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Humanity-centered design is a concept of emerging interest in HCI, one motivated by the limitations of human-centered design. As discussed to date, humanity-centered design is compatible with but goes beyond human-centered design in that it…
Recent advancements in HCI and AI research attempt to support user experience (UX) practitioners with AI-enabled tools. Despite the potential of emerging models and new interaction mechanisms, mainstream adoption of such tools remains…
Starting from the design philosophy of "user-centered design", this paper analyzes the human factors characteristics of intelligent human-computer interaction (iHCI) and proposes a concept of "user-oriented iHCI". The paper further proposes…
Many software companies face challenges in their work with User eXperience (UX) and how to integrate UX practices into existing development processes. A better understanding of these challenges can help researchers and practitioners better…
The complexity of UX design practice extends beyond ill-structured design problems to include uncertainties shaped by shifting stakeholder priorities, team dynamics, limited resources, and implementation constraints. While prior research in…
User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in…
Ineffective meetings due to unclear goals are major obstacles to productivity, yet support for intentionality is surprisingly scant in our meeting and allied workflow technologies. To design for intentionality, we need to understand…
Stress is a pervasive challenge that significantly impacts worker health and well-being. Workplace stress is driven by various factors, ranging from organizational changes to poor workplace design. Although individual stress management…
Generative AI's humanlike qualities are driving its rapid adoption in professional domains. However, this anthropomorphic appeal raises concerns from HCI and responsible AI scholars about potential hazards and harms, such as overtrust in…
This chapter focuses on the intersection of user experience (UX) and wellbeing in the context of content moderation. Human content moderators play a key role in protecting end users from harm by detecting, evaluating, and addressing content…
Human-robot interaction is emerging as an important paradigm for integrating persons with disabilities into the workplace. While these systems can enable individuals to work, their design is mostly personalized, hindering widespread use…
Many software systems fail to meet the needs of the diverse end-users in society and are prone to pose problems, such as accessibility and usability issues. Some of these problems (partially) stem from the failure to consider the…
Human-Centric NLP often claims to prioritise human needs and values, yet many implementations reveal an underlying AI-centric focus. Through an analysis of case studies in language modelling, behavioural testing, and multi-modal alignment,…
In the study of Human-Computer Interaction, privacy is often seen as a core issue, and it has been explored directly in connection with User Interface (UI) and User Experience (UX) design. We systematically investigate the key…
Recent human-computer interaction (HCI) research has revealed a widespread misalignment between how developers design workplace artificial intelligence (AI) systems, and what workers actually need from them. Yet, little research has…
Human-centered threat modeling (HCTM) is an emerging area within security and privacy research that focuses on how people define and navigate threats in various social, cultural, and technological contexts. While researchers increasingly…
Accelerator control systems often represent relatively complex and safety-sensitive human-machine interfaces within process control industries. These systems are technically robust and reflect the cumulative integration of solutions built…
Designers hold primary responsibility for shaping the user interface (UI) and user experience (UX) of a product. This role goes beyond aesthetics and usability, extending to the privacy outcomes of user experience, which often emerge…
Human-centered explainability has become a critical foundation for the responsible development of interactive information systems, where users must be able to understand, interpret, and scrutinize AI-driven outputs to make informed…
There is no consensus on what constitutes human-centeredness in AI, and existing frameworks lack empirical validation. This study addresses this gap by developing a hierarchical framework of 26 attributes of human-centeredness, validated…