Related papers: The Impact of Featuring Comments in Online Discuss…
Comment sections below online news articles enjoy growing popularity among readers. However, the overwhelming number of comments makes it infeasible for the average news consumer to read all of them and hinders engaging discussions. Most…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…
Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…
At a time when information seekers first turn to digital sources for news and opinion, it is critical that we understand the role that social media plays in human behavior. This is especially true when information consumers also act as…
Studies of online social influence have demonstrated that friends have important effects on many types of behavior in a wide variety of settings. However, we know much less about how influence works among relative strangers in digital…
Moderation of reader comments is a significant problem for online news platforms. Here, we experiment with models for automatic moderation, using a dataset of comments from a popular Croatian newspaper. Our analysis shows that while…
Moderators of online communities often employ comment deletion as a tool. We ask here whether, beyond the positive effects of shielding a community from undesirable content, does comment removal actually cause the behavior of the comment's…
Framing theory posits that how information is presented shapes audience responses, but computational work has largely ignored audience reactions. While recent work showed that article framing systematically shapes the content of reader…
Many news outlets allow users to contribute comments on topics about daily world events. News articles are the seeds that spring users' interest to contribute content, i.e., comments. An article may attract an apathetic user engagement…
Online news outlets are grappling with the moderation of user-generated content within their comment section. We present a recommender system based on ranking class probabilities to support and empower the moderator in choosing featured…
The disparity between news stories valued by journalists and those preferred by readers, known as the "News Gap", is well-documented. However, the difference in expectations regarding news related user-generated content is less studied.…
Social media systems rely on user feedback and rating mechanisms for personalization, ranking, and content filtering. However, when users evaluate content contributed by fellow users (e.g., by liking a post or voting on a comment), these…
Social media is increasingly being used as a news-platform. To reach their intended audience, newspapers need for their articles to be well ranked by Facebook's news-feed algorithm. The number of likes, shares and other reactions determine…
Users online tend to acquire information adhering to their system of beliefs and to ignore dissenting information. Such dynamics might affect page popularity. In this paper we introduce an algorithm, that we call PopRank, to assess both the…
Social media has enabled the spread of information at unprecedented speeds and scales, and with it the proliferation of high-engagement, low-quality content. *Friction* -- behavioral design measures that make the sharing of content more…
Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…
Current news commenting systems are designed based on implicitly individualistic assumptions, where discussion is the result of a series of disconnected opinions. This often results in fragmented and polarized conversations that fail to…
In many online communities, community leaders (i.e., moderators and administrators) can proactively filter undesired content by requiring posts to be approved before publication. But although many communities adopt post approvals, there has…
Online comments play a crucial role in shaping public sentiment and opinion dynamics on social media. However, evaluating their popularity remains challenging, not only because it depends on linguistic quality, originality, and emotional…
Comments are special types of publications whose aim is to correct or criticize previously published papers. For this reason, comments are believed to make commented papers less worthy or trusty to the eyes of the scientific community, and…