Related papers: Supporting Gig Worker Needs and Advancing Policy T…
Fast development of sharing services has become a crucial part of the cyber-enabled world construction process, as sharing services reinvent how people exchange and obtain goods or services. However, privacy leakage or disclosure remains a…
Activists, governmentsm and academics regularly advocate for more open data. But how is data made open, and for whom is it made useful and usable? In this paper, we investigate and describe the work of making eviction data open to tenant…
Shared automated mobility-on-demand promises efficient, sustainable, and flexible transportation. Nevertheless, security concerns, resilience, and their mutual influence - especially at night - will likely be the most critical barriers to…
Healthcare professionals (HCPs) face increasing occupational stress and burnout. Supporting HCPs need for relatedness is fundamental to their psychological wellbeing and resilience. However, how technologies could support HCPs relatedness…
User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in…
The tech industry's shifting landscape and the growing precarity of its labor force have spurred unionization efforts among tech workers. These workers turn to collective action to improve their working conditions and to protest unethical…
Gig economy consists of two market groups connected via an intermediary. Popular examples are rideshares where passengers and drivers are mediated via platforms such as Uber and Lyft. In a duopoly market, the platforms must compete to…
The emergence of the modern gig economy introduces a new set of employment considerations for firms and laborers that include various trade-offs. With a game-theoretical approach, we examine the influences of technology, policy and markets…
We investigate the privacy practices of labor organizers in the computing technology industry and explore the changes in these practices as a response to remote work. Our study is situated at the intersection of two pivotal shifts in…
The strains associated with shift work decrease healthcare workers' well-being. However, shift schedules adapted to their individual needs can partially mitigate these problems. From a computing perspective, shift scheduling was so far…
Coworking is characterized by different people sharing a workspace to benefit from the inspiring working atmosphere. Even before Covid-19, many positive effects and dynamics were not fully exploited by their users. One reason is a lack of…
Frontline staff of emergency shelters face challenges such as vicarious trauma, compassion fatigue, and burnout. The technology they use is often not designed for their unique needs, and can feel burdensome on top of their already…
Sensing technologies deployed in the workplace can unobtrusively collect detailed data about individual activities and group interactions that are otherwise difficult to capture. A hopeful application of these technologies is that they can…
Recently, data exchange platforms have emerged in the digital economy to enable better resource allocation in a data-driven society, which requires cross-organizational data collaborations. Understanding the characteristics of the data on…
The recent advancements in mobile/data technology have fostered a widespread adoption of on-demand or gig service platforms. The increasingly available data and independent contractors have enabled these platforms to design customized…
A set of economic entities embedded in a network graph collaborate by opportunistically exchanging their resources to satisfy their dynamically generated needs. Under what conditions their collaboration leads to a sustainable economy? Which…
The introduction of online marketplace platforms has led to the advent of new forms of flexible, on-demand (or 'gig') work. Yet, most prior research concerning the experience of gig workers examines delivery or crowdsourcing platforms,…
Sharing data from various sources and of diverse kinds, and fusing them together for sophisticated analytics and mash-up applications are emerging trends, and are prerequisites for grand visions such as that of cyber-physical systems…
This article focuses on presenting the cooperative tool DIMS, it is a platform that can manage the participants's daily life, by providing flexibility and speed in the organization's tasks. The main interest lies in the possibility of…
Digital labor platforms are increasingly used to procure human input, ranging from annotating data and red-teaming AI models, to ride-sharing and food delivery. A central concern in such markets is the ability of platforms to suppress wages…