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Related papers: Semantic Retrieval at Walmart

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Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…

Information Retrieval · Computer Science 2025-02-14 Zhaodong Wang , Weizhi Du , Md Omar Faruk Rokon , Pooshpendu Adhikary , Yanbing Xue , Jiaxuan Xu , Jianghong Zhou , Kuang-chih Lee , Musen Wen

Embedding-based neural retrieval (EBR) is an effective search retrieval method in product search for tackling the vocabulary gap between customer search queries and products. The initial launch of our EBR system at Walmart yielded…

In this abstract we present a series of optimizations we performed on the two-tower model architecture [14], and training and evaluation datasets to implement semantic product search at Best Buy. Search queries on bestbuy.com follow the…

Information Retrieval · Computer Science 2025-05-27 Akshay Kekuda , Yuyang Zhang , Arun Udayashankar

Embedding-based neural retrieval is a prevalent approach to address the semantic gap problem which often arises in product search on tail queries. In contrast, popular queries typically lack context and have a broad intent where additional…

Information Retrieval · Computer Science 2024-09-26 Rishikesh Jha , Siddharth Subramaniyam , Ethan Benjamin , Thrivikrama Taula

Recently, neural models for information retrieval are becoming increasingly popular. They provide effective approaches for product search due to their competitive advantages in semantic matching. However, it is challenging to use…

Information Retrieval · Computer Science 2019-01-25 Yuan Zhang , Dong Wang , Yan Zhang

Nowadays e-commerce search has become an integral part of many people's shopping routines. Two critical challenges stay in today's e-commerce search: how to retrieve items that are semantically relevant but not exact matching to query…

Information Retrieval · Computer Science 2020-06-08 Han Zhang , Songlin Wang , Kang Zhang , Zhiling Tang , Yunjiang Jiang , Yun Xiao , Weipeng Yan , Wen-Yun Yang

Semantic retrieval, which retrieves semantically matched items given a textual query, has been an essential component to enhance system effectiveness in e-commerce search. In this paper, we study the multimodal retrieval problem, where the…

Information Retrieval · Computer Science 2025-06-26 Zhigong Zhou , Ning Ding , Xiaochuan Fan , Yue Shang , Yiming Qiu , Jingwei Zhuo , Zhiwei Ge , Songlin Wang , Lin Liu , Sulong Xu , Han Zhang

In e-commerce, head queries account for the vast majority of gross merchandise sales and improvements to head queries are highly impactful to the business. While most supervised approaches to search perform better in head queries vs. tail…

Information Retrieval · Computer Science 2023-11-16 Jon Eskreis-Winkler , Yubin Kim , Andrew Stanton

We study the problem of semantic matching in product search, that is, given a customer query, retrieve all semantically related products from the catalog. Pure lexical matching via an inverted index falls short in this respect due to…

Information Retrieval · Computer Science 2019-07-02 Priyanka Nigam , Yiwei Song , Vijai Mohan , Vihan Lakshman , Weitian , Ding , Ankit Shingavi , Choon Hui Teo , Hao Gu , Bing Yin

Modern search systems rely on a fast first stage retriever to fetch relevant items from a massive catalog of items. Deployed search systems often use user engagement signals to supervise bi-encoder retriever training at scale, because these…

Information Retrieval · Computer Science 2026-05-06 Shasvat Desai , Md Omar Faruk Rokon , Jhalak Nilesh Acharya , Isha Shah , Hong Yao , Utkarsh Porwal , Kuang-chih Lee

As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…

Information Retrieval · Computer Science 2025-06-10 Qingyi Lu , Haotian Lyu , Jiayun Zheng , Yang Wang , Li Zhang , Chengrui Zhou

Ensuring the products displayed in e-commerce search results are relevant to users queries is crucial for improving the user experience. With their advanced semantic understanding, deep learning models have been widely used for relevance…

Information Retrieval · Computer Science 2025-05-13 Hongwei Shang , Nguyen Vo , Nitin Yadav , Tian Zhang , Ajit Puthenputhussery , Xunfan Cai , Shuyi Chen , Prijith Chandran , Changsung Kang

Product retrieval is the backbone of e-commerce search: for each user query, it identifies a high-recall candidate set from billions of items, laying the foundation for high-quality ranking and user experience. Despite extensive…

Information Retrieval · Computer Science 2026-04-28 Gui Ling , Weiyuan Li , Yue Jiang , Wenjun Peng , Xingxian Liu , Dongshuai Li , Fuyu Lv , Dan Ou , Haihong Tang

Web-scale search systems typically tackle the scalability challenge with a two-step paradigm: retrieval and ranking. The retrieval step, also known as candidate selection, often involves extracting standardized entities, creating an…

We consider the problem of retrieving and ranking items in an eCommerce catalog, often called SKUs, in order of relevance to a user-issued query. The input data for the ranking are the texts of the queries and textual fields of the SKUs…

Information Retrieval · Computer Science 2018-06-20 Eliot Brenner , Jun Zhao , Aliasgar Kutiyanawala , Zheng Yan

E-commerce information retrieval (IR) systems struggle to simultaneously achieve high accuracy in interpreting complex user queries and maintain efficient processing of vast product catalogs. The dual challenge lies in precisely matching…

Information Retrieval · Computer Science 2025-06-25 Shenbin Qian , Diptesh Kanojia , Samarth Agrawal , Hadeel Saadany , Swapnil Bhosale , Constantin Orasan , Zhe Wu

With the increasing scale of search engine marketing, designing an efficient bidding system is becoming paramount for the success of e-commerce companies. The critical challenges faced by a modern industrial-level bidding system include: 1.…

Computation and Language · Computer Science 2021-08-09 Cheng Jie , Da Xu , Zigeng Wang , Lu Wang , Wei Shen

Semantic retrieval (also known as dense retrieval) based on textual data has been extensively studied for both web search and product search application fields, where the relevance of a query and a potential target document is computed by…

Information Retrieval · Computer Science 2025-02-18 Dong Liu , Esther Lopez Ramos

Result relevance scoring is critical to e-commerce search user experience. Traditional information retrieval methods focus on keyword matching and hand-crafted or counting-based numeric features, with limited understanding of item semantic…

Information Retrieval · Computer Science 2021-04-27 Yunjiang Jiang , Yue Shang , Rui Li , Wen-Yun Yang , Guoyu Tang , Chaoyi Ma , Yun Xiao , Eric Zhao

Nowadays e-commerce search has become an integral part of many people's shopping routines. One critical challenge in today's e-commerce search is the semantic matching problem where the relevant items may not contain the exact terms in the…

Information Retrieval · Computer Science 2021-05-31 Yiming Qiu , Kang Zhang , Han Zhang , Songlin Wang , Sulong Xu , Yun Xiao , Bo Long , Wen-Yun Yang
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