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Given the exponential advancement in AI technologies and the potential escalation of harmful effects from recommendation systems, it is crucial to simulate and evaluate these effects early on. Doing so can help prevent possible damage to…

Social and Information Networks · Computer Science 2025-02-04 Ljubisa Bojic , Zorica Dodevska , Yashar Deldjoo , Nenad Pantelic

Usability is a key factor in the effectiveness of recommender systems. However, the analysis of user interfaces is a time-consuming process that requires expertise. Recent advances in multimodal large language models (LLMs) offer promising…

Human-Computer Interaction · Computer Science 2025-11-19 Sebastian Lubos , Alexander Felfernig , Damian Garber , Viet-Man Le , Thi Ngoc Trang Tran

Evaluating large language model (LLM) based chat assistants is challenging due to their broad capabilities and the inadequacy of existing benchmarks in measuring human preferences. To address this, we explore using strong LLMs as judges to…

Traditional recommender systems (RecSys) primarily infer user preferences from implicit signals (such as clicks, watches, and purchases), often neglecting the rich explicit contextual feedback users provide through verbal text, like…

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

Large language models are often ranked according to their level of alignment with human preferences -- a model is better than other models if its outputs are more frequently preferred by humans. One of the popular ways to elicit human…

Machine Learning · Computer Science 2024-12-05 Ivi Chatzi , Eleni Straitouri , Suhas Thejaswi , Manuel Gomez Rodriguez

The importance of recommender systems is growing rapidly due to the exponential increase in the volume of content generated daily. This surge in content presents unique challenges for designing effective recommender systems. Key among these…

Computation and Language · Computer Science 2025-06-12 Jiahao Tian , Jinman Zhao , Zhenkai Wang , Zhicheng Ding

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

Recently, the fast development of Large Language Models (LLMs) such as ChatGPT has significantly advanced NLP tasks by enhancing the capabilities of conversational models. However, the application of LLMs in the recommendation domain has…

Information Retrieval · Computer Science 2023-08-24 Junling Liu , Chao Liu , Peilin Zhou , Qichen Ye , Dading Chong , Kang Zhou , Yueqi Xie , Yuwei Cao , Shoujin Wang , Chenyu You , Philip S. Yu

User simulation is increasingly vital to develop and evaluate recommender systems (RSs). While Large Language Models (LLMs) offer promising avenues to simulate user behavior, they often struggle with the absence of specific task alignment…

Human-Computer Interaction · Computer Science 2026-04-20 Tianjun Wei , Huizhong Guo , Yingpeng Du , Zhu Sun , Huang Chen , Dongxia Wang , Jie Zhang

Recommender models excel at providing domain-specific item recommendations by leveraging extensive user behavior data. Despite their ability to act as lightweight domain experts, they struggle to perform versatile tasks such as providing…

Information Retrieval · Computer Science 2024-01-31 Xu Huang , Jianxun Lian , Yuxuan Lei , Jing Yao , Defu Lian , Xing Xie

The remarkable achievements of Large Language Models (LLMs) have led to the emergence of a novel recommendation paradigm -- Recommendation via LLM (RecLLM). Nevertheless, it is important to note that LLMs may contain social prejudices, and…

Information Retrieval · Computer Science 2023-10-18 Jizhi Zhang , Keqin Bao , Yang Zhang , Wenjie Wang , Fuli Feng , Xiangnan He

Large language models (LLMs) have shown potential in recommendation systems (RecSys) by using them as either knowledge enhancer or zero-shot ranker. A key challenge lies in the large semantic gap between LLMs and RecSys where the former…

Information Retrieval · Computer Science 2025-12-22 Guangneng Hu

With the development of Large Language Models (LLMs), numerous benchmarks have been proposed to measure and compare the capabilities of different LLMs. However, evaluating LLMs is costly due to the large number of test instances and their…

Computation and Language · Computer Science 2025-04-15 Xu-Xiang Zhong , Chao Yi , Han-Jia Ye

Evaluation of large language model (LLM) outputs requires users to make critical judgments about the best outputs across various configurations. This process is costly and takes time given the large amounts of data. LLMs are increasingly…

Large Language Models (LLMs) and Multimodal Large Language Models (MLLMs) have ushered in a new era of AI capabilities, demonstrating near-human-level performance across diverse scenarios. While numerous benchmarks (e.g., MMLU) and…

Artificial Intelligence · Computer Science 2025-09-03 Kangyu Wang , Hongliang He , Lin Liu , Ruiqi Liang , Zhenzhong Lan , Jianguo Li

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

Artificial Intelligence · Computer Science 2024-03-26 Lixi Zhu , Xiaowen Huang , Jitao Sang

Serendipity in recommender systems (RSs) has attracted increasing attention as a concept that enhances user satisfaction by presenting unexpected and useful items. However, evaluating serendipitous performance remains challenging because…

Information Retrieval · Computer Science 2025-08-26 Yu Tokutake , Kazushi Okamoto , Kei Harada , Atsushi Shibata , Koki Karube

The evaluation of recommendation systems is a complex task. The offline and online evaluation metrics for recommender systems are ambiguous in their true objectives. The majority of recently published papers benchmark their methods using…

Information Retrieval · Computer Science 2023-08-15 Petr Kasalický , Rodrigo Alves , Pavel Kordík

Collaborative filtering recommender systems (CF-RecSys) have shown successive results in enhancing the user experience on social media and e-commerce platforms. However, as CF-RecSys struggles under cold scenarios with sparse user-item…

Information Retrieval · Computer Science 2024-06-04 Sein Kim , Hongseok Kang , Seungyoon Choi , Donghyun Kim , Minchul Yang , Chanyoung Park