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The rise of Artificial Intelligence (AI) has impacted the development of mobile health (mHealth) apps, most notably with the advent of AI-based chatbots used as ubiquitous ``companions'' for various services, from fitness to mental health…

Cryptography and Security · Computer Science 2025-11-18 Samuel Wairimu , Leonardo Horn Iwaya

Social robots are increasingly recognized as valuable supporters in the field of well-being coaching. They can function as independent coaches or provide support alongside human coaches, and healthcare professionals. In coaching…

Human-Computer Interaction · Computer Science 2025-09-05 Atikkhan Faridkhan Nilgar , Manuel Dietrich , Kristof Van Laerhoven

Chatbots are mainly data-driven and usually based on utterances that might be sensitive. However, training deep learning models on shared data can violate user privacy. Such issues have commonly existed in chatbots since their inception. In…

Computation and Language · Computer Science 2023-04-07 Addi Ait-Mlouk , Sadi Alawadi , Salman Toor , Andreas Hellander

Self-disclosure counts as a key factor influencing successful health treatment, particularly when it comes to building a functioning patient-therapist-connection. To this end, the use of chatbots may be considered a promising puzzle piece…

Human-Computer Interaction · Computer Science 2023-07-25 Anna Stock , Stephan Schlögl , Aleksander Groth

Using chatbots to deliver recommendations is increasingly popular. The design of recommendation chatbots has primarily been taking an information-centric approach by focusing on the recommended content per se. Limited attention is on how…

Computation and Language · Computer Science 2022-11-14 Kai-Hui Liang , Weiyan Shi , Yoojung Oh , Hao-Chuan Wang , Jingwen Zhang , Zhou Yu

AI chatbots are becoming a primary interface for seeking information. As their popularity grows, chatbot providers are starting to deploy advertising and analytics. Despite this, tracking on AI chatbots has not been systematically studied.…

Cryptography and Security · Computer Science 2026-05-14 Muhammad Jazlan , Ethan Wang , Yash Vekaria , Zubair Shafiq

This systematic literature review investigates perceptions, concerns, and expectations of young digital citizens regarding privacy in artificial intelligence (AI) systems, focusing on social media platforms, educational technology, gaming…

Computers and Society · Computer Science 2025-12-16 Ajay Kumar Shrestha , Ankur Barthwal , Molly Campbell , Austin Shouli , Saad Syed , Sandhya Joshi , Julita Vassileva

Collecting data on sensitive topics remains challenging in HCI, as participants often withhold information due to privacy concerns and social desirability bias. While chatbots' perceived anonymity may reduce these barriers, research…

Human-Computer Interaction · Computer Science 2026-02-03 Ziwen Li , Ziang Xiao , Tianshi Li

Hundreds of millions of people now regularly interact with large language models via chatbots. Model developers are eager to acquire new sources of high-quality training data as they race to improve model capabilities and win market share.…

Computers and Society · Computer Science 2025-09-09 Jennifer King , Kevin Klyman , Emily Capstick , Tiffany Saade , Victoria Hsieh

Household robots boasting mobility, more sophisticated sensors, and powerful processing models have become increasingly prevalent in the commercial market. However, these features may expose users to unwanted privacy risks, including…

Human-Computer Interaction · Computer Science 2026-02-20 Jennica Li , Shirley Zhang , Dakota Sullivan , Bengisu Cagiltay , Heather Kirkorian , Bilge Mutlu , Kassem Fawaz

Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…

Computers and Society · Computer Science 2024-02-28 Rahime Belen Saglam , Jason R. C. Nurse , Lisa Sugiura

Social chatbots, also known as chit-chat chatbots, evolve rapidly with large pretrained language models. Despite the huge progress, privacy concerns have arisen recently: training data of large language models can be extracted via model…

Computation and Language · Computer Science 2022-05-23 Haoran Li , Yangqiu Song , Lixin Fan

In this paper, we propose a model that could be used by system developers to measure the privacy risk perceived by users when they disclose data into software systems. We first derive a model to measure the perceived privacy risk based on…

Cryptography and Security · Computer Science 2018-10-01 Awanthika Senarath , Marthie Grobler , Nalin Asanka Gamagedara Arachchilage

User privacy is a crucial concern in robotic applications, especially when mobile service robots are deployed in personal or sensitive environments. However, many robotic downstream tasks require the use of cameras, which may raise privacy…

Robotics · Computer Science 2025-05-13 Xuying Huang , Sicong Pan , Maren Bennewitz

AI chatbots are widely used by children and teens today, but they pose significant risks to youth's privacy and safety due to both increasingly personal conversations and potential exposure to unsafe content. While children under 13 are…

Human-Computer Interaction · Computer Science 2026-02-12 Olivia Figueira , Pranathi Chamarthi , Tu Le , Athina Markopoulou

This paper delves into the realm of ChatGPT, an AI-powered chatbot that utilizes topic modeling and reinforcement learning to generate natural responses. Although ChatGPT holds immense promise across various industries, such as customer…

Cryptography and Security · Computer Science 2023-07-27 Xiaodong Wu , Ran Duan , Jianbing Ni

Social robots have emerged as valuable contributors to individuals' well-being coaching. Notably, their integration into long-term human coaching trials shows particular promise, emphasizing a complementary role alongside human coaches…

Human-Computer Interaction · Computer Science 2025-09-05 Atikkhan Faridkhan Nilgar , Manuel Dietrich , Kristof Van Laerhoven

Chatbots are capable of remembering and referencing previous conversations, but does this enhance user engagement or infringe on privacy? To explore this trade-off, we investigated the format of how a chatbot references previous…

Human-Computer Interaction · Computer Science 2026-02-02 Samuel Rhys Cox , Yi-Chieh Lee , Wei Tsang Ooi

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

Human-Computer Interaction · Computer Science 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

Managing privacy to reach privacy goals is challenging, as evidenced by the privacy attitude-behavior gap. Mitigating this discrepancy requires solutions that account for both system opaqueness and users' hesitations in testing different…

Human-Computer Interaction · Computer Science 2024-03-22 Chaoran Chen , Weijun Li , Wenxin Song , Yanfang Ye , Yaxing Yao , Toby Jia-jun Li