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The prevalence and impact of toxic discussions online have made content moderation crucial.Automated systems can play a vital role in identifying toxicity, and reducing the reliance on human moderation.Nevertheless, identifying toxic…

Artificial Intelligence · Computer Science 2023-11-02 Senjuti Dutta , Sid Mittal , Sherol Chen , Deepak Ramachandran , Ravi Rajakumar , Ian Kivlichan , Sunny Mak , Alena Butryna , Praveen Paritosh

Classifiers tend to propagate biases present in the data on which they are trained. Hence, it is important to understand how the demographic identities of the annotators of comments affect the fairness of the resulting model. In this paper,…

Computation and Language · Computer Science 2021-06-07 Elizabeth Excell , Noura Al Moubayed

Content moderation typically combines the efforts of human moderators and machine learning models. However, these systems often rely on data where significant disagreement occurs during moderation, reflecting the subjective nature of…

Computation and Language · Computer Science 2025-09-01 Guillermo Villate-Castillo , Javier Del Ser , Borja Sanz

Automatic toxic language detection is critical for creating safe, inclusive online spaces. However, it is a highly subjective task, with perceptions of toxic language shaped by community norms and lived experience. Existing toxicity…

Computation and Language · Computer Science 2025-07-10 Ashima Suvarna , Christina Chance , Karolina Naranjo , Hamid Palangi , Sophie Hao , Thomas Hartvigsen , Saadia Gabriel

The volume of machine-generated content online has grown dramatically due to the widespread use of Large Language Models (LLMs), leading to new challenges for content moderation systems. Conventional content moderation classifiers, which…

Computation and Language · Computer Science 2026-05-26 Shaz Furniturewala , Arkaitz Zubiaga

Automatic content moderation is crucial to ensuring safety in social media. Language Model-based classifiers are being increasingly adopted for this task, but it has been shown that they perpetuate racial and social biases. Even if several…

Computation and Language · Computer Science 2026-03-12 Alessandra Urbinati , Mirko Lai , Simona Frenda , Marco Antonio Stranisci

Current multimodal toxicity benchmarks typically use a single binary hatefulness label. This coarse approach conflates two fundamentally different characteristics of expression: tone and content. Drawing on communication science theory, we…

Computation and Language · Computer Science 2026-03-25 Nils A. Herrmann , Tobias Eder , Jingyi He , Georg Groh

Data annotation, the practice of assigning descriptive labels to raw data, is pivotal in optimizing the performance of machine learning models. However, it is a resource-intensive process susceptible to biases introduced by annotators. The…

A limited amount of studies investigates the role of model-agnostic adversarial behavior in toxic content classification. As toxicity classifiers predominantly rely on lexical cues, (deliberately) creative and evolving language-use can be…

Computation and Language · Computer Science 2022-01-19 Chris Emmery , Ákos Kádár , Grzegorz Chrupała , Walter Daelemans

Moderation is crucial to promoting healthy on-line discussions. Although several `toxicity' detection datasets and models have been published, most of them ignore the context of the posts, implicitly assuming that comments maybe judged…

Computation and Language · Computer Science 2020-06-02 John Pavlopoulos , Jeffrey Sorensen , Lucas Dixon , Nithum Thain , Ion Androutsopoulos

The perceived toxicity of language can vary based on someone's identity and beliefs, but this variation is often ignored when collecting toxic language datasets, resulting in dataset and model biases. We seek to understand the who, why, and…

Computation and Language · Computer Science 2022-05-11 Maarten Sap , Swabha Swayamdipta , Laura Vianna , Xuhui Zhou , Yejin Choi , Noah A. Smith

Large language models (LLMs) have exploded in popularity due to their ability to perform a wide array of natural language tasks. Text-based content moderation is one LLM use case that has received recent enthusiasm, however, there is little…

Human-Computer Interaction · Computer Science 2024-01-18 Deepak Kumar , Yousef AbuHashem , Zakir Durumeric

The rapid growth in user generated content on social media has resulted in a significant rise in demand for automated content moderation. Various methods and frameworks have been proposed for the tasks of hate speech detection and toxic…

Computation and Language · Computer Science 2024-09-27 Elizaveta Korotkova , Isaac Chung

Online conversations can be toxic and subjected to threats, abuse, or harassment. To identify toxic text comments, several deep learning and machine learning models have been proposed throughout the years. However, recent studies…

Machine Learning · Computer Science 2023-11-09 Md Azim Khan

With surge in online platforms, there has been an upsurge in the user engagement on these platforms via comments and reactions. A large portion of such textual comments are abusive, rude and offensive to the audience. With machine learning…

Computation and Language · Computer Science 2021-08-17 Ayush Kumar , Pratik Kumar

Gender-Based Violence (GBV) is an increasing problem online, but existing datasets fail to capture the plurality of possible annotator perspectives or ensure the representation of affected groups. We revisit two important stages in the…

Computation and Language · Computer Science 2024-10-07 Aiqi Jiang , Nikolas Vitsakis , Tanvi Dinkar , Gavin Abercrombie , Ioannis Konstas

Resolving disagreement in manual annotation typically consists of removing unreliable annotators and using a label aggregation strategy such as majority vote or expert opinion to resolve disagreement. These may have the side-effect of…

Computation and Language · Computer Science 2024-12-06 Mugdha Pandya , Nafise Sadat Moosavi , Diana Maynard

When training data are collected from human annotators, the design of the annotation instrument, the instructions given to annotators, the characteristics of the annotators, and their interactions can impact training data. This study…

Machine Learning · Statistics 2024-01-23 Christoph Kern , Stephanie Eckman , Jacob Beck , Rob Chew , Bolei Ma , Frauke Kreuter

Social media platforms utilize Machine Learning (ML) and Artificial Intelligence (AI) powered recommendation algorithms to maximize user engagement, which can result in inadvertent exposure to harmful content. Current moderation efforts,…

Computation and Language · Computer Science 2025-05-30 Rajvardhan Oak , Muhammad Haroon , Claire Jo , Magdalena Wojcieszak , Anshuman Chhabra

It is common practice in text classification to only use one majority label for model training even if a dataset has been annotated by multiple annotators. Doing so can remove valuable nuances and diverse perspectives inherent in the…

Computation and Language · Computer Science 2024-09-27 Jin Xu , Mariët Theune , Daniel Braun
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