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Artificial Intelligence for IT operations (AIOps) aims to combine the power of AI with the big data generated by IT Operations processes, particularly in cloud infrastructures, to provide actionable insights with the primary goal of…

Machine Learning · Computer Science 2023-04-11 Qian Cheng , Doyen Sahoo , Amrita Saha , Wenzhuo Yang , Chenghao Liu , Gerald Woo , Manpreet Singh , Silvio Saverese , Steven C. H. Hoi

Artificial Intelligence for IT Operations (AIOps) is an emerging interdisciplinary field arising in the intersection between the research areas of machine learning, big data, streaming analytics, and the management of IT operations. AIOps,…

AI for IT Operations (AIOps) is transforming how organizations manage complex software systems by automating anomaly detection, incident diagnosis, and remediation. Modern AIOps solutions increasingly rely on autonomous LLM-based agents to…

Cryptography and Security · Computer Science 2025-08-28 Dario Pasquini , Evgenios M. Kornaropoulos , Giuseppe Ateniese , Omer Akgul , Athanasios Theocharis , Petros Efstathopoulos

AI for IT Operations (AIOps) aims to automate complex operational tasks, such as fault localization and root cause analysis, to reduce human workload and minimize customer impact. While traditional DevOps tools and AIOps algorithms often…

Artificial Intelligence · Computer Science 2025-01-14 Yinfang Chen , Manish Shetty , Gagan Somashekar , Minghua Ma , Yogesh Simmhan , Jonathan Mace , Chetan Bansal , Rujia Wang , Saravan Rajmohan

We outline a comprehensive framework for artificial intelligence (AI) Application Operations (AIAppOps), based on real-world experiences from diverse organizations. Data-driven projects pose additional challenges to organizations due to…

Computers and Society · Computer Science 2026-01-13 Daniel Jönsson , Mattias Tiger , Stefan Ekberg , Daniel Jakobsson , Mattias Jonhede , Fredrik Viksten

Modern Artificial Intelligence (AI) technologies, led by Machine Learning (ML), have gained unprecedented momentum over the past decade. Following this wave of "AI summer", the network research community has also embraced AI/ML algorithms…

Networking and Internet Architecture · Computer Science 2024-10-28 Qiong Liu , Tianzhu Zhang , Masoud Hemmatpour , Han Qiu , Dong Zhang , Chung Shue Chen , Marco Mellia , Armen Aghasaryan

The integration of Artificial Intelligence (AI) into IT Operations Management (ITOM), commonly referred to as AIOps, offers substantial potential for automating workflows, enhancing efficiency, and supporting informed decision-making.…

Software Engineering · Computer Science 2025-01-24 Arthur Vitui , Tse-Hsun Chen

Seamless integration of artificial intelligence (AI) and machine learning (ML) techniques with wireless systems is a crucial step for 6G AInization. However, such integration faces challenges in terms of model functionality and lifecycle…

Networking and Internet Architecture · Computer Science 2024-10-25 Peizheng Li , Ioannis Mavromatis , Tim Farnham , Adnan Aijaz , Aftab Khan

Companies dealing with Artificial Intelligence (AI) models in Autonomous Systems (AS) face several problems, such as users' lack of trust in adverse or unknown conditions, gaps between software engineering and AI model development, and…

Software Engineering · Computer Science 2021-04-26 Silverio Martínez-Fernández , Xavier Franch , Andreas Jedlitschka , Marc Oriol , Adam Trendowicz

AI for IT Operations (AIOps) is a powerful platform that Site Reliability Engineers (SREs) use to automate and streamline operational workflows with minimal human intervention. Automated log analysis is a critical task in AIOps as it…

Computation and Language · Computer Science 2023-08-23 Pranjal Gupta , Harshit Kumar , Debanjana Kar , Karan Bhukar , Pooja Aggarwal , Prateeti Mohapatra

The management of modern IT systems poses unique challenges, necessitating scalability, reliability, and efficiency in handling extensive data streams. Traditional methods, reliant on manual tasks and rule-based approaches, prove…

Operating Systems · Computer Science 2024-04-03 Youcef Remil , Anes Bendimerad , Romain Mathonat , Mehdi Kaytoue

Information Technology (IT) Operations (Ops), particularly Artificial Intelligence for IT Operations (AIOps), is the guarantee for maintaining the orderly and stable operation of existing information systems. According to Gartner's…

Non-terrestrial network (NTN) is envisioned as a critical component of Sixth Generation (6G) networks by enabling ubiquitous services and enhancing network resilience. However, the inherent mobility and high-altitude operation of NTN pose…

Networking and Internet Architecture · Computer Science 2026-01-23 Jikang Deng , S. Fizza Hassan , Hui Zhou , Saad Al-Ahmadi , Mohamed-Slim Alouini , Daniel B. Da Costa

With the growing reliance on the ubiquitous availability of IT systems and services, these systems become more global, scaled, and complex to operate. To maintain business viability, IT service providers must put in place reliable and cost…

Distributed, Parallel, and Cluster Computing · Computer Science 2020-05-08 Anna Levin , Shelly Garion , Elliot K. Kolodner , Dean H. Lorenz , Katherine Barabash , Mike Kugler , Niall McShane

Automating cloud configuration and deployment remains a critical challenge due to evolving infrastructures, heterogeneous hardware, and fluctuating workloads. Existing solutions lack adaptability and require extensive manual tuning, leading…

The selection of base station sites is a critical challenge in 5G network planning, which requires efficient optimization of coverage, cost, user satisfaction, and practical constraints. Traditional manual methods, reliant on human…

Artificial Intelligence · Computer Science 2025-05-28 Zongyuan Deng , Yujie Cai , Qing Liu , Shiyao Mu , Bin Lyu , Zhen Yang

Artificial Intelligence for IT Operations (AIOps) is a rapidly growing field that applies artificial intelligence and machine learning to automate and optimize IT operations. AIOps vendors provide services that ingest end-to-end logs,…

Cryptography and Security · Computer Science 2024-01-17 Subhadip Kumar

DevOps and Artificial Intelligence (AI) are interconnected with each other. DevOps is a business-driven approach to providing quickly delivered quality software, and AI is the technology that can be used in the system to enhance its…

Software Engineering · Computer Science 2022-06-02 Mamdouh Alenezi , Mohammad Zarour , Mohammad Akour

FinOps (Finance + Operations) represents an operational framework and cultural practice which maximizes cloud business value through collaborative financial accountability across engineering, finance, and business teams. FinOps…

Artificial Intelligence · Computer Science 2025-10-31 Ngoc Phuoc An Vo , Manish Kesarwani , Ruchi Mahindru , Chandrasekhar Narayanaswami

Machine learning and AI have been recently embraced by many companies. Machine Learning Operations, (MLOps), refers to the use of continuous software engineering processes, such as DevOps, in the deployment of machine learning models to…

Software Engineering · Computer Science 2024-10-01 Abhijit Chakraborty , Suddhasvatta Das , Kevin Gary
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