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Related papers: Labeling questions inside issue trackers

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In a wave of growth, open-source projects need to modernize and change how they deal with processes, methods, and communication with their contributors. We could observe that open-source projects are constantly evolving to improve their…

Software Engineering · Computer Science 2021-10-05 Joselito Júnior , Gláucya Boechat , Ivan Machado

An issue tracker is a software tool used by organisations to interact with users and manage various aspects of the software development lifecycle. With the rise of agile methodologies, issue trackers have become popular in open and…

Software Engineering · Computer Science 2024-07-12 Lloyd Montgomery , Clara Lüders , Walid Maalej

Open Source Software projects add labels to open issues to help contributors choose tasks. However, manually labeling issues is time-consuming and error-prone. Current automatic approaches for creating labels are mostly limited to…

Software Engineering · Computer Science 2024-01-24 Fabio Santos , Igor Wiese , Bianca Trinkenreich , Igor Steinmacher , Anita Sarma , Marco Gerosa

Modern open source software development heavily relies on the issue tracking systems to manage their feature requests, bug reports, tasks, and other similar artifacts. Together, those "issues" form a complex network with links to each…

Software Engineering · Computer Science 2021-08-11 Alexander Nicholson , Jin L. C. Guo

Issue tracking systems are used in the software industry for the facilitation of maintenance activities that keep the software robust and up to date with ever-changing industry requirements. Usually, users report issues that can be…

Software Engineering · Computer Science 2022-02-16 Anas Nadeem , Muhammad Usman Sarwar , Muhammad Zubair Malik

Developers collaboratively discuss, implement, use, and share software entities hosted on software repositories. Proper documentation plays an important role in successful software management and maintenance. Users exploit Issue Tracking…

Software Engineering · Computer Science 2021-09-29 Maliheh Izadi , Kiana Akbari , Abbas Heydarnoori

Developers often struggle to navigate an Open Source Software (OSS) project's issue-tracking system and find a suitable task. Proper issue labeling can aid task selection, but current tools are limited to classifying the issues according to…

Software Engineering · Computer Science 2024-03-06 Joseph Vargovich , Fabio Santos , Jacob Penney , Marco A. Gerosa , Igor Steinmacher

Labeling issues with the skills required to complete them can help contributors to choose tasks in Open Source Software projects. However, manually labeling issues is time-consuming and error-prone, and current automated approaches are…

Selecting an appropriate task is challenging for contributors to Open Source Software (OSS), mainly for those who are contributing for the first time. Therefore, researchers and OSS projects have proposed various strategies to aid…

Software Engineering · Computer Science 2022-11-16 Fabio Santos

GitHub is the most widely used platform for software maintenance in the open-source community. Developers report issues on GitHub from time to time while facing difficulties. Having labels on those issues can help developers easily address…

Software Engineering · Computer Science 2025-07-28 Amir Hossain Raaj , Fairuz Nawer Meem , Sadia Afrin Mim

More and more users and developers are using Issue Tracking Systems (ITSs) to report issues, including bugs, feature requests, enhancement suggestions, etc. Different information, however, is gathered from users when issues are reported on…

Software Engineering · Computer Science 2019-09-04 Yuxiang Zhu , Minxue Pan , Yu Pei , Tian Zhang

Software maintenance and evolution involves critical activities for the success of software projects. To support such activities and keep code up-to-date and error-free, software communities make use of issue trackers, i.e., tools for…

Software Engineering · Computer Science 2021-07-22 Rafael Kallis , Andrea Di Sorbo , Gerardo Canfora , Sebastiano Panichella

Communities on GitHub often use issue labels as a way of triaging issues by assigning them priority ratings based on how urgently they should be addressed. The labels used are determined by the repository contributors and not standardised…

Software Engineering · Computer Science 2024-05-20 James Caddy , Christoph Treude

Issue Tracking Systems (ITSs) enable software developers and managers to collect and resolve issues collaboratively. While researchers have extensively analysed ITS data to automate or assist specific activities such as issue assignments,…

Software Engineering · Computer Science 2026-01-13 Lloyd Montgomery , Clara Lüders , Christian Rahe , Walid Maalej

Bug tracking tools are vital for managing bugs in any open source as well as proprietary commercial projects. Considering the significance of using an appropriate bug tracking tool, we assess the features offered by 31 open source bug…

Software Engineering · Computer Science 2017-06-22 Sai Anirudh Karre , Anveshi Shukla , Y. Raghu Reddy

Issue assignment plays a critical role in open-source software (OSS) maintenance, which involves recommending the most suitable developers to address the reported issues. Given the high volume of issue reports in large-scale projects,…

Software Engineering · Computer Science 2025-06-11 Chunying Zhou , Xiaoyuan Xie , Gong Chen , Peng He , Bing Li

A systems quality is a major concern for development teams when it evolve. Understanding the effects of a loss of quality in the codebase is crucial to avoid side effects like the appearance of technical debt. Although the identification of…

Software Engineering · Computer Science 2025-04-16 Karthik Shivashankar , Rafael Capilla , Maren Maritsdatter Kruke , Mili Orucevic , Antonio Martini

Context: Issue tracking systems are used to track and describe tasks in the development process, e.g., requested feature improvements or reported bugs. However, past research has shown that the reported issue types often do not match the…

Software Engineering · Computer Science 2021-10-11 Steffen Herbold , Alexander Trautsch , Fabian Trautsch

Software development tasks must be performed successfully to achieve software quality and customer satisfaction. Knowing whether software tasks are likely to fail is essential to ensure the success of software projects. Issue Tracking…

Software Engineering · Computer Science 2020-06-03 Sandra L. Ramírez-Mora , Hanna Oktaba , Helena Gómez-Adorno

Software and systems traceability is widely accepted as an essential element for supporting many software development tasks. Today's version control systems provide inbuilt features that allow developers to tag each commit with one or more…

Software Engineering · Computer Science 2018-04-10 Michael Rath , Jacob Rendall , Jin L. C. Guo , Jane Cleland-Huang , Patrick Maeder
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