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The rapidly growing market demand for automatic dialogue agents capable of goal-oriented behavior has caused many tech-industry leaders to invest considerable efforts into task-oriented dialog systems. The success of these systems is highly…

Computation and Language · Computer Science 2022-10-25 Ella Rabinovich , Matan Vetzler , David Boaz , Vineet Kumar , Gaurav Pandey , Ateret Anaby-Tavor

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

Conversational information seeking (CIS) systems aim to model the user's information need within the conversational context and retrieve the relevant information. One major approach to modeling the conversational context aims to rewrite the…

Information Retrieval · Computer Science 2024-11-04 Zahra Abbasiantaeb , Simon Lupart , Mohammad Aliannejadi

[Context and Motivation] Online user feedback provides valuable information to support requirements engineering (RE). However, analyzing online user feedback is challenging due to its large volume and noise. Large language models (LLMs)…

Software Engineering · Computer Science 2025-10-28 Manjeshwar Aniruddh Mallya , Alessio Ferrari , Mohammad Amin Zadenoori , Jacek Dąbrowski

Large language models (LLMs) can be employed for automating the generation of software requirements from natural language inputs such as the transcripts of elicitation interviews. However, evaluating whether those derived requirements…

Computation and Language · Computer Science 2025-10-13 Francesco Dente , Fabiano Dalpiaz , Paolo Papotti

Requirements engineering (RE) literature acknowledges the importance of early stakeholder identification. The sources of requirements are many and also constantly changing as the market and business constantly change. Identifying and…

Software Engineering · Computer Science 2023-10-02 Eriks Klotins , Veselka Boeva , Krzysztof Wnuk , Michael Unterkalmsteiner , Tony Gorschek , Slinger Jansen

Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

Information Retrieval · Computer Science 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

In this paper, we introduce a new task, Reactive Listener Motion Generation from Speaker Utterance, which aims to generate naturalistic listener body motions that appropriately respond to a speaker's utterance. However, modeling such…

Computer Vision and Pattern Recognition · Computer Science 2026-03-17 Cheng Luo , Bizhu Wu , Bing Li , Jianfeng Ren , Ruibin Bai , Rong Qu , Linlin Shen , Bernard Ghanem

Several approaches have been presented, which aim to extract models from natural language specifications. These approaches have inherent weaknesses for they assume an initial problem understanding that is perfect, and they leave no room for…

Information Retrieval · Computer Science 2023-10-24 Vasiliy Seibert

In this study, we propose a novel approach that supports requirements discussions in virtual environments by automatically generating personas from real-time speech-to-text data. In our pilot experiment, 18 participants (14 from…

Human-Computer Interaction · Computer Science 2026-02-05 Yi Wang , Zhengxin Zhang , Xiao Liu , Chetan Arora , John Grundy , Thuong Hoang

Researchers and developers increasingly rely on toxicity scoring to moderate generative language model outputs, in settings such as customer service, information retrieval, and content generation. However, toxicity scoring may render…

Human-Computer Interaction · Computer Science 2024-04-23 Jennifer Chien , Kevin R. McKee , Jackie Kay , William Isaac

Standard language models generate text by selecting tokens from a fixed, finite, and standalone vocabulary. We introduce a novel method that selects context-aware phrases from a collection of supporting documents. One of the most…

Computation and Language · Computer Science 2024-03-19 Bowen Cao , Deng Cai , Leyang Cui , Xuxin Cheng , Wei Bi , Yuexian Zou , Shuming Shi

Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…

Computation and Language · Computer Science 2020-12-23 Chao-Hong Tan , Xiaoyu Yang , Zi'ou Zheng , Tianda Li , Yufei Feng , Jia-Chen Gu , Quan Liu , Dan Liu , Zhen-Hua Ling , Xiaodan Zhu

While previous conversational information-seeking (CIS) research has focused on passage retrieval, reranking, and query rewriting, the challenge of synthesizing retrieved information into coherent responses remains. The proposed research…

Information Retrieval · Computer Science 2024-06-28 Weronika Łajewska

Requirements Engineering (RE) is a critical phase in software development including the elicitation, analysis, specification, and validation of software requirements. Despite the importance of RE, it remains a challenging process due to the…

Software Engineering · Computer Science 2023-11-02 Chetan Arora , John Grundy , Mohamed Abdelrazek

Information-seeking conversation systems are increasingly popular in real-world applications, especially for e-commerce companies. To retrieve appropriate responses for users, it is necessary to compute the matching degrees between…

Computation and Language · Computer Science 2022-11-03 Haojie Pan , Cen Chen , Chengyu Wang , Minghui Qiu , Liu Yang , Feng Ji , Jun Huang

Conversational search plays a vital role in conversational information seeking. As queries in information seeking dialogues are ambiguous for traditional ad-hoc information retrieval (IR) systems due to the coreference and omission…

Computation and Language · Computer Science 2021-03-12 Sheng-Chieh Lin , Jheng-Hong Yang , Rodrigo Nogueira , Ming-Feng Tsai , Chuan-Ju Wang , Jimmy Lin

Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…

Information Retrieval · Computer Science 2022-07-05 Shuokai Li , Yongchun Zhu , Ruobing Xie , Zhenwei Tang , Zhao Zhang , Fuzhen Zhuang , Qing He , Hui Xiong

Requirements elicitation and requirements analysis are important practices of Requirements Engineering. Elicitation techniques, such as interviews and questionnaires, rely on formulating interrogative questions and asking these in a proper…

Software Engineering · Computer Science 2017-02-28 Mujahid Sultan , Andriy Miranskyy

Relevance modeling is a critical component for enhancing user experience in search engines, with the primary objective of identifying items that align with users' queries. Traditional models only rely on the semantic congruence between…

Information Retrieval · Computer Science 2024-12-09 Zeyuan Chen , Haiyan Wu , Kaixin Wu , Wei Chen , Mingjie Zhong , Jia Xu , Zhongyi Liu , Wei Zhang