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Reducing the number of failures in a production system is one of the most challenging problems in technology driven industries, such as, the online retail industry. To address this challenge, change management has emerged as a promising…

Machine Learning · Computer Science 2021-08-19 Binay Gupta , Anirban Chatterjee , Harika Matha , Kunal Banerjee , Lalitdutt Parsai , Vijay Agneeswaran

Decisions impacting human lives are increasingly being made or assisted by automated decision-making algorithms. Many of these algorithms process personal data for predicting recidivism, credit risk analysis, identifying individuals using…

Computers and Society · Computer Science 2022-09-02 Furkan Gursoy , Ioannis A. Kakadiaris

Artificial intelligence (AI) systems accelerate medical workflows and improve diagnostic accuracy in healthcare, serving as second-opinion systems. However, the unpredictability of AI errors poses a significant challenge, particularly in…

Machine learning models are increasingly being used in important decision-making software such as approving bank loans, recommending criminal sentencing, hiring employees, and so on. It is important to ensure the fairness of these models so…

Machine Learning · Computer Science 2020-09-23 Sumon Biswas , Hridesh Rajan

Organizations of all sizes, across all industries and domains are leveraging artificial intelligence (AI) technologies to solve some of their biggest challenges around operations, customer experience, and much more. However, due to the…

Computers and Society · Computer Science 2022-11-24 Navdeep Gill , Abhishek Mathur , Marcos V. Conde

Humanity is progressing towards automated product development, a trend that promises faster creation of better products and thus the acceleration of technological progress. However, increasing reliance on non-human agents for this process…

Computers and Society · Computer Science 2025-06-03 Jan Göpfert , Jann M. Weinand , Patrick Kuckertz , Noah Pflugradt , Jochen Linßen

As AI technologies increase in capability and ubiquity, AI accidents are becoming more common. Based on normal accident theory, high reliability theory, and open systems theory, we create a framework for understanding the risks associated…

Computers and Society · Computer Science 2024-03-13 Heather M. Williams , Roman V. Yampolskiy

Due to its general-purpose nature, Generative AI is applied in an ever-growing set of domains and tasks, leading to an expanding set of risks of harm impacting people, communities, society, and the environment. These risks may arise due to…

Computers and Society · Computer Science 2026-04-27 Megan Li , Wendy Bickersteth , Ningjing Tang , Jason Hong , Lorrie Cranor , Hong Shen , Hoda Heidari

Audits are critical mechanisms for identifying the risks and limitations of deployed artificial intelligence (AI) systems. However, the effective execution of AI audits remains incredibly difficult, and practitioners often need to make use…

Computers and Society · Computer Science 2025-03-03 Victor Ojewale , Ryan Steed , Briana Vecchione , Abeba Birhane , Inioluwa Deborah Raji

As AI models scale to billions of parameters and operate with increasing autonomy, ensuring their safe, reliable operation demands engineering-grade security and assurance frameworks. This paper presents an enterprise-level, risk-aware,…

Cryptography and Security · Computer Science 2025-05-13 Krti Tallam

Prominent AI experts have suggested that companies developing high-risk AI systems should be required to show that such systems are safe before they can be developed or deployed. The goal of this paper is to expand on this idea and explore…

Computers and Society · Computer Science 2024-06-25 Akash R. Wasil , Joshua Clymer , David Krueger , Emily Dardaman , Simeon Campos , Evan R. Murphy

Significant digitalization of financial services in a short period of time has led to an urgent demand to have autonomous, transparent and real-time credit risk decision making systems. The traditional machine learning models are effective…

Artificial Intelligence · Computer Science 2026-01-06 Chandra Sekhar Kubam

Prominent AI companies are producing 'safety frameworks' as a type of voluntary self-governance. These statements purport to establish risk thresholds and safety procedures for the development and deployment of highly capable AI.…

Computers and Society · Computer Science 2025-10-14 Sam Coggins , Alexander K. Saeri , Katherine A. Daniell , Lorenn P. Ruster , Jessie Liu , Jenny L. Davis

Embodied Artificial Intelligence (Embodied AI) integrates perception, cognition, planning, and interaction into agents that operate in open-world, safety-critical environments. As these systems gain autonomy and enter domains such as…

The development of artificial general intelligence (AGI) is likely to be one of humanity's most consequential technological advancements. Leading AI labs and scientists have called for the global prioritization of AI safety citing…

Computers and Society · Computer Science 2025-02-24 Severin Field

Scientific research organizations that are developing and deploying Artificial Intelligence (AI) systems are at the intersection of technological progress and ethical considerations. The push for Responsible AI (RAI) in such institutions…

Artificial Intelligence · Computer Science 2023-12-18 Muneera Bano , Didar Zowghi , Pip Shea , Georgina Ibarra

Artificial Intelligence (AI) is increasingly employed to enhance assistive technologies, yet it can fail in various ways. We conducted a systematic literature review of research into AI-based assistive technology for persons with visual…

Human-Computer Interaction · Computer Science 2024-07-22 Zahra Ahmadi , Peter R. Lewis , Mahadeo A. Sukhai

Artificial intelligence (AI) systems can provide many beneficial capabilities but also risks of adverse events. Some AI systems could present risks of events with very high or catastrophic consequences at societal scale. The US National…

Computers and Society · Computer Science 2023-02-24 Anthony M. Barrett , Dan Hendrycks , Jessica Newman , Brandie Nonnecke

Trustworthy Artificial Intelligence (AI) is based on seven technical requirements sustained over three main pillars that should be met throughout the system's entire life cycle: it should be (1) lawful, (2) ethical, and (3) robust, both…

A myriad of measures to illustrate performance of predictive artificial intelligence (AI) models have been proposed in the literature. Selecting appropriate performance measures is essential for predictive AI models that are developed to be…