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Conversational recommender systems (CRSs) aim to capture user preferences and provide personalized recommendations through multi-round natural language dialogues. However, most existing CRS models mainly focus on dialogue comprehension and…

Information Retrieval · Computer Science 2024-07-09 Yunjia Xi , Weiwen Liu , Jianghao Lin , Bo Chen , Ruiming Tang , Weinan Zhang , Yong Yu

Conversational recommender system (CRS), which combines the techniques of dialogue system and recommender system, has obtained increasing interest recently. In contrast to traditional recommender system, it learns the user preference better…

Information Retrieval · Computer Science 2024-08-05 Yunwen Xia , Hui Fang , Jie Zhang , Chong Long

Conversational recommender systems (CRSs) are designed to suggest the target item that the user is likely to prefer through multi-turn conversations. Recent studies stress that capturing sentiments in user conversations improves…

Information Retrieval · Computer Science 2025-07-30 Heejin Kook , Junyoung Kim , Seongmin Park , Jongwuk Lee

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

The traditional recommendation systems mainly use offline user data to train offline models, and then recommend items for online users, thus suffering from the unreliable estimation of user preferences based on sparse and noisy historical…

Information Retrieval · Computer Science 2021-10-14 Mengyuan Zhao , Xiaowen Huang , Lixi Zhu , Jitao Sang , Jian Yu

This paper presents ReasoningRec, a reasoning-based recommendation framework that leverages Large Language Models (LLMs) to bridge the gap between recommendations and human-interpretable explanations. In contrast to conventional…

Information Retrieval · Computer Science 2024-10-31 Millennium Bismay , Xiangjue Dong , James Caverlee

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

In recent years, knowledge graphs have been integrated into recommender systems as item-side auxiliary information, enhancing recommendation accuracy. However, constructing and integrating structural user-side knowledge remains a…

Information Retrieval · Computer Science 2024-12-19 Zheng Hu , Zhe Li , Ziyun Jiao , Satoshi Nakagawa , Jiawen Deng , Shimin Cai , Tao Zhou , Fuji Ren

Conversational Recommender Systems (CRSs) have attracted growing attention for their ability to deliver personalized recommendations through natural language interactions. To more accurately infer user preferences from multi-turn…

Information Retrieval · Computer Science 2026-01-21 Wei Yuan , Shutong Qiao , Tong Chen , Quoc Viet Hung Nguyen , Zi Huang , Hongzhi Yin

Explainable recommendation has demonstrated significant advantages in informing users about the logic behind recommendations, thereby increasing system transparency, effectiveness, and trustworthiness. To provide personalized and…

Information Retrieval · Computer Science 2025-02-19 Yuhan Li , Xinni Zhang , Linhao Luo , Heng Chang , Yuxiang Ren , Irwin King , Jia Li

Conversational recommender systems (CRSs) capture user preference through textual information in dialogues. However, they suffer from data sparsity on two fronts: the dialogue space is vast and linguistically diverse, while the item space…

Information Retrieval · Computer Science 2025-07-02 Sixiao Zhang , Mingrui Liu , Cheng Long , Wei Yuan , Hongxu Chen , Xiangyu Zhao , Hongzhi Yin

Large Language Models (LLMs) have shown strong potential in recommender systems due to their contextual learning and generalisation capabilities. Existing LLM-based recommendation approaches typically formulate the recommendation task using…

Information Retrieval · Computer Science 2025-07-09 Zeyuan Meng , Zixuan Yi , Iadh Ounis

Large language models (LLMs) often struggle with knowledge-intensive tasks due to a lack of background knowledge and a tendency to hallucinate. To address these limitations, integrating knowledge graphs (KGs) with LLMs has been intensively…

Computation and Language · Computer Science 2025-06-13 Yilin Xiao , Chuang Zhou , Qinggang Zhang , Bo Li , Qing Li , Xiao Huang

Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic…

Computation and Language · Computer Science 2025-04-18 Xiaoyan Zhao , Yang Deng , Wenjie Wang , Hongzhan lin , Hong Cheng , Rui Zhang , See-Kiong Ng , Tat-Seng Chua

While Large Language Models (LLMs) demonstrate exceptional performance in a multitude of Natural Language Processing (NLP) tasks, they encounter challenges in practical applications, including issues with hallucinations, inadequate…

Computation and Language · Computer Science 2024-06-13 Yihao Li , Ru Zhang , Jianyi Liu

Recommender systems have become integral to our digital experiences, from online shopping to streaming platforms. Still, the rationale behind their suggestions often remains opaque to users. While some systems employ a graph-based approach,…

Conversational recommender systems (CRSs) often utilize external knowledge graphs (KGs) to introduce rich semantic information and recommend relevant items through natural language dialogues. However, original KGs employed in existing CRSs…

Artificial Intelligence · Computer Science 2022-12-26 Xiaoyu Zhang , Xin Xin , Dongdong Li , Wenxuan Liu , Pengjie Ren , Zhumin Chen , Jun Ma , Zhaochun Ren

Recommender systems help users navigate information overload by providing personalized recommendations aligned with their preferences. Collaborative Filtering (CF) is a widely adopted approach, but while advanced techniques like graph…

Information Retrieval · Computer Science 2024-09-24 Qiyao Ma , Xubin Ren , Chao Huang

Conversational recommender systems (CRS) utilize natural language interactions and dialogue history to infer user preferences and provide accurate recommendations. Due to the limited conversation context and background knowledge, existing…

Computation and Language · Computer Science 2024-05-02 Zhangchi Qiu , Ye Tao , Shirui Pan , Alan Wee-Chung Liew

Recent advancements in Large Language Models (LLMs) have attracted considerable interest among researchers to leverage these models to enhance Recommender Systems (RSs). Existing work predominantly utilizes LLMs to generate knowledge-rich…

Information Retrieval · Computer Science 2024-07-25 Zhongxiang Sun , Zihua Si , Xiaoxue Zang , Kai Zheng , Yang Song , Xiao Zhang , Jun Xu