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Despite living in the era of the internet, phone-based scams remain one of the most prevalent forms of scams. These scams aim to exploit victims for financial gain, causing both monetary losses and psychological distress. While governments,…

Human-Computer Interaction · Computer Science 2025-02-07 Zitong Shen , Sineng Yan , Youqian Zhang , Xiapu Luo , Grace Ngai , Eugene Yujun Fu

Phone scams remain a difficult problem to tackle due to the combination of protocol limitations, legal enforcement challenges and advances in technology enabling attackers to hide their identities and reduce costs. Scammers use social…

Cryptography and Security · Computer Science 2023-07-06 Ian Wood , Michal Kepkowski , Leron Zinatullin , Travis Darnley , Mohamed Ali Kaafar

An estimated 253 million people have visual impairments. These visual impairments affect everyday lives, and limit their understanding of the outside world. This can pose a risk to health from falling or collisions. We propose a solution to…

Human-Computer Interaction · Computer Science 2023-03-30 Alexander Mehta , Ritik Jalisatgi

Large Language Models (LLMs), combined with Text-to-Speech (TTS) and Automatic Speech Recognition (ASR), are increasingly used to automate voice phishing (vishing) scams. These systems are scalable and convincing, posing a significant…

Computation and Language · Computer Science 2025-06-16 Freddie Grabovski , Gilad Gressel , Yisroel Mirsky

Phone scams pose a significant threat to individuals and communities, causing substantial financial losses and emotional distress. Despite ongoing efforts to combat these scams, scammers continue to adapt and refine their tactics, making it…

Cryptography and Security · Computer Science 2024-10-18 Zitong Shen , Kangzhong Wang , Youqian Zhang , Grace Ngai , Eugene Y. Fu

Online scams often unfold gradually through interaction, yet existing detection systems predominantly rely on snapshot-based signals and interruptive warnings, revealing two research gaps in the lack of signals that represent scam risk…

Human-Computer Interaction · Computer Science 2026-04-28 Zhenyu Mao , Jacky Keung , Xiangyu Li , Yicheng Sun , Kehui Chen , Jingyu Zhang , Jialong Li

As people store more personal data in their smartphones, the consequences of having it stolen or lost become an increasing concern. A typical counter-measure to avoid this risk is to set up a secret code that has to be entered to unlock the…

Human-Computer Interaction · Computer Science 2015-06-03 Diogo Marques , Luís Carriço , Tiago Guerreiro

As adoption of mobile phones has skyrocketed, so have scams involving them. The text method is called SMiShing, (aka SMShing, or smishing) in which a fraudster sends a phishing link via Short Message Service (SMS) text to a phone. However,…

Human-Computer Interaction · Computer Science 2023-09-13 Cori Faklaris , Heather Richter Lipford , Sarah Tabassum

Large Language Models and commercial speech synthesis systems now enable highly realistic AI-generated voice scams (vishing), raising urgent concerns about deception at scale. Yet it remains unclear whether individuals can reliably…

Cryptography and Security · Computer Science 2026-03-27 Zoha Hayat Bhatti , Bakhtawar Ahtisham , Seemal Tausif , Niklas George , Nida ul Habib Bajwa , Mobin Javed

In the last years several solutions were proposed to support people with visual impairments or blindness during road crossing. These solutions focus on computer vision techniques for recognizing pedestrian crosswalks and computing their…

Human-Computer Interaction · Computer Science 2015-06-25 Sergio Mascetti , Lorenzo Picinali , Andrea Gerino , Dragan Ahmetovic , Cristian Bernareggi

Job scams have emerged as a rapidly growing form of cybercrime that manipulates human decision-making processes. Existing countermeasures primarily focus on scam typologies or post-loss indicators, offering limited support for early-stage…

Computers and Society · Computer Science 2026-01-28 Goni Anagha , Vishakha Dasi Agrawal , Gargi Sarkar , Kavita Vemuri , Sandeep Kumar Shukla

Caller ID parodying produces the valid Caller character, in this manner deciding seem to start from another client. This apparently basic assault strategy has been utilized in the developing communication fake and trick calls, bringing…

Cryptography and Security · Computer Science 2020-04-02 Volodymyr Buriachok , Volodymyr Sokolov , Mahyar TajDini

The proliferation of digital payment platforms has transformed commerce, offering unmatched convenience and accessibility globally. However, this growth has also attracted malicious actors, leading to a corresponding increase in…

Artificial Intelligence · Computer Science 2026-05-04 Nitish Jaipuria , Lorenzo Gatto , Zijun Kan , Shankey Poddar , Bill Cheung , Diksha Bansal , Ramanan Balakrishnan , Aviral Suri , Jose Estevez

Large language models trained on human feedback may suppress fraud warnings when investors arrive already persuaded of a fraudulent opportunity. We tested this in a preregistered experiment across seven leading LLMs and twelve investment…

Artificial Intelligence · Computer Science 2026-04-24 Nattavudh Powdthavee

Recent advances in multi-modal, highly capable LLMs have enabled voice-enabled AI agents. These agents are enabling new applications, such as voice-enabled autonomous customer service. However, with all AI capabilities, these new…

Artificial Intelligence · Computer Science 2024-10-22 Richard Fang , Dylan Bowman , Daniel Kang

Fraud continues to proliferate online, from phishing and ransomware to impersonation scams. Yet automated prevention approaches adapt slowly and may not reliably protect users from falling prey to new scams. To better combat online scams,…

Human-Computer Interaction · Computer Science 2026-02-02 Owen Hoffman , Kangze Peng , Sajid Kamal , Zehua You , Sukrit Venkatagiri

The widespread adoption and transformative effects of large language models (LLMs) have sparked concerns regarding their capacity to produce inaccurate and fictitious content, referred to as `hallucinations'. Given the potential risks…

Human-Computer Interaction · Computer Science 2024-08-13 Mahjabin Nahar , Haeseung Seo , Eun-Ju Lee , Aiping Xiong , Dongwon Lee

Language technologies have a racial bias, committing greater errors for Black users than for white users. However, little work has evaluated what effect these disparate error rates have on users themselves. The present study aims to…

Human-Computer Interaction · Computer Science 2023-02-27 Kimi Wenzel , Nitya Devireddy , Cam Davidson , Geoff Kaufman

Sleep has a significant role to maintain our health. However, people have struggled with sleep induction because of noise, emotion, and complicated thoughts. We hypothesized that there was more effective auditory stimulation to induce sleep…

Human-Computer Interaction · Computer Science 2021-12-14 Young-Seok Kweon , Gi-Hwan Shin

Access to non-verbal cues in social interactions is vital for people with visual impairment. It has been shown that non-verbal cues such as eye contact, number of people, their names and positions are helpful for individuals who are blind.…

Computers and Society · Computer Science 2017-11-30 M. Saquib Sarfraz , Angela Constantinescu , Melanie Zuzej , Rainer Stiefelhagen
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