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We consider the task of building a dialogue system that can motivate users to adopt positive lifestyle changes: Motivational Interviewing. Addressing such a task requires a system that can infer \textit{how} to motivate a user effectively.…

Computation and Language · Computer Science 2024-03-26 Zhouhang Xie , Bodhisattwa Prasad Majumder , Mengjie Zhao , Yoshinori Maeda , Keiichi Yamada , Hiromi Wakaki , Julian McAuley

Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the…

Computation and Language · Computer Science 2025-03-11 Abdulfattah Safa , Gözde Gül Şahin

There has been a rapid development in data-driven task-oriented dialogue systems with the benefit of large-scale datasets. However, the progress of dialogue systems in low-resource languages lags far behind due to the lack of high-quality…

Computation and Language · Computer Science 2021-01-28 Yen-Ting Lin , Yun-Nung Chen

Dialogue state tracking plays a crucial role in extracting information in task-oriented dialogue systems. However, preceding research are limited to textual modalities, primarily due to the shortage of authentic human audio datasets. We…

Sound · Computer Science 2023-12-05 Jihyun Lee , Yejin Jeon , Wonjun Lee , Yunsu Kim , Gary Geunbae Lee

An indispensable component in task-oriented dialogue systems is the dialogue state tracker, which keeps track of users' intentions in the course of conversation. The typical approach towards this goal is to fill in multiple pre-defined…

Computation and Language · Computer Science 2021-01-26 Fanghua Ye , Jarana Manotumruksa , Qiang Zhang , Shenghui Li , Emine Yilmaz

Answer selection in open-domain dialogues aims to select an accurate answer from candidates. Recent success of answer selection models hinges on training with large amounts of labeled data. However, collecting large-scale labeled data is…

Computation and Language · Computer Science 2023-07-14 Wentao Deng , Jiahuan Pei , Zhaochun Ren , Zhumin Chen , Pengjie Ren

Dialog state tracking (DST) is a core component in task-oriented dialog systems. Existing approaches for DST mainly fall into one of two categories, namely, ontology-based and ontology-free methods. An ontology-based method selects a value…

Computation and Language · Computer Science 2020-10-29 Jian-Guo Zhang , Kazuma Hashimoto , Chien-Sheng Wu , Yao Wan , Philip S. Yu , Richard Socher , Caiming Xiong

We demonstrate substantial performance gains in zero-shot dialogue state tracking (DST) by enhancing training data diversity through synthetic data generation. Existing DST datasets are severely limited in the number of application domains…

Computation and Language · Computer Science 2024-06-14 James D. Finch , Jinho D. Choi

In this paper, we investigate few-shot joint learning for dialogue language understanding. Most existing few-shot models learn a single task each time with only a few examples. However, dialogue language understanding contains two closely…

Computation and Language · Computer Science 2021-06-15 Yutai Hou , Yongkui Lai , Cheng Chen , Wanxiang Che , Ting Liu

Zero-shot cross-domain dialogue state tracking (DST) enables us to handle task-oriented dialogue in unseen domains without the expense of collecting in-domain data. In this paper, we propose a slot description enhanced generative approach…

Computation and Language · Computer Science 2021-05-11 Zhaojiang Lin , Bing Liu , Seungwhan Moon , Paul Crook , Zhenpeng Zhou , Zhiguang Wang , Zhou Yu , Andrea Madotto , Eunjoon Cho , Rajen Subba

Zero-shot dialogue understanding aims to enable dialogue to track the user's needs without any training data, which has gained increasing attention. In this work, we investigate the understanding ability of ChatGPT for zero-shot dialogue…

Computation and Language · Computer Science 2023-04-11 Wenbo Pan , Qiguang Chen , Xiao Xu , Wanxiang Che , Libo Qin

The medical dialogue system is a promising application that can provide great convenience for patients. The dialogue state tracking (DST) module in the medical dialogue system which interprets utterances into the machine-readable structure…

Computation and Language · Computer Science 2022-03-21 Jun Liu , Tong Ruan , Haofen Wang , Huanhuan Zhang

Based on the recently proposed transferable dialogue state generator (TRADE) that predicts dialogue states from utterance-concatenated dialogue context, we propose a multi-task learning model with a simple yet effective utterance tagging…

Computation and Language · Computer Science 2020-04-30 Jun Quan , Deyi Xiong

Recent advances in open-domain dialogue systems rely on the success of neural models that are trained on large-scale data. However, collecting large-scale dialogue data is usually time-consuming and labor-intensive. To address this data…

Computation and Language · Computer Science 2020-11-11 Rongsheng Zhang , Yinhe Zheng , Jianzhi Shao , Xiaoxi Mao , Yadong Xi , Minlie Huang

Designed for tracking user goals in dialogues, a dialogue state tracker is an essential component in a dialogue system. However, the research of dialogue state tracking has largely been limited to unimodality, in which slots and slot values…

Artificial Intelligence · Computer Science 2022-06-17 Hung Le , Nancy F. Chen , Steven C. H. Hoi

Developing a dialogue agent that is capable of making autonomous decisions and communicating by natural language is one of the long-term goals of machine learning research. Traditional approaches either rely on hand-crafting a small…

Computation and Language · Computer Science 2017-05-30 Tsung-Hsien Wen , Yishu Miao , Phil Blunsom , Steve Young

Dialogue act annotations are important to improve response generation quality in task-oriented dialogue systems. However, it can be challenging to use dialogue acts to control response generation in a generalizable way because different…

Computation and Language · Computer Science 2023-08-03 Qingyang Wu , James Gung , Raphael Shu , Yi Zhang

Task-oriented Dialog (ToD) systems have to solve multiple subgoals to accomplish user goals, whereas feedback is often obtained only at the end of the dialog. In this work, we propose SUIT (SUbgoal-aware ITerative Training), an iterative…

Computation and Language · Computer Science 2024-11-26 Magdalena Kaiser , Patrick Ernst , György Szarvas

Dialogue state tracking (DST) aims to record user queries and goals during a conversational interaction achieved by maintaining a predefined set of slots and their corresponding values. Current approaches decide slot values opaquely, while…

Computation and Language · Computer Science 2024-03-12 Lin Xu , Ningxin Peng , Daquan Zhou , See-Kiong Ng , Jinlan Fu

Multi-modal intent detection aims to utilize various modalities to understand the user's intentions, which is essential for the deployment of dialogue systems in real-world scenarios. The two core challenges for multi-modal intent detection…

Computation and Language · Computer Science 2024-01-02 Shijue Huang , Libo Qin , Bingbing Wang , Geng Tu , Ruifeng Xu