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Conversational recommender systems (CRS) aim to provide personalized recommendations via interactive dialogues with users. While large language models (LLMs) enhance CRS with their superior understanding of context-aware user preferences,…

Information Retrieval · Computer Science 2025-02-21 Yaochen Zhu , Chao Wan , Harald Steck , Dawen Liang , Yesu Feng , Nathan Kallus , Jundong Li

A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an…

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

Conversational recommendation systems (CRS) engage with users by inferring user preferences from dialog history, providing accurate recommendations, and generating appropriate responses. Previous CRSs use knowledge graph (KG) based…

Computation and Language · Computer Science 2021-12-16 Bowen Yang , Cong Han , Yu Li , Lei Zuo , Zhou Yu

Modern recommendation systems typically follow two complementary paradigms: collaborative filtering, which models long-term user preferences from historical interactions, and conversational recommendation systems (CRS), which interact with…

Information Retrieval · Computer Science 2025-06-24 Vinaik Chhetri , Yousaf Reza , Moghis Fereidouni , Srijata Maji , Umar Farooq , AB Siddique

We tackle the challenge of integrating large language models (LLMs) with external recommender systems to enhance domain expertise in conversational recommendation (CRS). Current LLM-based CRS approaches primarily rely on zero/few-shot…

Information Retrieval · Computer Science 2026-03-31 Chuang Li , Weida Liang , Hengchang Hu , See-Kiong Ng , Min-Yen Kan , Haizhou Li , Yang Deng

Large Language Models (LLMs) have emerged as a promising paradigm for next-generation recommender systems, offering strong semantic understanding and natural-language reasoning abilities. Despite recent progress, current LLM-based…

Information Retrieval · Computer Science 2026-05-11 Shijun Li , Wooseong Yang , Yu Wang , Tianxin Wei , Joydeep Ghosh

Conversational recommender systems (CRSs) enhance recommendation quality by engaging users in multi-turn dialogues, capturing nuanced preferences through natural language interactions. However, these systems often face the false negative…

Information Retrieval · Computer Science 2025-08-11 Haozhe Xu , Xiaohua Wang , Changze Lv , Xiaoqing Zheng

The recent advances in Large Language Model's generation and reasoning capabilities present an opportunity to develop truly conversational recommendation systems. However, effectively integrating recommender system knowledge into LLMs for…

Computation and Language · Computer Science 2024-12-11 Krishna Sayana , Raghavendra Vasudeva , Yuri Vasilevski , Kun Su , Liam Hebert , James Pine , Hubert Pham , Ambarish Jash , Sukhdeep Sodhi

Collaborative filtering (CF) is the key technique for recommender systems. Pure CF approaches exploit the user-item interaction data (e.g., clicks, likes, and views) only and suffer from the sparsity issue. Items are usually associated with…

Information Retrieval · Computer Science 2020-10-19 Guangneng Hu , Yu Zhang , Qiang Yang

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

Computation and Language · Computer Science 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

Conversational recommender systems (CRS) typically require extensive domain-specific conversational datasets, yet high costs, privacy concerns, and data-collection challenges severely limit their availability. Although Large Language Models…

Information Retrieval · Computer Science 2025-04-23 Rohan Surana , Junda Wu , Zhouhang Xie , Yu Xia , Harald Steck , Dawen Liang , Nathan Kallus , Julian McAuley

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

Collaborative information from user-item interactions is a fundamental source of signal in successful recommender systems. Recently, researchers have attempted to incorporate this knowledge into large language model-based recommender…

Information Retrieval · Computer Science 2026-03-24 Shahrooz Pouryousef , Ali Montazeralghaem

Conversational Recommender Systems (CRSs) in E-commerce platforms aim to recommend items to users via multiple conversational interactions. Click-through rate (CTR) prediction models are commonly used for ranking candidate items. However,…

Information Retrieval · Computer Science 2021-05-03 Chi-Man Wong , Fan Feng , Wen Zhang , Chi-Man Vong , Hui Chen , Yichi Zhang , Peng He , Huan Chen , Kun Zhao , Huajun Chen

Sequential recommendation aims to predict users' future interactions by modeling collaborative filtering (CF) signals from historical behaviors of similar users or items. Traditional sequential recommenders predominantly rely on ID-based…

Information Retrieval · Computer Science 2025-06-30 Yingzhi He , Xiaohao Liu , An Zhang , Yunshan Ma , Tat-Seng Chua

Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…

Information Retrieval · Computer Science 2026-01-27 Nuo Chen , Quanyu Dai , Xiaoyu Dong , Piaohong Wang , Qinglin Jia , Zhaocheng Du , Zhenhua Dong , Xiao-Ming Wu

Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

Despite the success of conventional collaborative filtering (CF) approaches for recommendation systems, they exhibit limitations in leveraging semantic knowledge within the textual attributes of users and items. Recent focus on the…

Information Retrieval · Computer Science 2024-08-19 Zhongzhou Liu , Hao Zhang , Kuicai Dong , Yuan Fang
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