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Large language model-powered chatbots have transformed how people seek information, especially in high-stakes contexts like mental health. Despite their support capabilities, safe detection and response to crises such as suicidal ideation…

Computation and Language · Computer Science 2026-04-09 Adrian Arnaiz-Rodriguez , Miguel Baidal , Erik Derner , Jenn Layton Annable , Mark Ball , Mark Ince , Elvira Perez Vallejos , Nuria Oliver

The advent of social media transformed interpersonal communication and information consumption processes. This digital landscape accommodates user intentions, also resulting in an increase of offensive language and harmful behavior.…

Computation and Language · Computer Science 2024-10-21 Kasper Cools , Gideon Mailette de Buy Wenniger , Clara Maathuis

The success of social media platforms has facilitated the emergence of various forms of online abuse within digital communities. This abuse manifests in multiple ways, including hate speech, cyberbullying, emotional abuse, grooming, and…

Computation and Language · Computer Science 2025-07-03 Jose A. Diaz-Garcia , Joao Paulo Carvalho

Social media platforms have been establishing content moderation guidelines and employing various moderation policies to counter hate speech and misinformation. The goal of this paper is to study these community guidelines and moderation…

Computers and Society · Computer Science 2023-08-10 Mohit Singhal , Chen Ling , Pujan Paudel , Poojitha Thota , Nihal Kumarswamy , Gianluca Stringhini , Shirin Nilizadeh

Natural Language Processing (NLP) is integral to social media analytics but often processes content containing Personally Identifiable Information (PII), behavioral cues, and metadata raising privacy risks such as surveillance, profiling,…

Computation and Language · Computer Science 2026-02-19 Dhiman Goswami , Jai Kruthunz Naveen Kumar , Sanchari Das

Hate speech detection across contemporary social media presents unique challenges due to linguistic diversity and the informal nature of online discourse. These challenges are further amplified in settings involving code-mixing,…

Computation and Language · Computer Science 2025-06-17 Daman Deep Singh , Ramanuj Bhattacharjee , Abhijnan Chakraborty

Large Language Models (LLMs) are increasingly deployed as gateways to information, yet their content moderation practices remain underexplored. This work investigates the extent to which LLMs refuse to answer or omit information when…

Computation and Language · Computer Science 2025-04-08 Sander Noels , Guillaume Bied , Maarten Buyl , Alexander Rogiers , Yousra Fettach , Jefrey Lijffijt , Tijl De Bie

Anti-sexist speech, i.e., public expressions that challenge or resist gendered abuse and sexism, plays a vital role in shaping democratic debate online. Yet automated content moderation systems, increasingly powered by large language models…

Computation and Language · Computer Science 2025-08-18 Aditi Dutta , Susan Banducci

The abstract outlines the problem of toxic comments on social media platforms, where individuals use disrespectful, abusive, and unreasonable language that can drive users away from discussions. This behavior is referred to as anti-social…

Machine Learning · Computer Science 2023-04-17 K. Poojitha , A. Sai Charish , M. Arun Kuamr Reddy , S. Ayyasamy

Detecting hate speech and offensive language is essential for maintaining a safe and respectful digital environment. This study examines the limitations of state-of-the-art large language models (LLMs) in identifying offensive content…

Computation and Language · Computer Science 2024-06-19 Yunze Xiao , Yujia Hu , Kenny Tsu Wei Choo , Roy Ka-wei Lee

The task of cultivating healthy communication in online communities becomes increasingly urgent, as gaming and social media experiences become progressively more immersive and life-like. We approach the challenge of moderating online…

Computers and Society · Computer Science 2023-06-09 Henrik Axelsen , Johannes Rude Jensen , Sebastian Axelsen , Valdemar Licht , Omri Ross

Online social media platforms are central to everyday communication and information seeking. While these platforms serve positive purposes, they also provide fertile ground for the spread of hate speech, offensive language, and bullying…

Computation and Language · Computer Science 2025-10-03 Md Arid Hasan , Firoj Alam , Md Fahad Hossain , Usman Naseem , Syed Ishtiaque Ahmed

Well-annotated data is a prerequisite for good Natural Language Processing models. Too often, though, annotation decisions are governed by optimizing time or annotator agreement. We make a case for nuanced efforts in an interdisciplinary…

Computation and Language · Computer Science 2022-10-31 Federico Bianchi , Stefanie Anja Hills , Patricia Rossini , Dirk Hovy , Rebekah Tromble , Nava Tintarev

Content moderation research has recently made significant advances, but remains limited in serving the majority of the world's languages due to the lack of resources, leaving millions of vulnerable users to online hostility. This work…

Computation and Language · Computer Science 2025-10-28 Fitsum Gaim , Hoyun Song , Huije Lee , Changgeon Ko , Eui Jun Hwang , Jong C. Park

Harmful suicide content on the Internet is a significant risk factor inducing suicidal thoughts and behaviors among vulnerable populations. Despite global efforts, existing resources are insufficient, specifically in high-risk regions like…

Abusive language is a massive problem in online social platforms. Existing abusive language detection techniques are particularly ill-suited to comments containing heterogeneous abusive language patterns, i.e., both abusive and non-abusive…

Computation and Language · Computer Science 2021-05-25 Hongyu Gong , Alberto Valido , Katherine M. Ingram , Giulia Fanti , Suma Bhat , Dorothy L. Espelage

The spread of election misinformation and harmful political content conveys misleading narratives and poses a serious threat to democratic integrity. Detecting harmful content at early stages is essential for understanding and potentially…

Human-Computer Interaction · Computer Science 2026-02-24 Qile Wang , Prerana Khatiwada , Carolina Coimbra Vieira , Benjamin E. Bagozzi , Kenneth E. Barner , Matthew Louis Mauriello

Sensitive attributes are legally protected characteristics that should not be used to discriminate. Careful steps have been taken to minimize the risk of human bias regarding these fields, such as race and age. Large language models (LLMs)…

Computers and Society · Computer Science 2026-04-14 Anay Agarwalla , Simeon Sayer

Online platforms have become an increasingly prominent means of communication. Despite the obvious benefits to the expanded distribution of content, the last decade has resulted in disturbing toxic communication, such as cyberbullying and…

Social and Information Networks · Computer Science 2023-09-04 Amit Sheth , Valerie L. Shalin , Ugur Kursuncu

Mental health poses a significant challenge for an individual's well-being. Text analysis of rich resources, like social media, can contribute to deeper understanding of illnesses and provide means for their early detection. We tackle a…

Computation and Language · Computer Science 2020-03-18 Ivan Sekulić , Michael Strube
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