancing user trust and satisfaction. Leveraging large language models (LLMs) offers new opportunities for comprehensive recommendation logic generation. However, in existing…

Information Retrieval · Computer Science 2024-07-04 Hongke Zhao , Songming Zheng , Likang Wu , Bowen Yu , Jing Wang

Large Language Models (LLMs) have revolutionized recommendation agents by providing superior reasoning and flexible decision-making capabilities. However, existing methods mainly follow a passive information acquisition paradigm, where…

Information Retrieval · Computer Science 2026-03-11 Haobo Zhang , Yutao Zhu , Kelong Mao , Tianhao Li , Zhicheng Dou

The increasing agentic capabilities of Large Language Models (LLMs) have enabled their deployment in real-world applications, such as cloud services, where customer-assistant interactions exhibit high technical complexity and long-horizon…

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