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The role of trust within Human-Computer Interaction is being redefined. With the increasing omnipresence, autonomy, and opacity of technology, users often struggle to understand the capabilities and limitations of systems. In this article,…

Human-Computer Interaction · Computer Science 2026-04-08 Gabriela Beltrão , Debora F. de Souza , Sonia Sousa , David Lamas

Recommender systems play an essential role in the choices people make in domains such as entertainment, shopping, food, news, employment, and education. The machine learning models underlying these recommender systems are often enormously…

Information Retrieval · Computer Science 2023-08-30 Sahil Verma , Ashudeep Singh , Varich Boonsanong , John P. Dickerson , Chirag Shah

Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

Information Retrieval · Computer Science 2025-05-27 Emrul Hasan , Mizanur Rahman , Chen Ding , Jimmy Xiangji Huang , Shaina Raza

Recent approaches in Conversational Recommender Systems (CRSs) have tried to simulate real-world users engaging in conversations with CRSs to create more realistic testing environments that reflect the complexity of human-agent dialogue.…

Information Retrieval · Computer Science 2025-10-23 Sunghwan Kim , Kwangwook Seo , Tongyoung Kim , Jinyoung Yeo , Dongha Lee

Group Recommender Systems (GRSs) have been studied and developed for more than twenty years. However, their application and usage has not grown. They can even be labeled as failures, if compared to the very successful and common recommender…

Information Retrieval · Computer Science 2025-04-09 Francesco Ricci , Amra Delić

In the current landscape of ever-increasing levels of digitalization, we are facing major challenges pertaining to scalability. Recommender systems have become irreplaceable both for helping users navigate the increasing amounts of data…

Information Retrieval · Computer Science 2024-04-03 Bjørnar Vassøy , Helge Langseth

In this technical survey, we comprehensively summarize the latest advancements in the field of recommender systems. The objective of this study is to provide an overview of the current state-of-the-art in the field and highlight the latest…

Information Retrieval · Computer Science 2023-07-06 Yang Li , Kangbo Liu , Ranjan Satapathy , Suhang Wang , Erik Cambria

Recommender systems are used with the purpose of suggesting contents and resources to the users in a social network. These systems use ranks or tags each user assign to different resources to predict or make suggestions to users. Lately,…

Social and Information Networks · Computer Science 2021-05-05 Hossein Monshizadeh Naeen , Mehrdad Jalali

With the aid of large language models, current conversational recommender system (CRS) has gaining strong abilities to persuade users to accept recommended items. While these CRSs are highly persuasive, they can mislead users by…

Computation and Language · Computer Science 2024-10-08 Peixin Qin , Chen Huang , Yang Deng , Wenqiang Lei , Tat-Seng Chua

Conversational recommender systems (CRSs) have revolutionized the conventional recommendation paradigm by embracing dialogue agents to dynamically capture the fine-grained user preference. In a typical conversational recommendation…

Artificial Intelligence · Computer Science 2021-05-12 Xuhui Ren , Hongzhi Yin , Tong Chen , Hao Wang , Zi Huang , Kai Zheng

Using 286 research papers collected from Web of Science, ScienceDirect, SpringerLink, arXiv, and Google Scholar databases, a systematic review methodology was adopted to review and summarize the current challenges and potential future…

Information Retrieval · Computer Science 2024-07-30 Xin Ma , Mingyue Li , Xuguang Liu

Conversational recommender systems (CRS) aim to provide highquality recommendations in conversations. However, most conventional CRS models mainly focus on the dialogue understanding of the current session, ignoring other rich multi-aspect…

Information Retrieval · Computer Science 2022-04-26 Shuokai Li , Ruobing Xie , Yongchun Zhu , Xiang Ao , Fuzhen Zhuang , Qing He

The past two decades have witnessed the rapid development of personalized recommendation techniques. Despite significant progress made in both research and practice of recommender systems, to date, there is a lack of a widely-recognized…

Information Retrieval · Computer Science 2022-07-19 Jieming Zhu , Quanyu Dai , Liangcai Su , Rong Ma , Jinyang Liu , Guohao Cai , Xi Xiao , Rui Zhang

Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user preference. Conversational recommendation system (CRS) brings…

Information Retrieval · Computer Science 2020-07-02 Wenqiang Lei , Gangyi Zhang , Xiangnan He , Yisong Miao , Xiang Wang , Liang Chen , Tat-Seng Chua

Conversational recommender systems (CRSs) operate under incremental preference revelation, requiring systems to make recommendation decisions under uncertainty. While recent approaches particularly those built on large language models…

Information Retrieval · Computer Science 2026-04-14 Subham Raj , Aman Vaibhav Jha , Mayank Anand , Sriparna Saha

Information retrieval (IR) and recommender systems (RS) have been employed for addressing search tasks executed during literature review and the overall scholarly communication lifecycle. Majority of the studies have concentrated on…

Information Retrieval · Computer Science 2016-09-07 Aravind Sesagiri Raamkumar , Schubert Foo , Natalie Pang

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on…

Computation and Language · Computer Science 2020-11-03 Kun Zhou , Yuanhang Zhou , Wayne Xin Zhao , Xiaoke Wang , Ji-Rong Wen

Human computation is an approach to solving problems that prove difficult using AI only, and involves the cooperation of many humans. Because human computation requires close engagement with both "human populations as users" and "human…

Artificial Intelligence · Computer Science 2022-10-25 Hisashi Kashima , Satoshi Oyama , Hiromi Arai , Junichiro Mori

Traditional recommender systems primarily rely on a single type of user-item interaction, such as item purchases or ratings, to predict user preferences. However, in real-world scenarios, users engage in a variety of behaviors, such as…

Information Retrieval · Computer Science 2025-03-11 Kyungho Kim , Sunwoo Kim , Geon Lee , Jinhong Jung , Kijung Shin

Nowadays there are more and more items available online, this makes it hard for users to find items that they like. Recommender systems aim to find the item who best suits the user, using his historical interactions. Depending on the…

Information Retrieval · Computer Science 2023-04-19 Theo Nommay