Related papers: Contextualized Counterspeech: Strategies for Adapt…
Learning from human feedback has become a pivot technique in aligning large language models (LLMs) with human preferences. However, acquiring vast and premium human feedback is bottlenecked by time, labor, and human capability, resulting in…
This study evaluates the effectiveness of ChatGPT, an advanced AI model for natural language processing, in identifying targeting and inappropriate language in online comments. With the increasing challenge of moderating vast volumes of…
As large language models (LLMs) become increasingly integrated into online platforms and digital communication spaces, their potential to influence public discourse - particularly in contentious areas like climate change - requires…
The increasing sophistication of large language models (LLMs) has sparked growing concerns regarding their potential role in exacerbating ideological polarization through the automated generation of persuasive and biased content. This study…
Human cognition is constrained by processing limitations, leading to cognitive overload and inefficiencies in knowledge synthesis and decision-making. Large Language Models (LLMs) present an opportunity for cognitive augmentation, but their…
Online hate speech has become increasingly prevalent on social media, causing harm to individuals and society. While automated content moderation has received considerable attention, user-driven counterspeech remains a less explored yet…
Traditional methods for eliciting people's opinions face a trade-off between depth and scale: structured surveys enable large-scale data collection but limit respondents' ability to voice their opinions in their own words, while…
Automated counter-narratives (CN) offer a promising strategy for mitigating online hate speech, yet concerns about their affective tone, accessibility, and ethical risks remain. We propose a framework for evaluating Large Language Model…
We present PersonaConvBench, a large-scale benchmark for evaluating personalized reasoning and generation in multi-turn conversations with large language models (LLMs). Unlike existing work that focuses on either personalization or…
Hateful rhetoric is plaguing online discourse, fostering extreme societal movements and possibly giving rise to real-world violence. A potential solution to this growing global problem is citizen-generated counter speech where citizens…
High-stakes applications rely on combining Artificial Intelligence (AI) and humans for responsive and reliable decision making. For example, content moderation in social media platforms often employs an AI-human pipeline to promptly remove…
Counter narratives - informed responses to hate speech contexts designed to refute hateful claims and de-escalate encounters - have emerged as an effective hate speech intervention strategy. While previous work has proposed automatic…
With the rapid uptake of generative AI, investigating human perceptions of generated responses has become crucial. A major challenge is their `aptitude' for hallucinating and generating harmful contents. Despite major efforts for…
We propose an agent-based framework for personalized filtering of categorized harassing communication in online social networks. Unlike global moderation systems that apply uniform filtering rules, our approach models user-specific…
Online Social Networks (OSNs) widely adopt content moderation to mitigate the spread of abusive and toxic discourse. Nonetheless, the real effectiveness of moderation interventions remains unclear due to the high cost of data collection and…
Large language models (LLMs) play a key role in generating evidence-based and stylistic counter-arguments, yet their effectiveness in real-world applications has been underexplored. Previous research often neglects the balance between…
Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…
Counterspeech, defined as a response to mitigate online hate speech, is increasingly used as a non-censorial solution. Addressing hate speech effectively involves dispelling the stereotypes, prejudices, and biases often subtly implied in…
Large Language Models (LLMs) are becoming increasingly persuasive, demonstrating the ability to personalize arguments in conversation with humans by leveraging their personal data. This may have serious impacts on the scale and…
Recently, self-learning methods based on user satisfaction metrics and contextual bandits have shown promising results to enable consistent improvements in conversational AI systems. However, directly targeting such metrics by off-policy…