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Stakeholder involvement is one of the major success factors in integrating user experience (UX) practices into software development processes and organizations. It is also a necessity for agile software development. However, practitioners…

Software Engineering · Computer Science 2016-10-21 Pariya Kashfi , Kati Kuusinen , Robert Feldt

Due to dynamic nature of current software development methods, changes in requirements are embraced and given proper consideration. However, this triggers the rank reversal problem which involves re-prioritizing requirements based on…

Software Engineering · Computer Science 2018-01-03 Syed Ali Asif , Zarif Masud , Rubaida Easmin , Alim Ul Gias

BACKGROUND: Software engineering is a human activity. People naturally make sense of their activities and experience through storytelling. But storytelling does not appear to have been properly studied by software engineering research. AIM:…

Software Engineering · Computer Science 2021-05-03 Austen Rainer

In the development and evolution of VR ecosystem, platform stakeholders continuously adapt their products in response to user and technical feedback, often reflected in subtle shifts in discussion topics or system updates. A comprehensive…

Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing,…

Human-Computer Interaction · Computer Science 2016-12-15 Sebastian Winter , Stefan Wagner , Florian Deissenboeck

Advances in technologies like artificial intelligence and metaverse have led to a proliferation of software systems in business and everyday life. With this widespread penetration, the carbon emissions of software are rapidly growing as…

Software Engineering · Computer Science 2025-06-12 Rohit Mehra , Priyavanshi Pathania , Vibhu Saujanya Sharma , Vikrant Kaulgud , Sanjay Podder , Adam P. Burden

Background: Previous research highlights that common misconceptions about developer productivity lead to harmful and inaccurate evaluations of software work, pointing to the need for organizations to differentiate between measures of…

Software Engineering · Computer Science 2023-05-24 Carol S. Lee , Morgan Ramsey , Catherine M. Hicks

Context: Start-up companies have become an important supplier of innovation and software-intensive products. The flexibility and reactiveness of start-ups enables fast development and launch of innovative products. However, a majority of…

Software Engineering · Computer Science 2023-11-22 Eriks Klotins , Michael Unterkalmsteiner , Tony Gorschek

Software systems are increasingly making decisions on behalf of humans, raising concerns about the fairness of such decisions. Such concerns are usually attributed to flaws in algorithmic design or biased data, but we argue that they are…

Software Engineering · Computer Science 2021-04-09 Ali Farahani , Liliana Pasquale , Amel Bennaceur , Thomas Welsh , Bashar Nuseibeh

A/B experiments are commonly used in research to compare the effects of changing one or more variables in two different experimental groups - a control group and a treatment group. While the benefits of using A/B experiments are widely…

Software Engineering · Computer Science 2023-09-26 Andrew Hornback , Sungeun An , Scott Bunin , Stephen Buckley , John Kos , Ashok Goel

Failure to account for human values in software (e.g., equality and fairness) can result in user dissatisfaction and negative socio-economic impact. Engineering these values in software, however, requires technical and methodological…

Software Engineering · Computer Science 2019-07-19 Harsha Perera , Arif Nurwidyantoro , Waqar Hussain , Davoud Mougouei , Jon Whittle , Rifat Ara Shams , Gillian Oliver

Social identity is a concept from psychology that refers to the part of an individual's identity that derives from their group membership(s). In this paper, we explore social identity in members of the professional community of Research…

Software Engineering · Computer Science 2026-04-29 Chukwudi Uwasomba , Tamara Lopez , Melanie Langer , Helen Sharp , Michel Wermelinger , Caroline Jay , Mark Levine , Bashar Nuseibeh

The rapid rise of Artificial Intelligence (AI) is reshaping Software Engineering (SE), creating new opportunities while introducing human-centered challenges. Although prior work notes behavioral and other non-technical factors in AI…

Software Engineering · Computer Science 2025-12-08 Theocharis Tavantzis , Stefano Lambiase , Daniel Russo , Robert Feldt

Quality managers, change agents and researchers are often troubled in defining and demonstrating the level of success achieved in software process improvement (SPI) initiatives. So far, there exist only few frameworks for identifying the…

Software Engineering · Computer Science 2013-09-19 Pekka Abrahamsson

Physiological signals can potentially be applied as objective measures to understand the behavior and engagement of users interacting with information access systems. However, the signals are highly sensitive, and many controls are required…

Information Retrieval · Computer Science 2023-04-27 Kaixin Ji , Damiano Spina , Danula Hettiachchi , Flora Dilys Salim , Falk Scholer

According to psychology, not everybody can excel at all kinds of tasks. Thus, chances of a successful outcome of software development increase if people with particular personality types are assigned to their preferred tasks in the project.…

Computers and Society · Computer Science 2015-11-16 Luiz Fernando Capretz , Daniel Varona , Arif Raza

We sought to explore and compare the perspectives of three key stakeholder groups: older adults, caregivers (formal health providers and informal caregivers), and digital health software developers on key functional and non-functional…

Software Engineering · Computer Science 2026-05-22 Yuqing Xiao , John Grundy , Anuradha Madugalla , Elizabeth Manias

Synthetic personae experiments have become a prominent method in Large Language Model alignment research, yet the representativeness and ecological validity of these personae vary considerably between studies. Through a review of 63…

Computers and Society · Computer Science 2025-12-02 Jan Batzner , Volker Stocker , Bingjun Tang , Anusha Natarajan , Qinhao Chen , Stefan Schmid , Gjergji Kasneci

User studies are paramount for advancing science. However, researchers face several barriers when performing them despite the existence of supporting tools. In this work, we study how existing tools and their features cope with previously…

Software Engineering · Computer Science 2025-04-14 Lázaro Costa , Susana Barbosa , Jácome Cunha

AI design characteristics and human personality traits each impact the quality and outcomes of human-AI interactions. However, their relative and joint impacts are underexplored in imperfectly cooperative scenarios, where people and AI only…

Computation and Language · Computer Science 2026-04-20 Myke C. Cohen , Mingqian Zheng , Neel Bhandari , Hsien-Te Kao , Xuhui Zhou , Daniel Nguyen , Laura Cassani , Maarten Sap , Svitlana Volkova