Related papers: Emotion AI in Workplace Environments: A Case Study
The growing integration of Artificial Intelligence (AI) into Human Resources (HR) processes has transformed the way organizations manage recruitment, performance evaluation, and employee engagement. While AI offers numerous advantages, such…
This paper explores public perceptions around the role of affective computing in the workplace. It uses a series of design fictions with 46 UK based participants, unpacking their perspectives on the advantages and disadvantages of tracking…
Affective Computing (AC) has enabled Artificial Intelligence (AI) systems to recognise, interpret, and respond to human emotions - a capability also known as Artificial Emotional Intelligence (AEI). It is increasingly seen as an important…
In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…
This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…
The proliferation of Artificial Intelligence (AI) in workplaces stands to change the way humans work, with job satisfaction intrinsically linked to work life. Existing research on human-AI collaboration tends to prioritize performance over…
Artificial Intelligence (AI) is a broad field that is upturning mental health care in many ways, from addressing anxiety, depression, and stress to increasing access, personalization of treatment, and real-time monitoring that enhances…
The proliferation of Artificial Intelligence (AI) in workplaces is transforming how we work. While existing research on human-AI collaboration at work often prioritizes performance, less is known about their experiential outcomes. Through…
Companies' adoption of artificial intelligence (AI) is increasingly becoming an essential element of business success. However, using AI poses new requirements for companies and their employees, including transparency and comprehensibility…
People have the ability to make sensible assumptions about other people's emotional states by being sympathetic, and because of our common sense of knowledge and the ability to think visually. Over the years, much research has been done on…
With the heightened digitization of the workplace, alongside the rise of remote and hybrid work prompted by the pandemic, there is growing corporate interest in using passive sensing technologies for workplace wellbeing. Existing research…
Employee well-being is a critical concern in the contemporary workplace, as highlighted by the American Psychological Association's 2021 report, indicating that 71% of employees experience stress or tension. This stress contributes…
Organizations continue to invest in artificial intelligence, yet many struggle to ensure that employees adopt and engage with these tools. Drawing on research highlighting the interpersonal and learning demands of technology use, this study…
[Background] Emotional Intelligence (EI) can impact Software Engineering (SE) outcomes through improved team communication, conflict resolution, and stress management. SE workers face increasing pressure to develop both technical and…
The development of agents with emotional intelligence is becoming increasingly vital due to their significant role in human-computer interaction and the growing integration of computer systems across various sectors of society. Affective…
This manuscript presents a methodical examination of the utilization of Artificial Intelligence in the assessment of emotions in texts related to healthcare, with a particular focus on the incorporation of Natural Language Processing and…
In this paper, we develop the position that current frameworks for evaluating emotional intelligence (EI) in artificial intelligence (AI) systems need refinement because they do not adequately or comprehensively measure the various aspects…
Affective computing - combining sensor technology, machine learning, and psychology - have been studied for over three decades and is employed in AI-powered technologies to enhance emotional awareness in AI systems, and detect symptoms of…
Automated emotion recognition (AER) technology can detect humans' emotional states in real-time using facial expressions, voice attributes, text, body movements, and neurological signals and has a broad range of applications across many…
Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…