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Most adversarial threats in artificial intelligence (AI) target the computational behavior of models rather than the humans who rely on them. Yet modern AI systems increasingly operate within human decision loops, where users interpret and…
Ensuring that online discussions are civil and productive is a major challenge for social media platforms. Such platforms usually rely both on users and on automated detection tools to flag inappropriate arguments of other users, which…
Gender stereotypes are pervasive beliefs about individuals based on their gender that play a significant role in shaping societal attitudes, behaviours, and even opportunities. Recognizing the negative implications of gender stereotypes,…
The proliferation of large language models (LLMs) in educational settings has paradoxically undermined the cognitive processes they purport to support. Students increasingly outsource critical thinking to AI assistants that generate…
As generative AI technologies are pressed into service in workplace settings, current approaches to account for the contexts in which such technologies are used fall short of users' expectations and needs. This paper empirically…
Forecasting conversation derailment can be useful in real-world settings such as online content moderation, conflict resolution, and business negotiations. However, despite language models' success at identifying offensive speech present in…
Counter-speech generation is at the core of many expert activities, such as fact-checking and hate speech, to counter harmful content. Yet, existing work treats counter-speech generation as pure text generation task, mainly based on Large…
Recent advancements in AI-driven conversational agents have exhibited immense potential of AI applications. Effective response generation is crucial to the success of these agents. While extensive research has focused on leveraging multiple…
A human decision-maker benefits the most from an AI assistant that corrects for their biases. For problems such as generating interpretation of a radiology report given findings, a system predicting only highly likely outcomes may be less…
Now that AI-driven moderation has become pervasive in everyday life, we often hear claims that "the AI is biased". While this is often said jokingly, the light-hearted remark reflects a deeper concern. How can we be certain that an online…
Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…
This paper explores the design of a propaganda detection tool using Large Language Models (LLMs). Acknowledging the inherent biases in AI models, especially in political contexts, we investigate how these biases might be leveraged to…
Large Language Models (LLMs) can generate highly persuasive text, raising concerns about their misuse for propaganda, manipulation, and other harmful purposes. This leads us to our central question: Is LLM-generated persuasion more…
Generative AI is increasingly integrated into writing support, yet current chat-based interfaces often obscure referential context and risk amplifying automation bias and overreliance. We introduce AnchoredAI, a novel system that anchors AI…
Personalized dialogue systems have advanced considerably with the integration of user-specific personas into large language models (LLMs). However, while LLMs can effectively generate personalized responses, the influence of persona…
Endowing chatbots with a consistent persona is essential to an engaging conversation, yet it remains an unresolved challenge. In this work, we propose a new retrieval-enhanced approach for personalized response generation. Specifically, we…
Recently, with the help of deep learning models, significant advances have been made in different Natural Language Processing (NLP) tasks. Unfortunately, state-of-the-art models are vulnerable to noisy texts. We propose a new contextual…
Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…
Contrastive learning has become a popular approach in natural language processing, particularly for the learning of sentence embeddings. However, the discrete nature of natural language makes it difficult to ensure the quality of positive…
In aligning large language models (LLMs), utilizing feedback from existing advanced AI rather than humans is an important method to scale supervisory signals. However, it is highly challenging for AI to understand human intentions and…