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Across academia, industry, and government, there is an increasing awareness that the measurement tasks involved in evaluating generative AI (GenAI) systems are especially difficult. We argue that these measurement tasks are highly…

Disparities in the societal harms and impacts of Generative AI (GenAI) systems highlight the critical need for effective unfairness measurement approaches. While numerous benchmarks exist, designing valid measurements requires proper…

Computers and Society · Computer Science 2025-07-08 Kimberly Le Truong , Annette Zimmermann , Hoda Heidari

The measurement tasks involved in evaluating generative AI (GenAI) systems lack sufficient scientific rigor, leading to what has been described as "a tangle of sloppy tests [and] apples-to-oranges comparisons" (Roose, 2024). In this…

There is an increasing imperative to anticipate and understand the performance and safety of generative AI systems in real-world deployment contexts. However, the current evaluation ecosystem is insufficient: Commonly used static benchmarks…

There are few principles or guidelines to ensure evaluations of generative AI (GenAI) models and systems are effective. To help address this gap, we propose a set of general dimensions that capture critical choices involved in GenAI…

Computers and Society · Computer Science 2024-11-20 P. Alex Dow , Jennifer Wortman Vaughan , Solon Barocas , Chad Atalla , Alexandra Chouldechova , Hanna Wallach

Technical standards, or simply standards, are established documented guidelines and rules that facilitate the interoperability, quality, and accuracy of systems and processes. In recent years, we have witnessed an emerging paradigm shift…

Computers and Society · Computer Science 2025-03-10 Joseph Marvin Imperial , Matthew D. Jones , Harish Tayyar Madabushi

Generative AI (GenAI) models have become vital across industries, yet current evaluation methods have not adapted to their widespread use. Traditional evaluations often rely on benchmarks and fixed datasets, frequently failing to reflect…

Despite growing concerns about the risks of Generative AI (GenAI), there is limited understanding of public perceptions of these risks and their associated failure modes -- defined as recurring patterns of sociotechnical breakdown across…

Human-Computer Interaction · Computer Science 2026-04-27 Megan Li , Wendy Bickersteth , Ningjing Tang , Parv Kapoor , Khinezin Win , Peter Zhong , Jason I. Hong , Lorrie Faith Cranor , Hoda Heidari , Hong Shen

In measurement theory, instruments do not simply record reality; they help constitute what is observed. The same holds for generative AI evaluation: benchmarks do not just measure, they shape what models appear to be. Functionalist…

Artificial Intelligence · Computer Science 2026-04-23 Rebecca L. Johnson

Evaluating generative AI (GenAI) systems is challenging because many targets of evaluation are broad, contested concepts, such as "reasoning," "fairness," or "creativity." When these concepts are left underspecified, it becomes unclear what…

Generative AI systems produce a range of risks. To ensure the safety of generative AI systems, these risks must be evaluated. In this paper, we make two main contributions toward establishing such evaluations. First, we propose a…

The rapid development of generative AI has brought value- and ethics-related risks to the forefront, making value safety a critical concern while a unified consensus remains lacking. In this work, we propose an internationally inclusive and…

Computers and Society · Computer Science 2026-01-15 Ying He , Baiyang Li , Yule Cao , Huirun Xu , Qiuxian Chen , Shu Chen , Shangsheng Ren

As frontier AI systems advance toward transformative capabilities, we need a parallel transformation in how we measure and evaluate these systems to ensure safety and inform governance. While benchmarks have been the primary method for…

Artificial Intelligence · Computer Science 2025-05-12 Markov Grey , Charbel-Raphaël Segerie

Generative Artificial Intelligence (AI) holds immense potential in medical applications. Numerous studies have explored the efficacy of various generative AI models within healthcare contexts, but there is a lack of a comprehensive and…

Human-Computer Interaction · Computer Science 2023-12-19 Jinghong Chen , Lingxuan Zhu , Weiming Mou , Zaoqu Liu , Quan Cheng , Anqi Lin , Jian Zhang , Peng Luo

Generative AI systems across modalities, ranging from text (including code), image, audio, and video, have broad social impacts, but there is no official standard for means of evaluating those impacts or for which impacts should be…

As organizations grapple with the rapid adoption of Generative AI (GenAI), this study synthesizes the state of knowledge through a systematic literature review of secondary studies and research agendas. Analyzing 28 papers published since…

PEER-REVIEWED AND ACCEPTED IN IEEE- ISTAS 2025 The rapid evolution of Generative AI (GenAI) has introduced unprecedented opportunities while presenting complex challenges around ethics, accountability, and societal impact. This paper draws…

Computers and Society · Computer Science 2025-09-16 Dhari Gandhi , Himanshu Joshi , Lucas Hartman , Shabnam Hassani

Recent developments in Generative Artificial Intelligence (GenAI) have created a paradigm shift in multiple areas of society, and the use of these technologies is likely to become a defining feature of education in coming decades. GenAI…

Artificial Intelligence · Computer Science 2024-04-25 Mike Perkins , Leon Furze , Jasper Roe , Jason MacVaugh

Generative artificial intelligence (Gen AI) systems represent a critical technology with far-reaching implications across multiple domains of society. However, their deployment entails a range of risks and challenges that require careful…

Computers and Society · Computer Science 2025-10-31 Jorge Machado

This study examines the impact of Generative Artificial Intelligence (GenAI) on academic research, focusing on its application to qualitative and quantitative data analysis. As GenAI tools evolve rapidly, they offer new possibilities for…

Human-Computer Interaction · Computer Science 2024-08-14 Mike Perkins , Jasper Roe
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