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We study a sequential decision-making problem motivated by recent regulatory and technological shifts that limit access to individual user data in recommender systems (RSs), leaving only population-level preference information. This…

Artificial Intelligence · Computer Science 2025-07-08 Gur Keinan , Omer Ben-Porat

Personalized review generation helps businesses understand user preferences, yet most existing approaches assume extensive review histories of the target user or require additional model training. Real-world applications often face few-shot…

Computation and Language · Computer Science 2025-09-26 Genki Kusano

User satisfaction in dialogue systems is inherently subjective. When the same response strategy is applied across users, minority users may assign different satisfaction ratings than majority users due to variations in individual intents…

Computation and Language · Computer Science 2025-11-10 Yahui Fu , Zi Haur Pang , Tatsuya Kawahara

Recommender systems are indispensable in the realm of online applications, and sequential recommendation has enjoyed considerable prevalence due to its capacity to encapsulate the dynamic shifts in user interests. However, previous…

Information Retrieval · Computer Science 2024-04-16 Junzhe Jiang , Shang Qu , Mingyue Cheng , Qi Liu , Zhiding Liu , Hao Zhang , Rujiao Zhang , Kai Zhang , Rui Li , Jiatong Li , Min Gao

Recommender systems trained on user interaction data are susceptible to behavioral intensity imbalance--a systematic distortion arising from heterogeneous engagement patterns across users. This imbalance skews feedback signals such that…

Machine Learning · Computer Science 2026-05-22 Blake Gella , Wei Wu , Yuhao Yin , Zexi Huang , Zikai Wang , Emily Liu , Junlin Zhang , Wentao Guo , Qinglei Wang

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on…

Computation and Language · Computer Science 2020-11-03 Kun Zhou , Yuanhang Zhou , Wayne Xin Zhao , Xiaoke Wang , Ji-Rong Wen

In recent years, conversational recommender system (CRS) has received much attention in the research community. However, existing studies on CRS vary in scenarios, goals and techniques, lacking unified, standardized implementation or…

Computation and Language · Computer Science 2021-01-05 Kun Zhou , Xiaolei Wang , Yuanhang Zhou , Chenzhan Shang , Yuan Cheng , Wayne Xin Zhao , Yaliang Li , Ji-Rong Wen

Conversational Recommender Systems (CRSs) have emerged as a transformative paradigm for offering personalized recommendations through natural language dialogue. However, they face challenges with knowledge sparsity, as users often provide…

Computation and Language · Computer Science 2025-03-11 Zhangchi Qiu , Linhao Luo , Zicheng Zhao , Shirui Pan , Alan Wee-Chung Liew

Conversational recommendation systems (CRS) commonly assume users have clear preferences, leading to potential over-filtering of relevant alternatives. However, users often exhibit vague, non-binary preferences. We introduce the Vague…

Information Retrieval · Computer Science 2025-05-28 Gangyi Zhang , Chongming Gao , Wenqiang Lei , Xiaojie Guo , Shijun Li , Hongshen Chen , Zhuozhi Ding , Sulong Xu , Lingfei Wu

Human emotions are inherently ambiguous and impure. When designing systems to anticipate human emotions based on speech, the lack of emotional purity must be considered. However, most of the current methods for speech emotion classification…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-13 Shuiyang Mao , P. C. Ching , Tan Lee

Simulation has emerged as a popular method to study the long-term societal consequences of recommender systems. This approach allows researchers to specify their theoretical model explicitly and observe the evolution of system-level…

Computers and Society · Computer Science 2021-07-29 Eli Lucherini , Matthew Sun , Amy Winecoff , Arvind Narayanan

Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

Conversational recommender systems (CRSs) operate under incremental preference revelation, requiring systems to make recommendation decisions under uncertainty. While recent approaches particularly those built on large language models…

Information Retrieval · Computer Science 2026-04-14 Subham Raj , Aman Vaibhav Jha , Mayank Anand , Sriparna Saha

Conversational Recommender Systems (CRSs) have attracted growing attention for their ability to deliver personalized recommendations through natural language interactions. To more accurately infer user preferences from multi-turn…

Information Retrieval · Computer Science 2026-01-21 Wei Yuan , Shutong Qiao , Tong Chen , Quoc Viet Hung Nguyen , Zi Huang , Hongzhi Yin

Conversational recommender systems (CRS) explicitly solicit users' preferences for improved recommendations on the fly. Most existing CRS solutions count on a single policy trained by reinforcement learning for a population of users.…

Artificial Intelligence · Computer Science 2023-02-17 Zhendong Chu , Hongning Wang , Yun Xiao , Bo Long , Lingfei Wu

Traditional recommender systems present a relatively static list of recommendations to a user where the feedback is typically limited to an accept/reject or a rating model. However, these simple modes of feedback may only provide limited…

Information Retrieval · Computer Science 2019-04-17 Oznur Alkan , Elizabeth M. Daly , Adi Botea

Conversational recommender systems (CRSs) are improving rapidly, according to the standard recommendation accuracy metrics. However, it is essential to make sure that these systems are robust in interacting with users including regular and…

Information Retrieval · Computer Science 2023-03-13 Ali Montazeralghaem , James Allan

With the prevalence of Internet of Things (IoT)-based social media applications, the distance among people has been greatly shortened. As a result, recommender systems in IoT-based social media need to be developed oriented to groups of…

Information Retrieval · Computer Science 2021-04-26 Zhiwei Guo , Keping Yu , Tan Guo , Ali Kashif Bashir , Muhammad Imran , Mohsen Guizani

The chit-chat-based conversational recommendation systems (CRS) provide item recommendations to users through natural language interactions. To better understand user's intentions, external knowledge graphs (KG) have been introduced into…

Computation and Language · Computer Science 2021-05-19 Tong Zhang , Yong Liu , Peixiang Zhong , Chen Zhang , Hao Wang , Chunyan Miao

Recommender systems (RSs) play a central role in connecting users to content, products, and services, matching candidate items to users based on their preferences. While traditional RSs rely on implicit user feedback signals, conversational…

Artificial Intelligence · Computer Science 2023-10-11 Jihwan Jeong , Yinlam Chow , Guy Tennenholtz , Chih-Wei Hsu , Azamat Tulepbergenov , Mohammad Ghavamzadeh , Craig Boutilier